TOMMY'S GLASS AND MIRROR CO INC
About us
Tommy's Glass & Mirror Co, Inc. is the only full service glass company located in Bay County,Florida and has serviced Bay and the surrounding counties for over 39 years. As can be seen on the company's website, it services both residential and commercial customers with a full line of glass products, including auto glass. The Company's commercial customers include retail outlets, malls, shopping centers, restaurants, hotels, motels, condominiums and local and national contractors. Residential customers include local and regional contractors and homeowners in Northwest Florida. The Company provides services to auto insurance companies in the replacement of windshields and other auto-related glass items for their insured, both those insured living in the area and those who are traveling thru on vacation. The Company's auto glass service covers an area extending 60+ miles in three different directions from its base in Panama City, Fl. As can be seen on the company's website, it provides a full line of commercial products including all types of glass storefront, window walls and sliding doors for hotels, motels and condominiums. Not only does the company provide installation for new structures, it normally has a number of retrofit contracts during the off season, as the hotels, motels and condominiums focus on the off season for major repairs of this sort. The company services residential customers in several ways. Tub and shower enclosures for new homes or remodeling jobs are a large part of the company's business year round. Customized mirrors and mirror walls, table tops and glass in cabinet doors are among the other products the company provides to residential customers on a regular basis. Replacement of broken or fogged window units for residential customers is another service provided by the Company.
Business highlights
Services we offer
Auto Glass, Glass Table Tops, Hurricane Protection., Install Hurricane Impact Systems, Install New Store Fronts, Mirrors, Replacement Glass, Shower Doors, Shower Doors, Shower Doors, Windows, Glass Table Tops, Replacement Glass, Install New Store Fronts, Install Hurricane Impact Systems, Shower Doors, Mirrors, Auto Glass, windshield repair, windshield replacement, glass replacement, commercial and residential glass, Windows, Vinyl Windows, Hurricane Protection., Vinyl Windows, Windows, Windows, commercial and residential glass, glass replacement, windshield repair, windshield replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 88% | ||
| 8% | ||
| 0% | ||
| 4% | ||
| 0% |
"Mr. (Member name removed), I am sorry that you were dissatisfied with the services we provided. I am uncertain as to why it has taken so many years for this to come to light. I do however remember your home and am confused by several of your statements. I am uncertain as to why if you were finding glass you did not make the installer aware of the situation though I do know we had put down drop clothes and vacuumed behind ourselves. As for the bent window sills your home is a brick house and there is nothing to bend at the bottom. Perhaps you are speaking of the Bay window in the car port? If you recall that entire opening had to be torn out and re-framed. The framing was done by a separate subcontractor who reused the majority of your existing trim. Perhaps there was a bend in some of the old product? The product that you say is wood is Miratec no wrought trim, it has the appearance of wood but is not (you had actually seen the product at our office prior to us using it). You are correct and we are 100% responsible for the delay of the window on the back of the house. Fortunately, we had not removed the old window prior to discovering the oversite, so caused no alteration to the home until such time as the window arrived. Your wife was present each day of [Member Information Removed] I wish if there had been any issues that they would have been addressed at the time instead of 4 years later. We take pride in our work and if there is ever an issue with an [Member Information Removed] we want to know as soon as possible so that we may [Member Information Removed] and correct the issues. Once again I apologize if we did not meet your expectations."
Licensing
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