
Toned Homes
About us
Toned Homes LLC is a full service Air conditioning, home care and remodeling company. Tone has over 25 years of experience. we take a scientific, fun and fair approach to your home and ac
Business highlights
Services we offer
Air Conditioning & Heating, Custom Remodeling, Flagstone, Outdoor Living Environments., Painting Interior & Exterior, Patio Covers, Room Additions, Room Enclosures, Siding, Sunrooms, Trim Work, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 2% | ||
| 4% | ||
| 0% |
"Thanks so much for the business and the review!"
"Thanks so much for the great review and for your business."
"We realize thay the work was not what the homeowner expected. He did send 2 emails to our accounting department. I became aware of the emails and immediately called him to address the situation.the customer was disappointed with our work and told me he had decided on an amount he felt was right and diputed the charges with his credit card company before my call. I explained that i understood his complaint and that I would like an opportunity to fix the work. He stated that he was busy with things and that he would decide if he would let us fix the work. He said that he would get back to me. I just heard back and I am going to resolve the issues that he has with the work. In response to the offer being a bait and switch offer,the offer is to do a small grout/caulk repair for three hours of time $120 it was an Angies list idea. It didnt work out on either of the two offers sold and when we tried to assess before charging we got a f rating from a member. We didnt like the offer either, consumers are thinking that we can fix years worth of damage for $120 which is not always possible. The offer works more for maintenance of grout or small cracks rather than for repairing severly damaged moldy grout. We have requested to not participate in this offer any more because we are losing time, and money as well as getting people upset which is our biggest loss. It is not a good offer since what the customers need is rarely a match for simple grout or caulk for three hours. This offer doesnt work for anyone so Im sorry we even got involved. Hopefully we can resolve this for him."
"Thanks for the business and taking the time to review our company. We appreciate it very much!"
"I appreciate the member taking the time to review us and we also appreciate the business very much"
"The customer is correct about some things in this review 1. I personally mismeasured the floor 2. I ordered the wrong panel for the cabinets 3. We received a damaged screen Other things in this review are a mean spirited and a personal attack on me the owner. 1. We have done work for them before. Look directly below and you will see that we installed a complete ac system, ducts and insulation for this same customer. 2. We started the job when agreed 3. We completed the job when predicted 4. All problems were quickly responded to(a d rating is not fair for responsiveness) 5. We were punctual 6. We provided a high level quality job. 7. I am money hungry and more concerned withmoney than quality . This is a crazy statement. Quality is not a question ever for us!Unfortunately she told my worker on the final day of work that she was going to make me wait since the job took a long time and the screen came damaged. I felt holding the final payment was intentional and that she was trying to prevent me from completing the job. I didnt ask for payment in full before the job was completed. I asked to be allowed to compete the job so that we could be paid. (At that point there was a more than $7000 BALANCE being held for a screen that was damaged in delivery) 8. I couldnt provide the tile they picked: they selected a tile from a closeout store that was cheap looking and thin I suggested a tile from one of our sources and the tile that we provided was a higher quality and much more beautiful. 9. I told them it could take 8 to ten weeks. We started mid September and finished the first week of November. I am going to try to post photos of this bathroom. It is awesome. I appreciate the work and we will honor all warranties on this job and the other work we have done for them. I am sorry for the disappointment from the customer. I will work harder to be more organized and to be as perfect as possible."
"Thanks for your business. I believe there is a mix up. The category says kitchen and bath but the review is for an ac check. We also have never charged 59.00 for this type of service since the price grade given was a "C" We would like to talk to thw mwmver about that part of the review. Upon checking we found the actual price charged was 49.95. Here is the maintenance that we performed. We checked the heater for safety We checked the evaporator coil We checked the return air for proper seal We vacuumed the return air We checked the electrical connections and tightened up any loose wires We checked fan and fan capacitor We checked the drain connections And other normal inspections like the thermostat accuracy and such. Normally A "C" rating may be deserved but in this case we also fogged the duct work and did a complete duct inspection which has a value of up to $125. We feel that the normal price of $79.95 for the ac check and the duct fogging and duct inspection is a great price! While we concede to the member Opinion we ask them to reconsider this grade because we really intend to give an above average experience."
Licensing
State Contractor License Requirements
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