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Total Deck Care
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Deck or Porch - Build or Replace,
About us
Total Deck Care is New England's premier wood restoration company. We provide the following services: pressure washing, deck & wood restoration, interior & exterior painting and wall paper removal, carpentry work & repairs, deck, porch & sun room construction and the installation of windows, doors & siding. We have between 2-8 employees depending on the time of year. We accept cash, check or major credit cards and run special promotions from time to time. We utilize proprietary products & services on the restoration side of our business and are able to offer services that others can't. We install the finest composite products and durable hard woods like Ipe & Cumaru. Nobody will make your home look better than TDC! Give us a call today!
Business highlights
21 years of experience
Services we offer
Deck, Deck/Wood Restoration, Gutter Cleaning & Installation, Installation of Siding, Interior/Exterior Repairs. Power-washing Buildings, Porch & Sun Room Construction, Roofs & Concrete. Interior & Exterior Painting, Siding, Trim Repairs/Replacement, Wall paper Removal, Windows & Doors
Accepted Payment Methods
- CreditCard
Reviews
4.712 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 0% | ||
| 8% | ||
| 0% |
Showing 1-12 of 12 reviews
Elizabeth D.
Jun 2015
<p>Complete backyard deck refinishing including steps: $800.00. Total Deck's team power washed, treated, sanded and stained deck. My deck had a lot of black/green mildew which was ALL removed with their careful process. Sanding was done twice to get down to fresh, Total Deck's team power washed my very black/green mildewed deck; treated with antibacterial product to inhibit future problems; sanded twice down to beautiful (for pressure-treated wood!) clean wood; and hand-applied a stain/water repellant/protector which is a beautiful light golden brown. </p> <p>My deck looks better than new and it's 10 years old!</p> <p>Very thorough, professional, and diligent crew.</p> <p>Second job was to stain large six-bay garage. Total cost including repairs to wood rot and damage, $6200. The barn had extensive water damage/rot to the boards at the foundation due to years of splash-up damage. I was concerned that I would have to first find and hire a carpenter to scope and repair the damage. Total Deck not only does painting/staining but also has a carpenter on staff to repair the inevitable problems with wooden structures from the elements. The arrived promptly with several workers who completed the whole job in about 2-1/2 days (finished up on a Saturday morning). </p> <p>The barn looks brand new. Very happy with all the repairs and that Total Deck offers one-stop shopping combining two services that I needed done. </p> <p>We are so very pleased with Total Deck and the owner Nick Thibodeau. He's a very trustworthy honest individual who runs a great business and was a pleasure to work with. Send a great, complete quote promptly and kept me informed as to the scheduling of my job. You will find the company's work to be top-notch! When the next job is in our plans I will call Total Deck. </p>
Brune L.
May 2015
They did a great job. It was a number of years ago but they were fantastic, personable and really good. We really loved them a lot. They were super good. We should probably have them come back, we need work on our deck. I don't recall specifically but I am sure we wouldn't have used them of they were overly priced. I would say they are very competitive. They were very professional and very personable.
Cheryl R.
Mar 2015
Marc came immediately to check out the job - quoted me 1600.00 - well having never needed to hire a painter, as my late husband and I used to do all ourselves. <br /> never saw marc again. His guys (2) came the were clean with the job <br /> My main problem was the price. it was totally our of bounds <br />
Response from Total Deck Care
"This job was completed in September of 2014. Not sure why it took her more than 6 months to generate a review? Her information is incorrect. We painted 3 interior walls and 1 exterior wall and we stripped and restored a landing and set of steps. I charged her $900.00 for both labor and materials. I took a $225.00 deposit and she paid the balance of $675.00 once complete, and on the bottom of the check- in the memo section she wrote: "JOB WELL DONE" I had 2 men there for two days. I think that's very fair! She wanted me to do more work and I actually refused to do it because I knew she didn't have the money to properly do the job and I actually credited her back $200.00 (actual price was $1100). She never complained about the quality, my employees, the cost-nothing! Then, 7 months later-this? She is on a fixed budget. Unfortunately her husband passed the year before and she seems hyper focused on it. We had several long conversations and she sometimes broke into tears. She is a very nice person but seems extremely affected by the passing. Her review contains incorrect information and further never mentions the timing of the job, the quality, my professionalism or that of my employees. I'm not sure how you remember all the details of a job more than 6 months after the fact? If she was not happy with my price, she had the option to not purchase from me or look around for another contractor. Small jobs are sometimes a little more expensive because as a business person you still have all the same fixed costs as a larger job. That's why many contractors won't take them-I do! I don't turn anything away-NO JOB TOO SMALL! Cause, if you do a good job, they invariably lead to other projects. I feel very sorry for this woman and would be happy to discuss her project if she would pick up the phone. This is one job I wish I never accepted, had I known this was the thanks I would get. I provide quality work, completed in a reasonable time frame, at a fair price and I stand behind the quality every single day. Thank You Marc"
Marcia J.
Feb 2015
unknown
Michelle M.
Feb 2015
Marc's team did a professional job. I hired him to replace my siding and install all new windows. They even did this during the winter months when I didn't think it was at all possible. They cleaned up after themselves every day and picked up every nail off the ground. They were diligent about repairing any damage they found to the house prior to insulating it and were sure to show me what needed repair. The details of the trim are simply breathtaking. My house does not look like any other vinyl sided house, it stands out with all the detail. I have had my share of nightmare contractors in the past and Marc proved to me that not all contractors are the same. Marc is an honest guy and very personable and easy to deal with. His crew was very nice and pleasant to deal with as well. They paid attention to every detail and didn't skimp on any area of the house that required attention. I would hire them in a heartbeat, worth every penny. We will be hiring him again in the spring to replace my front porch and I'm looking forward to it. <br />
Suzanne L.
Dec 2014
unknown
Shawn S.
May 2014
went very well, very happy with the quality of the stain and their work. they worked during a heat wave and just kept going. <br />
Kathleen S.
Mar 2014
Marc and his team member were very professional and respectful of the house. I met with Marc for a quote in August, but had to wait for couple months while other jobs were completed that were outside before scheduling my one day job. Although we all knew there was a challenge of blending the paint, the final job was left with visible paint stokes on a wall that did not need to be blended. I will probably have to have it redone because it is so noticeable. Also when a handrail that was removed during the painting was replaced, it was not secured when they reattached it. It was a good thing I noticed it before using because it would have been a problem if it was used without securing it correctly. <br />
Barbara M.
Jun 2013
Everything went smoothly and Jason goes above and beyond. Any issues that come up are dealt with professionally and fairly. I highly recommend Jason Thibeault and Total Deck Care. The last time he stained my house was years ago. I did't expect it to last so long. Very fair pricing. Thanks Jason! <br />
Thomas L.
May 2013
Marc responded promptly to my call for an estimate and stopped by the next day to take a look at the job. His quote was within the range of other estimates I received. My deck and railings are composite material but the risers on the deck stairs are wood and he offered to paint them as well. His crew did a nice job cleaning and painting. They were careful to protect my plants from the power washer and cleaned up before they left. The only issue I had was that his team was originally scheduled to come in the early afternoon. When no one arrived by 3pm, I called the office to find out what happened. Unfortunately, one of the workers was injured at another job in the morning and was not feeling well enough to work the rest of the day. But no one from the office called me to let me know. They did come and finish the job the next morning. <br />
Mary M.
May 2013
Things went very well overall. Marc and his team arrived and pressure washed. They then returned a couple of days later to start prep and painting. The entire job took less than a week for quite a bit of work. They arrived around 8 each morning and worked till around 4pm. His crew was quiet and courteous and everyone spoke English. They only stopped to eat for about 15 minutes each day then went back to work. They worked well together and seemed very efficient. They cleaned the job site every day and were very respectful of our property, and even though some members of his crew smoked (I hate cigarettes), I did not find 1 cigarette butt! They seem like they take pride in their work, and when we did point out a couple of minor issues they were addressed immediately. I would recommend Marc and his team and would have them back again to do more work.
Mary M.
Apr 2013
The owner Mark Goldstein was professional, courteous and honest. He followed through on his contract and completed the work as projected. The quality of the work was excellent and I felt very comfortable with him. It is my pleasure to recommend him to others who are looking for the same services he provides.
Licensing
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FAQ
Total Deck Care is currently rated 4.7 overall out of 5.
Total Deck Care accepts the following forms of payment: CreditCard
No, Total Deck Care does not offer free project estimates.
No, Total Deck Care does not offer eco-friendly accreditations.
No, Total Deck Care does not offer emergency services.
No, Total Deck Care does not offer warranties.