Total Lawn Care LLC

These guys did a ton of work, recommended. <br />

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We had to continually give them direction and after they were done they had not done as thorough of a job as we had expected.

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They do all the work they are supposed to do. Their workers are very respectful and I have never had any attitude problem with them.

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The work was adequate. If memory serves, two guys did the work. It has been so long that my memory is fuzzy <br />

They came out and did a good job. I wouldn't buy it again. It was fine. I don't remember there being a problem. We still had stuff in the backyard that we had to get rid of ourselves. It was just how the deal was.

I am only writing this review because Angie's List keeps bugging me to do so. i did not want to review, because most of my problems have also been documented by other customers on here. I should have paid attention. It makes me angry to even think about this again. <br /> I purchased two "deals" for three man hours of landscape clean up. <br /> The contractor was over an hour late for the initial consultation. I had to call and ask whether or not he was coming and the office had to call and remind him. When he showed up, he said he looked at his watch wrong and thought it was actually an hour earlier than it was. <br /> We walked around the property and he made a written list of what I wanted done and what could be included in the deal price. We agreed on a price as well as some additional items that we would pay for that would not be included. He did stipulate that I would have to pay for the landscape cloth as that would not be included in the labor. (He did not say I needed to provide it, just that I would have to pay for it.) I agreed and we set a time for the work to be accomplished. <br /> It rained on that day and the guys knocked on the door and said they couldn't work and the office would call back and reschedule. I called back the next day to reschedule, which ended up being for the week before we left town on vacation. <br /> The guys showed up that next week and wanted me to come outside and show them what needed to be done. They did not have a copy of the estimate or anything that was written down at the initial visit. They did not have landscape cloth and indicated that was usually provided by the client and they didn't keep it on the truck. They would have to come back on *another* day and install it.  <br /> So they did half the work on the first day and left a huge five-foot high pile of branches down by the street. I had indicated during the initial consultation that branches would have to be trimmed and bundled in order for the city to collect. Contractor said he would do that and it would be included. I even asked the guys about it while they were working and they assured me they would cut them down and bag or bundle. I cannot even describe the huge mess that was just dumped at the road - it blocked the view of cars turning off of our street. They used two of the landscape waste bags that I provided but left two empty ones lying in the middle of the yard and just got back on the truck and left. <br /> I called the office and - in addition to arranging a time for them to come back to install the landscape cloth, asked them to bundle or bag the yard waste. Customer service person on the phone said they would. We were leaving on vacation that day and the service would take place while we were gone. Returned home from vacation and the landscape cloth and mulch were installed but the yard waste had not been touched. I called *again* to tell them and ask them to remove the branches even if I had to pay for a separate trip because I needed this out of my yard! Guy called me back and said he would come take care of it and set a date to do it. Never showed. <br /> I ended up paying an extra fee to the city to get them to come pick up the branches. Also, several months later, we experienced flooding in our crawlspace, when I went to check around the foundation, I found that the landscape cloth had been placed flush against the house, which left water pooling and then running downhill into the crawlspace access. I spent an entire day digging and ripping it back out. <br /> From now on, I am extremely reluctant to purchase "deals" especially from companies that obviously regularly offer them. Apparently it is because no one will hire them otherwise. I wanted to try this company out to see if their work was good before hiring for a larger landscape project. Now I know that if If I want quality work at all, I will can pay full price for it.  No more "deals." <br />

Courteous and came on time and appeared to do the job.

Well <br />

It was fine.

The lawn looked good with the exception of one new type of weed that I never had before. It has become very invasive, and I am still fight it. The lawn treatment took care of the other weeds except for that one. I didn't like that I had no idea when they were going to come, and I would have preferred to be here when they did the treatment.

They did the service while we were not at home. It was hard to tell they had actually done the work. They didn’t follow up and I decided I would do it differently in the future.

They were nice.  I just didn’t find a need for the service.  They sent out at least two different people to take care of the weeds.

They did a great job. They did exactly what I asked them to do.

They were easy to deal with. They were nice and polite in the appointment.  We did all three treatments but I did not see much difference in the lawn.

Went fine! <br />

Terrible job, rescheduled appointment,  Came to aerate the yard right after it rained.  Tore the yard up. <br />

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