Transblue Mount Vernon

This company is the absolute worst. The Mt Vernon branch owned by Jeff and Andrea Ashmore stole $13,700 from my husband and I for a deck project in May ‘22 then disappeared for months. This is a fraudulent company and do NOT hire or pay them for anything. Complete 100% fraudulent company and terrible unethical people. Would score negative stars if possible. ALL TRANSBLUE IS LIKE THIS. PLEASE SAVE YOURSELF AND STAY AWAY! They did no work. Never answered any calls or voicemails EXCEPT TO TELL US ‘Goodluck finding a judge that will side with you during covid delays……’ then got a man off Craigslist to call us and “do the work if you pay for supplies” All in all: this company and all of its employees are fake and will do anything to steal your money!!

I signed contract with Transblue Mt Vernon on 4th March 2022, and paid them more than $80,000.00 down payment for my pool house project. a half year is over, they have done nothing yet, and the people contacted are leaving Transblue. What I should do now? the people were my home took my check are: Rob Loveland, Raymond O'Dell, Luis San Diego, Matt Everson, do they work for Transblue? Why they don't take phone calls, hard to find them, what should I do now? please reply to my questions. Thanks.

They took my advance of $2000 and disappeared. No one takes my call, or responds to my email. I have been trying to reach them for the past two months. This is a total scam company, and Angies shouldn't have them on their list.

We hired TransBlue to help us repaint and clean our business parking lot. Their initial interaction was very positive and the claims they made about their company were impressive. THIS WAS A COMPLETE FACADE. One of their original correspondences included the following claims: "we understand how to build, communicate, and deliver the project that you expect" "We provide an unparalleled construction process" "At Transblue we understand that cost and quality are keys to building a successful project and know that our work will far exceed that of our competitors." "We do not cut corners or take short cuts." "We deliver projects that look incredible when completed and 10 to 20 years down the road." "We truly believe in a World Class install and have an uncompromising dedication to service and quality." "We care about your project just as if it where our own." "We believe in doing what is right." THEY DID NOT LIVE UP TO ANY OF THESE CLAIMS. IT IS ALL A LIE!!! We were very clear upfront about what we were needed accomplished for our project. We had a lot of moss in our parking lot as well as old chipping paint on the tire stops. One of the key parts of our project was to have them come and pressure wash the entire area to remove the moss and chipping paint PRIOR to the new paint. This was also stated in our contract. The did not do this! They painted right over the moss and chipped paint. They did not paint in the areas that we asked them to paint. They topped the head of our handicap parking stall in their paint job. Within one day the paint was cracking. They did not clean up after themselves and left our parking area a mess. They originally stated that our project would take 2 days to complete. They finished in 2 hours and left without having us inspect the job. So much for "not cutting corners" and "doing what is right". We immediately voiced our concerns with them, however, they have been extremely unresponsive and have had contradictory communication. I have requested a refund for their extremely subpar "work" and for not following our contract to pressure wash first and they have stopped responding to my emails. It looks like I'm out several thousand dollars and will have to hire someone else to fix their inadequacies. PLEASE PLEASE PLEASE TAKE YOUR BUSINESS ELSEWHERE!!!!!

They do a great job, and I want them to clean another roof, but they are not returning my calls. I'm dismayed by that.

It went great. This guy is awesome. Responsive, punctual, friendly and most importantly, did the job well.

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I have a large and steep roof with moss on the north side, the roof is about 20 years old and has never been cleaned. I requested estimates from what appears to be the two leading companies on Angie's list, 'Margarets' and 'Centsible Services', I will to some extent address both so you can evaluate my thinking process. It should be noted that they both take different approaches to the cleaning process and this might be a deciding factor for you. They both came out on the same day I contacted them. The 'Margarets' representative appears to be a marketing person, he did not strike me as someone who would be getting his hands dirty, let alone climb up on the roof. I determined two things from this, first that I was not interviewing the person who would do the actual work, and second that the price would have to include the cost of management overhead. Representing 'Centsible Services' was Jeff who owns and operates his own company and therefore does the work. Regarding cost, 'Margarets' wanted $900 and would need to come out twice. But since the roof is steep, anchors would have to be first installed by a Roofing Company. A Roofing Company wont even show up for less than a $100 and then add additional charges for each anchor, the roof required 5 anchors. 'Centsible Services' would charge $600 to clean the roof, and $100 to install the 5 anchors, which he would do himself. You probably know by now that I went with 'Centsible Services'. The owner, Jeff, was pleasant, seemed intelligent and gave a sense of competence. When we spoke I asked if he would let me know if there were any areas that needed the attention of a roofer, we get a hard wind out of the north and I have had to have small pieces of roofing replaced in the past. Jeff said he routinely carried extra roofing material with him and would take care of anything he saw. That of course also weighed in his favor. But ----, when he finished he asked if I would pay him then while he was there, and he would email me an invoice when he got home, that is never a good sign but it appeared he had done a thorough job, and I 'mistakenly' wrote him a check. After he left I found that he must have dropped some heavy piece of equipment because there was a 1" by 3" chip out of my driveway laying about where the side of his pickup would have been, something he neglected to tell me. Then I found a 8" square piece of roofing laying on TOP of my water hose directly under the faucet he had hooked his pressure washer to. He had to have seen it when he disconnected his hose, as well as when he blew it loose from the roof. Several other smaller pieces were laying on the ground all around the house. I had neglected to ask him if he had seen anything that needed attention, and he certainly didn't volunteer anything, now I'm concerned about rain damage this winter because of him. When I saw him spraying the loose 'sand? from the roof' off of the back sidewalk, I opened the door and asked if he was using clean water, not water with the chemicals he had sprayed on the roof, because my cat will drink from any puddle of water it finds, and the spray was forming puddles in the lower areas. He assured me it was clean water. A couple days later when I was in the back yard I noticed that there were a lot of brown splashes on the side of my house where the faucet is. A rectangular area about 3 foot by 8 foot, that won't clean off. Jeff apparently cleaned his equipment back there and got the chemicals all over the house and the sidewalk. This means I'm stuck with the mess until the next time I have the house cleaned and I don't know about the sidewalk if pressure washing will remove the brown stain. AND, it means that he might have been using clean water, but the puddles would have had the chemicals that he washed out of his equipment. He would rather take a chance of my cat dying than my knowing what a mess he was making. I'm quite certain he did not disconnect the down spouts, so the heavy material that washed loose from the roof must have gone down the spouts and is now laying in the drain system partially clogging it. All in all, not satisfied, and concerned about damage he might have done, not only to missing roofing material, but I also wonder if he was smart enough to use very low pressure when spraying, there is still a lot of 'sand?' laying on the ground where he didn't bother to clean up.

Excellent! Jeff did a great job on my steep roof. I came home to a roof that looked like new. Customer service was excellent. I can't say enough good things about this company.

They did a great job. They are smart and professional.

Fantastic job. For any of you who think maybe roof cleaning is something you can ignore, you should see how much gross stuff came off of mine. Good news, the underlying room is in great condition.

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Jeff responded quickly and did a great job cleaning my gutters and sweeping off the roof. He left the place very neat and clean. Thanks Jeff!

We live in Sudden Valley, in a tri-level home, underneath and surrounded by high trees. Our roof gets covered in winter storm debris--I mean buckets of needles, pine cones, branches--you name it. We met Centsible Services at the home show when they were promoting their roof shampoo system. They came to our home on the date we were promised, set up, and first cleaned off the junk from the roof. They then spent hours cleaning the roof with their equipment and pressure washed the outside of the gutters (they would have cleaned the gutters, but we have a closed gutter system) as well as pressure washed the eaves that need painting and they also pressure washed our deck for us. They cleaned up all the debris from the front and back of the house. The roof looks fantastic. The moss was just beginning to show up and it's all gone now. The price was excellent. The fellow who did the cleaning was professional and yet very friendly and accommodating. I would not hesitate to recommend this company.

<p>These guys are amazing!! I had two other companies turn the job down for various legitimate reasons, and when Jeff came out, he was concerned as well. The house is 15 years old, and until recently, was overly shaded from trees to the South. One issue was the size of the job, since it's a 4,000sqft house with a nearly 7,000sqft roof. Actually, the real issue was the danger of the job.</p> <p>First off, there are no tie-offs on the roof since they weren't required when it was built. Secondly, the ridiculous pitch in some areas of the roof are up to 16:12. Thirdly, it's a slate-like surface made of a composite of cement and fiber. And Lastly, it's a two story house on a steep property overlooking Burrows Bay, with a 'crawl-space' that goes from 3' to 15' on the downhill side. Add that to the two stories (10ft ceilings) above and it was more than 40 feet from the top to the rocks below. </p> <p>Jeff decided to take it on himself, and it took the three days he estimated just for the roof. Another two days, and with the help of Kip, and the guys had the house and property looking new again.</p> <p>These guys were everything I could ask for. They're very polite and professional. Excellent communication regarding time frame and expected days to be on the job (this was April, and rain/wind was a factor). The bid matched the final invoice. And the quality of the work was top notch. So much so, that the appreciative neighbors on our private street have suggested we consider them for cleaning our street prior to resealing it.</p> <p>Would I use Jeff and Kip again? Heck yeah!!!  Would they want to? Haha, who knows...</p>

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Jeff was a wonderful guy who showed up on time and went immediately to work.  The roof had been neglected and the gutters crammed with debris over many years.  He took it all in stride and did not stop until he had completed the job.  My roof now looks wonderful and I would certainly call on Jeff again for maintenance. <br />

Centsible Services did a great job cleaning my roof which had dark staining and moss on the roof. Great communication on setting up date and obtaining a quote. Cleanup was more than adequate. <br />

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