Transblue Sudbury

It went well. Our project manager,Ken, was very responsive. The crew worked full days and were surprisingly quiet. Price quotes were accurate.

Beyond the great work performed, Transblue couldn't have been easier to deal with. They provided honest and transparent quotes, got the work done in a timely manner, and were responsive to any changes or questions we had along the way. I would highly recommend for any landscaping projects you have.

A somewhat difficult project and it came out great. My wife is very picky with details was very happy with the deck.

We contacted several contractors for the composite deck project. It was hard to hire and demand was high. Most of contractors we contacted only quote through Emails or Text, Transblue Sudbury was the only one visited us before the quote. Ken, the project manager sketched out the plan in a day, inquired details on-site before sending us the quote.The project was followed through, quality was good, deck is beautiful. We are able to enjoy a brand new deck in the fall!

All Transblue-Sudbury personnel involved with project were professional, prompt, and responsive to any concerns from start to finish. Quality of work done was excellent.

We got our deck built by TransBlue who came in as the lowest bidder on the project. The bottom line is that we are very pleased with the outcome. The deck is beautiful and is all that we could have asked for. The process to get to this endpoint, however, was quite frustrating at times. When we initially met with representatives from TransBlue to our project, we made it clear that we wanted to enlarge the existing deck footprint by having the stairs to the deck built on the outside of the main deck, rather than where they were currently located as part of the deck. Wen we received the initial quote we were pleased with the price and signed a contract. This was the beginning of the problem. When the project manager, Ken, came to visit we explained what we wanted and he designed the deck we have now. However, when he presented the design to the TransBlue representatives, they claimed they had misunderstood what we wanted to do and increased the price for the deck substantially and presented us with a new contract (they told us the original contract we signed was for building the deck as it was). This was totally unacceptable and after meeting again with the TransBlue representative (who was honest in his admission that he misunderstood what we wee asking), we agreed on a new price that was still the lowest bid. Work began on the project that faced delays due to weather and when the deck was almost complete, we found that the finish work was not good. Planks on the top of the deck were cut unevenly so that they did not square up to the outer boundary, the stairs leading up to the deck were of various lengths, the screws in the deck and stairs were not uniformly level so that some were flush and others were above the surface, and the sideboards on the deck landing were not the same length. We discussed these issues with Ken and he agree that there needed to be changes made. We arrived at a mutually acceptable punch list and they we done. As I said, the end product was superb and I found our communication with Ken were effective. He at all times listened to what we were saying and was respectful of our point of view. I would recommend using this company but would caution any one working with them to be crystal clear about what you want so that there are no misunderstandings.

I had a great experience with Transblue when they replaced my old deck with a beautiful new composite deck. I checked around and their price was competitive. There was a delay in starting due to availability of materials, but that's not their fault. There was some slight stress when there was a miscommunication regarding the deck plans and I didn't have an good contact number to get an immediate response, but in short order everything was finished and to my specifications. Would recommend and use again.

I needed a deck replacement, badly! It was a pleaure working with Tim Eident, Sales Manager. He was very patient and very responsive to my many iterations until I landed on the final proposal. Shortly after, Khang (Ken) Ta, Project Manager, contacted me to review the plans and discuss the process. Ken also was very professional and courteous, being attentive to my needs and expectations. Ken kept me apprised of the timeline and status of supplies. Once the job started, Jose Aguirre, was the site manager, showed up nice and early as planned. He and his crew were all very polite. My deck isn't that large, but Jose had 4 guys come and boy, they worked very hard! They finished the project in less than 2 days! They cleaned up the patio and hauled away everything. Now, you know things might go wrong. Ken advised me the suppliers didn't send enough composite as ordered. But to my fortune, they were able to secure the Azek for the risers which put a beautiful finishing touch on the deck. I absolutely LOVE my new deck. It's such a transformation! I love walking on the deck barefoot! My deck is south facing with no trees for shade so I put up, with the crews' help, shade sails. Hands down, a great company to work with! I'll be enjoying my beautiful deck with a lovely bottle a wine Ken gave me. I Love, Love, Love my deck!!

August and his team did a great job on our project. My wife and I were very nervous to have someone work on our property because of the reputation of working with other contractors. August and his team met the expectations they set and were very responsive and professional. I would highly recommend using them if you are in need of upgrading your backyard or outdoor living space. They are a one stop shop for multiple services.