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Tri-County Fence & Deck

Acoustic Ceiling Tiles - Install, Deck or Porch - Build or Replace, Deck or Porch - Repair,

About us

Tri-County Fence and Deck has been in business since 2005, and since that time has built a great reputation for customer service. I decided to purchase it because I live in St. Charles County and wanted to tap into the tremendous potential in the area. In a time where the business world is experiencing unprecedented hardships, I wanted to invest the resources necessary to make this fundamentally good business into a great one. By expanding the scope and reach of Tri-County Fence and Deck, I am proud to positively contribute to the local community, work force, and most of all, the consumer. At Tri County Fence and Deck, we use the most state of the art equipment, and guarantee the finest workmanship and quality of materials. We find that most fence companies in the area provide quality competitive to ours, but they charge an extraordinary premium. This causes customers to compromise on their ideal fence or deck and settle for something less. We have built a business model on no compromises. if you choose Tri County then you will get the fence or deck you want at a price you can afford. It's that simple. By doing this, we have thrived mostly on referral business for the past several years. My businesses have changed dramatically over the past 60 years, but one consistent feature I have maintained is an unparalleled commitment to customer satisfaction. I believed then as I believe now that a satisfied customer is the most important asset of my business. The Frank Leta Family of Businesses aims to provide a pleasant purchasing experience and an exceptional ownership experience to each of our clients. I personally guarantee that Tri-County Fence and Deck lives up to the high standards that my name has come to represent. Thank you for visiting our website and taking the time to learn about our business. I appreciate the opportunity to earn your business! Facebook: https://www.facebook.com/tricountyfence. Twitter: https://twitter.com/tricountyfence. Check of Angie's List discount. Additional phone number: (636) 442-1683

Business highlights

20 years of experience

Services we offer

Cedar Decking, Decks. Aluminum Fencing, Eastern Estate Grade Cedar Fencing. Vinyl Porch Rail. Composite Decking, Ornamental Iron Fencing, PVC Decking., Sales & installation - Fences, Treated Fencing, Vinyl Fencing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
13%
3
13%
2
0%
1
13%
Showing 1-15 of 15 reviews
Jon J.
Aug 2022
1.0
$3,635
First let me say my wife and I are disabled. We told Garrett we needed the fence for our dogs because we can't walk them. We signed a contract for a fence on March 17, 2022. Like every other victim we were told 6 weeks to install fence. They cashed the check within an hour, red flag number one. No responses to emails or messages, red flag number two. After six weeks of no contact, we started contacting them. Very hard to get them to answer. The few times I got a hold of Garrett, he said we are on the schedule and rain was the issue; this went on for weeks. On June 20, Garrett left a message that they wanted to install Fence the next day. I told them we are getting sod that day and it would have to wait. I asked him how you are going to install the fence when you: 1. Don't have a permit from Lake St. Louis. 2. Don't have a valid business license for Lake St. Louis. 3. You didn't call DIG RITE to mark the utilities. I told him I wanted his dad's contact information and sent another email. He responded back we won't have any more trouble moving forward. He would not give me dad's contact information. After research I was able to get his dad's contact information which Garrett refused to give me. I called Craig and he seemed like reasonable man and that once sod was rooted, they would install the fence. Well, I have been trying to contact Craig since August 15 and have been unsuccessful after phone calls, messages and texts. Luckily, Garrett did answer on 08-23-2022. I voiced my concerns again and he told me Craig would call me 08-24-2022. I waited until the end of day and called Garrett again and ask why no one called me back. He said he was just about to, right! Like always we got many excuses which will be presented in a different venue. We have much more detailed records of conversations that will be used elsewhere. At this point we are done and just want our deposit of $3,635.00 back in full so to hire a reputable fencing contractor. I feel terrible that others seemed to have experienced the same treatment and financial loss.

Alicia S.
Aug 2022
1.0
Paid 50% down and never heard from them again! Multiple families are going through the same thing (found this out by a Facebook review I left and the families that continue to comment on it).

Mary C.
May 2015
3.0
unknown

BENEDICT B.
Jan 2015
5.0
Yes, I recommend this pro
$2,500
when they were through, there was nothing to indicate the fence had been installed except the new fence. Great install job and clean up! <br /> Would use them again if needed and will recommend them to anyone needing a new fence. Everything went well. They did a very professional job. Crew was very professional <br />

Mark F.
Nov 2014
5.0
Yes, I recommend this pro
$6,000
They were helpful and professional on our first visit/consultation. They did not ever try to push a more expensive option or any upgrade. I was told I could change my mind even up until the last moment which made me feel more relaxed. Not only did they stay within the budget, but it ended up being LESS than we expected. They were on time for the actual work and finished the job promptly. The workers were polite and professional. We gave them a very short deadline and they exceeded our expectations. They let me pay by phone after the work was completed just so I wouldn't have to stay home while they finished the job (and pay before they left). They mailed our warranty in a very timely manner. We were extremely happy with them. <br />

Diane B.
May 2014
3.0
$4,000
<p>A week after the work was complete I received a phone call stating I owed the balance NOW!  I had not received a final invoice and when I called I was told I would receive it after I paid the stated amount.  I told them that was backward and I wanted a final invoice.  I received one via email.</p> <p>I measured the footage stated on the invoice.  The footage I was charged for on both the vinyl and chain link was over by several feet for both.  I called and they sent out an employee to measure.  He got the same measurement I did.  After rechecking the original estimate I discovered the estimate had been 10-15 feet over.  More footage was added during installation has I had the fence moved forward.  This was added to the final invoice.  As it turned out I was over billed by $650.00 which was taken off the final bill.  I was told there was a mistake between the shop and installers but the footage was over from the original estimate.  Had I blindly paid the amount left in a voice mail I would be out $650.00!  Pay attention to the details and check for yourself.</p> <br />
Response from Tri-County Fence & Deck
"Mrs. [member name removed], I apologize for your dissatifaction with our company. As indicated on our contract, final payment is due upon completion of project. A week after your project was completed, a courtsey call was made asking you to look over the project and to notify us of any issues or concerns. When said concern were brought to our attention, they were immediately addressed. Once the final payment was received, we issued all warranty papers, lein waivers, paid receipts, etc. Again, I apologize for any issues you experienced with our company. I hope you take advantage of the free car detail voucher that I included with your final paperwork. Thank you, Jerry Engelhard General Manager Tri County Fence & Deck"

ANN B.
Sep 2013
5.0
Yes, I recommend this pro
$14,000
Tri-County did a great job.  We got a 6ft vinyl fence in a premium color (clay).  They also took apart and took away the old cedar fence.  Their estimate was actually the lowest of the three we got, and we're very happy with the result.  They did exactly what they said they would do, in a timely manner.  We're very happy with the new fence. <br />

Laura Y.
Jun 2013
5.0
Yes, I recommend this pro
unknown

Sandy H.
Jun 2013
5.0
Yes, I recommend this pro
The estimate was given in May 2012 work preformed August 2012. Very prompt and nice people to deal with. I always look for American Made product and workers and with this company it is exactly what I got. Fence went up in time they said it would and there was no mess left. I would highly recommend this company to anyone seeking fence and decks. We need to keep jobs in America and this company does that and more. I have not had any problems except my gates are hanging a bit but I will call and I am sure they will come to correct it. In fact I forgot to call about this and will do so now. Thank you Tri-County Fence and Deck. You are awesome. I give them an A+ in all areas.

Tom H.
Jun 2013
4.0
Yes, I recommend this pro
$5,000
It was okay. They came back and fixed something that was done incorrectly the first time. I am not unhappy with them.

Brian D.
Jun 2013
5.0
Yes, I recommend this pro
$900
It was good. They did what they said they would.

Thomas S.
Dec 2012
5.0
Yes, I recommend this pro
$6,000
The did a great job, friendly, quick, fair price. I'd absolutely work with them again! <br />

Angela S.
Nov 2012
4.0
Yes, I recommend this pro
They came out and got it done right away.

James B.
Oct 2012
5.0
Yes, I recommend this pro
$8,000
The price was good and very comparable. The workers were really nice. We would use them again in the future if needed.
Response from Tri-County Fence & Deck
"Thank you for the feedback. We appreciate your business!"

Brian D.
Mar 2012
5.0
Yes, I recommend this pro
$1,200
They extended my vinyl fencing out and moved my fence to a different area.  The service was excellent.   They took care of all my needs.  I had a couple of issues and they came back and took care of it.  They were very responsive. I am planning to use them again.  
Response from Tri-County Fence & Deck
"Thanks for the kind words. We do truly appreciate your business. Keep us in mind for any future projects!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tri-County Fence & Deck is currently rated 4.1 overall out of 5.

Tri-County Fence & Deck accepts the following forms of payment: CreditCard

Yes, Tri-County Fence & Deck offers free project estimates.

No, Tri-County Fence & Deck does not offer eco-friendly accreditations.

No, Tri-County Fence & Deck does not offer emergency services.

No, Tri-County Fence & Deck does not offer warranties.