Tritt flooring

The process started well and Jacob seemed very knowledgeable and motivated. However, after the first visit it was very hard to schedule a time for him to return to finish the work. He was unresponsive and unreliable. We vacated our home multiple times with the promise that he would be there working all day but he never showed up. He went radio silent on us for about a week, leaving us living with unfinished floors in our living room, kitchen, and stairs. This was dangerous for us and our pet as there were rusty nails and unstable floorboards. The quality of his work was sub-par. When he finally did finish the job, the vinyl flooring looked great but the transitions and trim were cut and installed poorly. He rushed to get the job finished and it shows. He said he would be in the area for a few finishing touches later in the week but we have not heard from him and have since spent hundreds of dollars with another contractor to fix it. While installing the flooring in our kitchen, he damaged our new refrigerator. We asked him to try to fix it, he did not. I hope that this is an outlier in Jacob's work history because he seemed like a nice person but after our experiences with him, I cannot recommend that anyone hire him.

Floor looks great, is coming back for a couple areas needing fixing. Overall great guy, efficient, kind courteous and professional. Would hire again

It was perfect. He was always on time. He was respectful. He cleaned up after himself. I would use him again. I recommended him to my friend.

He did good. Wouldn't be using them the second time and if they're not.

It was great. They showed up on time. They answered my questions. They were personable. I would hire them again.

He was great, courteous, and polite. He did a good job. He answered all my questions and explained it to me with full details.