True North Restoration of Myrtle Beach

I would like to start by saying that I usually do not do reviews but this experience had to be recognized. Our family had a busted water pipe and our house was flooded. We learned quickly that our insurance company was not going to be much help. We were blessed to have the opportunity to fall into the hands of True North, especially under the guidance of John. John led us into the right direction on the cost of supplies and helped us find excellent workers. From the walls to the floors our house was resurrected back into our comfortable, loving home. I hope others are blessed enough to experience the professionalism we did with True North, and ask for John!

Great experience from start to finish with John and his crew. Swift response and timely repair, we were able to get my mom’s property taken care of. Thank you!

I cannot say enough good things about True North Restoration, John, and his team. I found them during one of the hardest and most overwhelming periods of my life, dealing with significant health issues while also discovering mold and moisture problems in my home. From the beginning, John took my concerns seriously and understood that because of my health and sensitivities, the remediation needed to be handled with extra care. He was incredibly responsive, patient with all of my questions, and willing to work with me as the scope of the project continued to evolve. Their team handled extensive containment and remediation, including flooring and carpet removal, concrete slab cleaning, bathroom demolition, antimicrobial treatment, negative air and other precautions to keep the work controlled. They were thorough and went above and beyond to help make an extremely stressful situation feel manageable. What stood out to me most was that I never felt like I was just another job. John genuinely cared about helping me get my home back to a place where I could feel safe returning to it. During a time when I was already dealing with so much physically, financially and emotionally, that kindness and willingness to help meant more than I can put into words. I am incredibly grateful to John and the entire True North team for everything they did for me and my home. I would absolutely recommend them to anyone needing remediation or restoration work, especially someone looking for a company that combines thorough work with genuine compassion for the person going through it.

True North and John were phenomenal! We got 5 different quotes for mold removal in a unit we manage and John was the best value and suggested a mold removal first before tearing out walls etc. The mold smell (and mold) were all gone. We were extremely happy with the quality of the work, the level of detail/thoroughness, and the timeliness of the project. John was very knowledgeable and great at communicating would highly recommend their services!

Extremely polite , and they wasted no time getting to work. We were informed that they were leaving for lunch and returned in record time. Dez and Drew answered any questions and even put up with a very loud Schnauzer puppy,

They did a tremendous job removed all the mold above the shower that I had. Highly recommend them! I told them about the job and then the next day They were over to take care of it

John Walsh and The True North Restoration team did a great job and went above and beyond with the cleaning and assessment. I would definitely recommend them. Melissa

Extremely short response time. Got an assessment one the same day. Experienced assessor did an estimate and recommendation of services. Price is reasonable. Would recommend.

Great work & very courtesy employee!

Previously I had received an estimate about a mold issue in the attic. The company I had a contract with, who takes care of my property, did an attic inspection and gave me an estimate that was extremely expensive. When John Walsh from TN came to inspect he was polite, explained thoroughly what he would do and showed us the safety tool he would be using to check our air quality. He spent adequate time with us and took us to the attic. He was a completely honest gentleman, telling us the truth about the very small issue we had and could take care of it by spraying one small area! His work will save us several thousand dollars. I recommend John for any restoration or mold issues. He has a very high work ethic and the customer comes first.

They were great came and took care of business quickly. Remove the mold, really good and efficient

True North team did a great job. Excellent communication throughout the process. Final cleaning went very well.

Great service. Showed up on time and completed project as promised.