UB Kitchens

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They did a nice job. They didn't charge me anything. They were fixing some mistakes that were made before.

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It has been excellent. They were punctual and they were super accommodating. The work that they did was up to par. I got what I paid for. They're very professional.

I picked UB because of their excellent ratings and of course it was hard not to be influenced by the fact that The HGTV Property Brothers used them when they taped their shows in Austin.  We had previously visited their showroom on Longhorn Blvd and I really liked what I saw in terns of quality and options.  We had planned to remodel the kitchen earlier in the year and got sidetracked by a new HVAC system and ductwork.  When we were finally ready, I was a little dismayed that the timeframe for getting the cabinets installed was going to be in December due to their backlog.  However, everything went smoothly and according to plan and I had a whole new kitchen in 2 weeks.  We worked with Terry as our designer and she came up with a fabulous plan that more than tripled my counter space and gave me more cabinets that I ever could have imagined fitting into my small 70's galley kitchen. There is a reason these guys have consistently 5 star ratings. The whole team was great to work with, very professional and flexible.  I joke that my only complaint is that my kitchen is now nicer than the rest of my house!  But seriously, I needed to keep my cost down because I didn't want to spend more than we'd ever get back out of it given the age and value of the house.  They were sensitive to my budget constraints and helped me select the best options that fit my budget.  Never once did I feel pressured to do any more or any less.  I am extremely pleased with the end result and highly recommend them for any of your new cabinetry needs. <br /> <br /> <br />

<p>we spent several months pricing out a complete remodel for out kitchen. UB price was under the Big Box cost but more than the particle board stores(Ikea). The folks we worked with were just amazing! Grade A customer service!  UB treated us with respect and courtesy and their product was just beautiful. Solid wood cabinets that made my kitchen come alive. Our first choice turned out to be discontinued  but UB (Patrice) helped us find another finish and style that turned out to be more beautiful than our first choice. Then when John came out to check on the work that their excellent installers did, he made some really great recommendations that made my cabinets look absolutely  amazing. We were so pleased with all the work UB did. Great customer service(not seen very much anymore) Great attention to details  by the installers and warm folks that are eager to work with you and listen to you. Love, Love, my kitchen. Thank you UB! </p> <br />

I had some cabinets that were purchased at UB before I bought my home, but installed by another contractor. There were several problems with the installation which I originally thought was performed by UB. I contacted UB and discovered they did not perform the poor installation, but they still sent guys over to repair the cabinets. Everyone I worked with there was knowledgeable and responsive and the cabinets have looked/worked great since.   <br />

We had been contemplating remodeling our home for some time.  The HGTV show, Property Brothers, lead us to UB Kitchens and Patrice to discuss a kitchen remodel. (We selected Patrice based on her design work on the show.)  Patrice's design for the kitchen came together quickly as we all agreed on the vision pretty much immediately.  Our very small master bath proved challenging due to the small size, however, Patrice was up for the challenge.  She was extremely patient and open to our ideas throughout the process.  The scope of work quickly expanded to include the removal of load-bearing walls and a complete reconfiguration of our master bath (Demolition and remodel costs were in addition to the cost of the cabinetry listed above).  Patrice also provided recommendations for contractors/suppliers, who were also wonderful.  When we finally got to the place that the cabinetry could be installed, John and another man devoted approximately three full days to the install.  Prior to any work commencing, John consulted with us concerning handle placement, etc. (He is meticulous, as-well-as a nice guy!!)  He also informed us that he was not satisfied with one of the doors and had ordered a replacement, which arrived within a week.  He encouraged us to look over the cabinetry and install closely once we moved back into our home and notify UB of any problems.  Once we moved back in, minor adjustments to a few of the drawers were required and we noticed that a few of the cabinet fronts had irregularities.  We contacted Manuel; the operations manager, who worked around our crazy work schedules to get Estaban out to work his magic hiding dings from the counter top install and equalizing the finish on one of the cabinet ends.  Estaban came to the house on three different occasions.  He arrived when he was supposed to, cleaned up his work area completely and was very pleasant and polite.  We really can't sing UB's praises enough.  We absolutely love Patrice and will work with her again, for sure and would hire UB Kitchens again in a heartbeat!  Everyone we came in contact with in Adam's organization did a top notch job!

They did a great job. They were very professional and timely. This was a great experience. I would recommend them to anyone looking for a quality kitchen at a good price.

This is the second time I used UB kitchens for a remodel. The first time was good enough for me to go back. But this time the experience was great. Terry Shwartzman was my contact and she was quick to respond to emails and voicemails. She was really good when it came to designing my space and her suggestions were on point. Due to timing, I had my contractor install the cabinets. He did not finish out the cabinets the way UB kitchens would have. So when they came out to replace a panel they did final touchups that really finished out the kitchen. I asked the guy if he could add some additional under cabinet molding to hide the lighting and he did it on the spot. The final product is great and I just love my kitchen. When it comes time to upgrade my bathrooms, the first place I?m going to go is UB kitchens. <br /> <br /> <br />

Joe Hoffer was the designer who worked with me and he was a pleasure to deal with--extremely patient, understanding and helpful throughout the process.  When I was  having a hard time making a decision on some of the details Joe made suggestions for me to consider and enabled me to make the right decision for my circumstances and budget. I found that everyone I interacted with at this company was extremely pleasant and helpful. Adam, the owner, really saved the day when my "contractor", who was supposed to have demo'd all of the old cabinets by the day of delivery and then install the new ones, flaked out on me. Adam had his guys who were delivering the new cabinets tear out the old base cabs for me which was above and beyond anything I would have expected. I would have used UB to install the cabinets as well but they were booked out further than I could afford to wait.  I know I would have been just as delighted with their installation service and quality. <br /> The only reason I gave them a B for quality is because of the price category of cabinets I ordered are not the top of the line and use MDF construction for the boxes. But they appear to be very well constructed and am sure they will last for years. <br /> I can't recommend UB Kitchens highly enough nor can I imagine ever using Lowe's or Home Depot for cabinets again! <br />

Their service was great, staff was professional, they were on time, materials came in on time - in one case they came in early, they were very accommodating. <br />

I chose UB Kitchens for my kitchen/breakfast room remodel for two reasons:  1)They did the kitchens for the HGTV show Property Brothers when they filmed in Austin and those kitchens all turned out fabulous.  2) Their reviews on Angie's List made me believe they would be able to do custom work along with installing prebuilt cabinets. I went to their Longhorn Blvd. location because I wanted to see the showroom.  I brought with me photos of my current kitchen and measurements I had taken and drawn out on graph paper.  I met with Patrice and explained the problems in my kitchen (pillars that I wanted cut off, bar that I wanted lowered to counter height) and my desire to build an island in the breakfast area.  Patrice was "can do" from the start.  We also worked up a list of must haves, chose some possible cabinet styles, and made an appointment for Patrice to come out to measure. Patrice recommended a few different contractors who could remove the pillars and lower the bar to counter height. I called one of the recommended contractors and he came to my house when Patrice came out to measure.  After several exploratory holes were made in the pillars and ceiing, we discovered that the water and electrical lines were enclosed in the pillars and the water came down to the kitchen from upstairs.  That meant we'd have to reroute the water from the half bath by digging a line through the cement floor.  Also, one of the pillars was a support post for the 2nd floor which meant we'd have to install a huge laminate beam to make sure the upstairs was supported properly.  I got nervous about rerouting the water and installing the beam, and so I opted to lower the bar height and try to work with the pillars to make them more attractive.  Online, I found some photos of kitchens with support pillars.  None of them were exactly like my kitchen, but Patrice referenced them for inspiration.  Patrice made another house call and brought two kitchen designer-builders with her to discuss and brainstorm how we could enhance the current pillars, build the island and make it all functional as well as attractive.  Subsequently, Patrice designed a plan/blueprint and, after seeing my staircase, furniture, decorating, etc.,  advised that I go with a more contemporary Shaker style cabinet than the style I had originally selected.  While I waited for the cabinets to come in, I scheduled the general remodeler, a plumber and and an electrician to lower and reinforce the bar wall, place electrical outlets in the pillars and move the plumbing pipes so they'd fit under the lower wall. All of that was finished in one day.  In addition, I visited D S Surfaces, (see separate review), a countertop company recommended by Patrice, and selected the granite. Once the cabinets and trim pieces for the island and pillars came in, the installers, John and Reyes, spent about 3-4 days installing the cabinets and building the crown moulding and island as well as "skinning" and trimming the pillars in white maple. During the installation, John consulted me for any aesthetic decisions, and we discussed and tried things out <strong>before </strong>the nails went in.  After the granite was installed, Patrice and Adam, the owner of UB Kitchens, came out to see the job.  Finally, John and Reyes came back for final touch-ups. In short, I especially liked Patrice's non-pushy advice and problem-solving skills, John's effort to include me in all decisions great and small, and Adam's attention to customer satisfaction. I am delighted with my new kitchen and would definitely hire UB Kitchens in the future. <br />

Everyone I dealt with at this company was professional and courteous.  Start to finish.  They came in, treated my tiny kitchen remodel like it was their only project, and were in and out quickly.  The pricing was fair and a year later, I have yet to find fault with cabinet construction, installation, etc. <br />

It went excellent.  They did great work!

We needed an extensive remodel of our kitchen. Our contractor referred us to UB Kitchens for the cabinets, telling us they are the best in town. My contractor was right. <br /> CJ at UB met with us at our home and spent quite a bit of time measuring and talking with us about our wants and needs for the new cabinetry. She made several suggestions that we loved and incorporated them into our project. <br /> A few days later, we met CJ at her office where she showed us what our new kitchen would look like! Amazing! She helped us pick out the best style and color to meet our tastes. <br /> The installers arrived on time and did meticulous work installing the cabinets and answering questions that we had. Very Professional. <br /> We plan to udate our bathroom cabinets, and intend to use UB for them as well. <br /> Awesome service and product. <br />

We LOVE our kitchen and we get many compliments on it. The installers went out of there way to work with our walls which are not square. Everything was done for the price promised and the work happened quickly. The quality is above and beyond what we expected. We were thinking about getting Ikea cabinets and I'm so glad we spent a little extra money to make our kitchen look great. I am a Realtor and I've had a few of my clients use them as well and everyone has rave reviews.

When we were ready to install, UBK sent two very professional installers who worked the entire week on the cabinets. They were meticulous in their details and order replacement panels on anything they did not like. They also upgraded us to sliders for the pantry because each of the drawers were warped. This was all from the manufacture not from UBK. They did several pass throughs to ensure we were happy and that things were done correctly.   <br /> Overall it was and excellent experience.

They did an absolutely wonderful job! They helped us in designing everything, and really did a good job in guiding us based on our preferences. I think their pricing is unbelievably good! Any other company would have charged at least $25,000.00. The quality of their work and the product are really phenomenal! The cabinets are full-faced and have braided crown molding. I really don’t think you could find better products with anyone else.

I cleaned up, measured, diagrammed and videoed my old north Austin kitchen.  With that in hand I met with Anne at UBK to discuss what I wanted in my new kitchen and that I wanted to spend about $8000.00.  Anne came back with a design that was just about a bulls eye on my budget.   I knew I could work with Anne.  She listens.    [My actual budget was about double what I originally told Anne.  I interviewed three other kitchen remodel companies.  One came close to $10K and the other two exceeded $8K by more than 1/2 again as much.]  After the initial consultation, we started to work in earnest, using her design software, big screen monitor, pulling samples and looking at samples of the manufacturers UBK represents.  Once we had my design, measurements on site were finalized and the order placed.  My order arrived in a timely fashion.  The owner, Adam Johnston, helped unload the cabinets. John and Adrienne started the install that day.  They paid meticulous attention to every detail.  Adam said it best when he said, "My team must be problem solvers not just excellent installers."    That is a definite must.  On all the remodels I have done, there have always been zigs & zags.  It has never been a straight line to the finish.  Every hitch encountered on this project (mostly due to the building's age and settling) was handled deftly by UBK with elegant results.    Now I must say there was a lemon in this process.  The cabinet doors arrived with a significant manufacturer's defect that went unnoticed until the first ones were unwrapped and installed. When Adrienne recognized the problem, he did not hesitate.  He immediately called Adam.  Adam arrived pronto with his camera in hand.  He called the manufacturer's regional rep who drove in from Dripping Springs to survey the issue at hand.  Once that was done, Adam called the cabinet makers. The fellow Adam talked to walked out to the manufacturing floor and found they had a wrong setting on one of their machines.  They immediately started work on new doors for my cabinets.  I was thoroughly impressed by the way Adam went to bat and consider the true measure of UBK demonstrated in how he sprang to action, handling the problem so efficiently.  The UBK team made everything exactly like they promised.  I have had my new kitchen for over a year now.  It works like a dream.  I would not change a thing.  I'll choose UBK for my team any time.  In closing, I must add that I have Elmwood cabinets.  Elmwood stood behind their product without question.  Adam, John & the Elmwood rep assured me that the experience with the cabinet doors was highly unusual for Elmwood.  I believe them.  Once Elmwood was aware of their mistake, they made it right without hesitation.  Elmwood is an excellent company, using quality materials and processes.

The challenge with this review is to make it compelling enough for you to say, "Wow! I need to check these guys out." but not too over the top that folks at Under Budget Kitchens start strutting around saying "Yeah, that's right! That's right! We bad!" <br /> <br /> The Short version: <br /> In short, everyone we dealt with (Adam, Anne, all of the installers, their partners, etc.) was awesome and the entire experience (design, pricing, installation, counters, appliances, customer service, etc.) exceeded our expectations. Adam has built a business that is genuinely focused on customer service and satisfaction. <br /> <br /> The Long version: <br /> On a whim one weekend, I found myself talking to a kitchen designer at one of the big box stores. We've been in the same old house for 10+ years with an extremely outdated and dysfunctional kitchen. We never tackled the kitchen because of all the stories we'd heard about the average kitchen remodel costing $25-30K. Not something we could remotely afford. However, we now had a situation where we were going to move across town and needed to rent our house. Knowing that a crappy kitchen would probably just attract crappy renters, I decided to test the waters and find out exactly how much it would cost and how long it would take. <br /> <br /> The designer at the big box store was easy to work with and more than capable. In fact, she was very encouraging and wasn't trying to scare us away even when we said we were going to try to do as much as possible ourselves. Unfortunately, after the initial design sessions when pricing and timing were discussed, I started to get cold feet. What started out as fairly reasonable ballpark numbers for low-end cabinets was now considerable higher once all the costs and upgrades started to get factored in. In addition, by the time I laid out all of the time estimates from beginning to end, their start-to-finish time was anywhere from 12 to 15 weeks. Egads! No way I could inflict that on the family. <br /> <br /> I knew trying to find a lower-priced option was a long shot, especially since I was probably going to start to get into boutique territory. I did some research online and ran across really good reviews for Under Budget Kitchens. At the very least, I figured they would scare me away with their high prices and snobby customer service and make me glad I at least had the big box option. I couldn't have been more wrong or more lucky to find them. <br /> <br /> I went in late one day with my pictures and plans to see how far I would even get before I got shooed out. As luck would have it, Adam was the only one there that evening. I laid everything out for him and basically told him that I just needed to know if they were even in the same league as the big box, or was I just wasting everyone's time. Granted I am paraphrasing at this point, but he said, "I will beat the big box on cabinet price, quality, installation costs, start-to-finish time and customer service." Whoa! Where do I sign up? <br /> <br /> I could go on and on documenting all of the wonderful things that Adam and his crew did to make our project a success but I shouldn't, so let me wrap up with one example. In the initial meeting, when I expressed my concern about the 12-15 week timeline that the big box was working toward, Adam said he could do it in half the time. He could do it because he has his own install team and because of his relationship with the cabinet maker and the counter top people. Even if it took a little longer, that was still much better. Figuring that it wasn't possible for him to actually make that time frame, I screwed around and did not arrange to have my sink within that initial window. Surely everything won't fall together that perfectly, will it? I was wrong and $3.99 Next Day Air with Amazon Prime saved the day. There were still lots of visits from Adam, Anne and the installers over the next few weeks to get everything just right, but my cabinets and counters were in place and we were happy. <br /> <br /> Every step of the way, Adam and his team were like a partner in this undertaking. If it weren't for them, our low-end kitchen remodel would never have come out looking as fabulous as it did. I can't believe that we were so fortunate to have run across Under Budget Kitchens.