Unique Woodworx

It went horribly. Mason came out after I went onto your site and at first of course--he was very professional. He told me that the job would was $750 and he needed $300 for supplies. I told him that was a bit high--so he dropped the price to $500. I am a disabled Army Veteran so my son handles my money. My son is 22-years old. I told my son I needed $300 for Mason to purchase the supplies and he gave it to me. I told Mason that since I am disabled I receive a 10% discount at Home Depot, Lowes and Menards and I could go with to save extra money. He told me there was no need because he receives a contractor discount and his brother is a veteran and he gets an additional discount as well which adds to even more money saved than what I could get. I said okay. (This all took place on November 13, 2019.) I called Mason to see what materials he had purchased. He told me that he purchased 35 iron railings. I asked him to send me a picture to make sure those were the one's I wanted--he never did. I never heard back from Mason. I asked Mason if he had changed his mind and no longer wanted to do the job, please return my money, because I needed it. He never responded. Well on November 19, my son's TV was being delivered, but I knew that since the stairs were not safe--it couldn't go upstairs. Mason, promised me that Sunday, November 17, he would come out early in the morning before he went to Church?? to repair the stairs, but he did not. I called Mason at least 5-6 times where I could hear loud music playing and people drinking and partying to see what time he had planned on stopping by to stablize the stairs? He answered the telephone in a nasty tone as if I was bothering him because I heard people talking/laughing loud, ordering drinks, and music playing in the background as if he was at some kind of party. I am assuming that once he was finished with the festivities, he stopped by my house between 11:00--11:30 pm to stablize the stairs. He's the worse contractor I ever dealt with thus far in my life. How could someone take advantage of a poor, old and helpless disabled Army Veteran who proudly served her country? Only a monster. I hope and pray that he never swindles anyone else out of their hard earned money. Don't ever trust this company---especially Mason!

It went well and they were very professional.

It went pretty well and I probably used them again.