United Builders of LA

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Warning... Sloppy Contractors, Smooth Sales Man, Dishonest people.  Read other reviews that have low to bad reviews and are almost identical to what we experienced. 

BEWARE - or at least think twice - before going with United Builders of LA.  I will start with the good things, because I truly believe in giving credit where credit is due...however, from our experience, I think the bad outweighs the good. It has taken me a year to write this review due to procrastination, but this is the one instance where procrastination was in my favor because one year later, I am not nearly as happy with the outcome as I was a year ago.  <br /> Nir definitely is a good sales man, I will give him that. We interviewed a number of contractors, and Nir knows how to talk the talk. His confidence alone was a big selling point for my husband and I.  <br /> We were off to a good start with a very reasonable quote, and he even opened our eyes to some great ideas that we had not even considered. He has an eye for design, he had some great suggestions, and he was quick to point out what a shabby job some the prior contractors had done. He had even offered to redo our horrible crown molding or free. He said it was so bad he couldn?t take it, and begged us to let him to us a favor by redoing it.  <br /> But don?t let the arrogance fool you. Nir was full of many promises, but unfortunately there were more promises made than kept.  <br /> First things first, we were told this job would be ?super easy? and could ?easily? be completed in 2 weeks. I was pregnant at the time, so we figured the quicker the better. I?ve heard horror stories of remodeling timelines, and thought to myself that 2 weeks sounded a little low for the amount of work we were having done, but I was naïve and took his word for it. Needless to say, 2 months later, I was even more pregnant, and the renovation was still not complete.  <br /> My husband had a flexible work schedule, so he decided to work from home during the renovation, so he could let the guys in each day and keep an eye on things. Many days they would show up over 2 hours late?and some days they wouldn?t show up at all without any warning?often we were told it was in order to observe spiritual holidays?but it was odd to us that the observance of those holidays were not communicated to us from the beginning. This was just one of many communication problems. <br /> Once the work was finally complete, we were fairly satisfied with the outcome. Our kitchen looked brand new and we paid the final payment without much thought to anything else. However, it has been a full year since the work has been done, and to our dismay, our kitchen is already falling apart.  <br /> Our sink faucet is loose, there are loose wires in the cabinet lighting, the cabinets are slightly discolored, some of our kitchen drawers no longer close flush, and the backsplash grout molding is peeling off?.to name a few.  <br /> In the past 3 months, we?ve tried to contact the company at least 5 times, so they could come fix these problems. We?ve called and texted Nir directly, and have also contacted the receptionist, who promised to relay the message and have him return our call, but still never heard back.  <br /> Needless to say, we are very unhappy with this service, and the turn out, and are now left searching for a new contractor, just to fix what United Builders left unfinished. I am not typically one to leave reviews, but I strongly felt that this was worth noting, especially for other naïve first timers like we were. If you do decide to go with this company, then best of luck to you. But proceed with caution.   <br />   <br />   <br /> <br />

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Quality of service was excellent over a 17-day permitted job for full bathroom remodel in 2 bedroom/1 bath single family home. Job included removing two windows and putting in one new window, demo to the studs, new electrical, new plumbing, new walls, lighting, exhaust fan, installation of marble floor and wall tile, installation of new tub and toilet, vanity, quartz vanity counter top with back and side splashes, linen closet, new door and frame, sconces, LED recessed lighting, paint, stucco on exterior, etc. From the initial estimate to the final inspection, Itay was our main point of contact. Very professional and responsive by text and cell phone. Worked six days a week to finish the job with workers at the house from 7am to 5pm most days. The framers, tile workers, painter/cabinet installer, and especially Conrado the plumber were great to work with. The lead foreman, Gabby, was also a real pleasure to work with and caught problems before I did. Only hiccups on the job were either missing fixture parts on my end, or a delayed City inspection due to the weekend. Itay and United Builders of LA are the right guys with great prices, excellent quality, and respectable, professional crew. Can't wait for my HVAC replacement next year! <br />

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We were very impressed with United Builders during the bidding process for our bathroom remodel.  They were knowledgeable and particularly helpful when it came to design ideas and advice.  Of the three bids we received, they offered the best deal and the convenience of ?one-stop shopping? at their store in Van Nuys.  Plus, their reviews on Angie?s List were extensive and uniformly excellent. Their on-time estimate was eighteen days.  <br /> The work went reasonably well for 12-15 days.  Eventually, however, we began to notice a lack of attention to detail in the way the project was being managed.   They ran out of tile and we had to wait days for more tile to arrive. They forgot or lost the vanity style and color we ordered and we had to choose again without the benefits of being in the showroom.  When the vanity was delivered it was not designed as we had requested and had to be modified.  In addition, the measurements for the vanity top were done incorrectly and a new top had to be ordered.  The second top didn?t match the tile and a third top had to be fabricated.   The mirror frame was flawed and had to be repaired.  Each misstep added many days of delay. <br /> More importantly, as problems developed the project manager failed to communicate with us effectively.  Many days, sometimes <br /> more than a week, would go by without the project manger visiting the project personally.  On numerous occasions we were promised a call back and did not receive one.  At times the project was delayed for many days with little or no explanation, or weak explanations at best.  At one point we were promised daily progress reports.  That never happened.  At times we waited for hours for someone to show up, not knowing when they would arrive to complete work.  We credit the project manager with the fact that no matter what problems arose, he always assured us that they would be resolved to our satisfaction and, on the whole, they were.  But, in most cases, we felt they were problems that should not have arisen to begin with.  And they were problems that repeatedly added to our stress and frustration and to unreasonable delays. <br /> The project passed the city?s final inspection after 35 workdays, 17 days past ?on time.?  However, the shower glass and the mirror had not been installed and there were still minor problems with the vanity.  The problems with the vanity took additional weeks to resolve; much longer than necessary or reasonable.  <br /> Our new bathroom looks great.  We are very pleased with the workmanship and the implementation of our design.  And the project was on budget.  But, getting from A to Z was a much more difficult, stressful, laborious, time-consuming process than it needed to be.  Their business description begins with ?attention to detail, micro management and great customer service.?  This was not our experience.  We cannot recommend United Builders.  <br /> <br /> <br />

Nir and Itay showed up today on time for an estimate, were friendly, personable, and helped us brainstorm a better way to arrange our kitchen. We agreed to move forward and look forward to seeing the finished product! <br />

United Builders did an excellent job remodeling our patio. We had a flagstone patio installed about a year and a half ago (with another company), but it wasn't done well and the flagstones were lifting up. We originally were thinking of having the flagstone redone, but Mike gave us the great suggestion of using pavers and extending the length of the patio and we are very satisfied with the final results! <br /> The entire job was done very professionally, and we were impressed with the small details- like cutting the pavers to fit tightly around some pipes. Mike was great in giving us design ideas and really was patient and supportive through the whole process. Also we got a great gas firepit built in the center which looks very nice and makes our patio usable in the evening so overall we will get more use out of it. The crew did a good job cleaning up, and Mike was attentive to all of my questions during and after the project. When it rained and the water heater pilot light went out, the company sent their plumber out again to relight it and reseal the gaps in the newly installed water heater shed. Also when our sprinklers wouldn't turn on after the project was completed he came and figured out the problem (fuse needed to be replaced) and fixed it for us for no additional charge. We definitely will use this company again! <br />

After Christmas and after confirming a new coming member in our family, we decide to remodel our small kitchen, initially we planned it as  DIY project, but we decided to get some pricing from local contractors. After meeting several contractors, we finally met Mike from United Builders, we were very impressed how knowledgeable he was and how he really understood our needs, focusing on our request and providing advice about the best way to complete project. <br /> Our main concerns were timing on completion of project and price. Mike was very insighful and provide full schedule for completion of project, he came with much less time that all other contractors (2 weeks). Price was in line with other contractors (we were pricing kitchen remodel only), however, Mike went beyond what you would expect and he included floors to entire house (except bedrooms) and a new entry door installation. At that point it was a no brainer. <br /> Project started on time, since we added floors and entry door, timing was changed to 3 weeks. No need to mention, he finished in less than 3 weeks and we were very satisfied. <br /> After we agreed to price, my wife loved how United Builders approached the design part of the project, you show to their showroom and pick whatever you want for your project, from cabinets, tile, countertops, backsplash, finishes, colors, etc. All of this with no concern later on getting push for more money, yeah! no gimicks! as Mike mentioned after they agree to price, doesn't matter if you pick cheap or expensive stuff, price is warrantied and you are free of preassure, you just focus on designing your place as it should be. <br /> One comment regarding this project and I guess for this matter anytime you work with a contractor, you need to keep constant communication with them to avoid issues at the end, I cannot lie and say everything was perfect, but we kept constant communication with Mike and all our concerns were addressed 100%. Job was 100% satisfactory, it meet all our expectations and we already referred him to our friends. <br />

He arrived on time, and spent exactly four hours with us. He was very polite, focused, and knowledgeable. He used his computer to show us how the project would work and look when completed. Most importantly, he told us the sliding door in its original place could be possible without any problem; this completely countered what we were told by other prior contractors. When he showed us the completed project on his computer, we could see the difference. Although his estimate was more expensive than the other contractor on Angie's list that we liked, we chose Mikey. Now that the project is completed, we thank Mikey and are so glad that he corrected the mistake of the "BIG COMPANY!" <br /> <br /> Mikey impressed us because, he did not only listened to our ideas about this project, but he gave suggestions how it could be different and better. The most important thing of course was to correct the location of the sliding door. That was extremely important. In addition, he also offered us the freedom to choose the material from the show room for the kitchen cabinet, counter top, and flooring with the same price. This gave us the liberty to choose what we would like without concerning ourselves with the higher prices. This was a big reason for which we signed the contract with Mikey. <br />   <br /> Mikey and his partner are the type of persons with whom you can easily talk to and exchange ideas regarding your project and receive proper feedback. Considering that things would come up which one might not anticipate, we were able to talk to Mikey and his partner and discuss any concerns we had. I would recommend that if there are any concerns, share it with Mikey and his partner instead of the foreman. <br />   <br /> A couple months later, when we found out that two of our electrical outlets were not operational, we called Mikey and his partner and they took care of them without any problem. We still have a minor problem in our kitchen. I am sure that, without any doubt, they will take care of it as well . In the future, I would call Mikey and his partner for my home projects and would recommend him to my family and friends.

I was very happy with my experience at United Builders of LA and will use them again (and have recommended to friends). They are a very nice compromise between super high end European kitchens ($$$$), on one hand, and Ikea ($) on the other. Somewhere in between in terms of cost, but great quality and ability to create custom designs. Nir did a nice job in designing and project managing, and they were more or less on time. <br />

We used United Builders of LA for our bathroom renovation and couldn't be happier with the results.  Having been through a messy kitchen remodel with another contractor before (to some not-so-good results), I must say I was so relieved and pleased to have finally found a great team in Mike and Nir. <br /> My guest bathroom needed some major updating and renovation.  I received several quotes to begin my renovation process and decided to go with Nir (whose bid was right in the middle of all quotes) because he really took the time to walk me through the entire process and his expertise was exemplary.  At our initial meeting, Nir told me it would take about 2-3 weeks (most likely 3) from start to finish.  I'm happy to say that that's exactly what it took. <br /> Once our actual work started, Mike took over the day-to-day operations. He was terrific!  He really seemed to care about the quality of work, was at our house every day to check on the progress and was always reachable by phone whenever I had a question (and I had many).  Mike oversaw everything:  Demo of the bathroom (they were very clean and carried away the trash the same day), plumbing (I was converting my shower/bathtub combo into a walk-in shower), tiling (installed carrera marble on the floor, subway tile on the shower walls and half-way up the walls around the rest of the bathroom), installation of all new fixtures, new windows, and paint. <br /> The workers were all on time every day -- every single one of them (from demo to the plumbers to the fantastic tile guys) were professional and great to work with.  And their quality of work was top notch.  I was particularly impressed with the tile guys.  The tile team really took their time to make sure everything was meticulous and the results really show.   <br /> All in all, I have definitely found my go-to guys for any renovations I'd like in the future.  Thanks Nir, Mike and your entire team for a JOB WELL DONE!

Nir was great. He was attentive and very friendly. He listened to everything that we wanted for our home improvements. He was very patient with us and very knowledgeable.  We also spoke with Sharon over the phone and she was very friendly and patient with us.  They will start the work in the next few days. I will provide another review once they complete the job.   Yes I would recommend this provider. <br />

I met with three different companies to price out the cost of remodeling our kitchen. United Builders was very responsive and although they came in between the two other companies on cost, I felt the most confident with them regarding getting the job done. I will say that their team is very friendly and kind. However, as much as I appreciate that they want to make the customer happy, they also need to be truthful on time. Their salesman, Mikey, told us 2 weeks and the whole project would be done. I told him that I don't believe it but he was confident that it would be done. The actual project took 5 weeks. I understand that it is was a big project but if I had known 5 weeks would be the time frame, I could have prepared better and probably not be so irritated that it wasn't done in the time frame told to us. There were a few glitches in the project, but everything was handled timely and the end result is a fabulous, updated kitchen. Amir did come by our house everyday and checked in with us often to make sure that we were pleased with the daily activities. My husband and I both work and I never felt uncomfortable with workers being there while we were not. I really love the result of the remodel and am happy with our choice.

Project went extremely well. The work was accomplished efficiently and the workman were very courteous and the work area kept very clean. Nir Elidayan is a top notch contractor--extremely impressive. Work was meticulously inspected at each key point in the process. We were very impressed when Nir noticed the workmen had repaired a scupper rather than replacing it as he had directed, he immediately had the work reaccomplished the next morning. We would not have even known that it wasn't to his standards had he not insisted it be "done right." The work was done as promised and on schedule. We have had a few heavy rains with no leaks and we are thrilled with the results. We were so impressed with Nir and The United Builders of L.A. that we contracted them to completely remodel two bathrooms and two bedrooms! We highly recommend United Builders of L.A. <br />

The Purchase of the house did not go through but I will definitely use Nir again to do my next construction job.  Very educated and experienced on a complete rehab property. <br />

With a great crew led by Nir, I can comfortably say that I am beyond pleased. It goes back to the first day we met with Nir from United Builders of LA, and from design to breaking ground he led us the whole way with great communication which we all know is the key to success and even though there were a few bumps along the project, they were dealt with in the most understanding, professional and competent way possible with out any arguments or headaches. I am very happy with all the work and the end result this contractor is a keeper and now i understand what he meant when he said "HE DOESN'T SELL HOME IMPROVEMENT, HE BUYS CUSTOMERS FOR LIFE" I would recommend him any day to any one.Thank you Nir, and thank you United Builders of LA for all the hard work, I love it!!!!! PS Thank you for the thoughtful gift it fits perfectly in our home. <br />

Nir was very communicative through the whole process and did exactly what I wanted.  He always returned my calls and was always receptive to my changes.  The project turned out to be very successful and very beautiful!! I would recommend him to anyone! <br />

It was hard to find a good contractor after hearing some stories of unfinished work and prices going up as job progress. <br /> I used my mom advise and chose a referral - word of mouth- contractor which my mom used couple of years ago. <br /> Thank god she kept his business card! I called, I got an estimate from Nir, and started the job.Short 4 weeks later, without too much hassle, i have a new (well.. upgraded) bathroom and kitchen <br />

Our start day was nearing  and I received a call from Mikey, wanting to schedule a date to go shopping for materials, How exciting <br /> when that was done we confirmed to start the following Monday. On that day Mike and his crew showed up early morning, he did a walkthrough with us and his team leader Marcelo, and made sure everything was clear and understood. <br /> And we were off. from covering to demolition, framing stage and inspections i must say everything Mikey told us would happen did and it was really a pleasure. <br /> The team was courteous and polite they cleaned up everyday and whenever something came up they addressed the matter promptly with a smile. <br /> I must say i couldn't be happier  with the results. and i would recommend United Builders of LA in a heart beat. <br /> <br />

If you want something done well, call Nir and United Builders of L.A.!  If something isn't perfect, he can't rest till it's remedied.  When the building inspector came when all  was completed he marveled how Nir had exceeded the building requirements.  My husband and I decided that whenever there is an earthquake, the safest place in our house will be on the porch! <br /> Nir was faithful to the schedule he set and accurate as to how much time it would take.  His foreman Ricardo was industrious, affable, and conscientious.  The men were pleasant, polite, and cleaned up thoroughly every day at the end of their workday. <br /> Nir was also very careful of his sub-contractors.  if he felt their work was not excellent and timely, he went to someone else that was.  The concrete porch is based on footing that exceeds porch requirements.  The concrete is supported by the strongest rebar.  The uprights are supported and offer support to the roof, again exceeding requirements and also making the use of unattractive knee joints unnecessary.  The roof is sturdy and supports solar panels. <br /> Two additional things I really appreciate about Nir.  First, he has a good aesthetic sense, so that if he recommended something in terms of detail, it was always lovely.  Second, he really wanted to build what we wanted, and was careful to ask all the right questions so that he got a good sense of our style and taste.   Consequently we now enjoy our dream porch every single day. <br /> Nir's email is "myfavoritecontractor@gmail.com".  When he first told me, I thought that was a bit cheeky, but now it's simply the truth. <br />

,We were impressed with the quick response and imaginative solutions to different water leakage problems we had. No further leakage problems since the work was completed.They also came up with a solution to a tricky lighting problem we had  in our kitchen. The quality of the work was excellent. <br />