United Paving&Masonry

This review would be a "zero" star review if this was an option within Angi's. We hired this company to replace our asphalt driveway. We signed the proposal on 4/30/2022 ($4,800.00) and the project was started on 5/2/2022. The new driveway installation was completed on 5/2/2022, however, all material from our now-removed old driveway was put in a pile at end of our driveway by our mailbox. A lot of material / old asphalt (we have a long driveway). Removal of ALL material from our now-replaced driveway was not assumed...it was clearly indicated in the proposal we signed. At the completion of the project on 5/2/22, the company's representative told us that they could not remove the material that day and that they would return on 5/3/2022 or 5/4/2022 to remove all of the material from the end of our driveway AND from along the sides of our newly installed driveway (our yard). Satisfied with this commitment, and considering we have a signed proposal with this included in the scope of work, we paid in full on 5/2/2022 (our mistake). 5/3/22 and 5/4/2022 came a went with no contact from the company regarding removal of the material. We reached out on 5/5/2022, via text, to inquire about the status of the removal. The company responded that the reason for the delay in the removal "my truck broke down...I've had to rent a dump trailer hopefully today." I'm writing this review on 5/14/2022. We've had nearly daily communication with this company (always initiated by us...never by them) and, each day, they make a commitment stating "they'll be out that day...no matter what time." They've yet to show up. This material has still not been removed from in front of our house. Important to note that our neighbor (3 house down) used this same company to replace their asphalt driveway with their project also being completed on 5/2/2022. At the end of our neighbor's project on 5/2/2022, the old driveway material was also left at the end of their driveway. My neighbor's material, however, was removed within 2 days of their project being completed. Perhaps we didn't complain enough right away. Long story short: 1) Do not use this company. In a project like this, the removal is just as important as the installation....especially considering it is written into the scope of work. 2) We're coming further out of pocket to hire another company to remove this material.

The guys did an amazing job finishing our driveway after the first company we hired disappeared after ripping out the old driveway and never came back. They took the time to rebuild the base properly, leveled everything, and then laid a beautiful layer of asphalt. They worked with us on the price which was very helpful. They worked efficiently, professionally, and cleanly. 100% would recommend and hire again.

I deal with small, family-based contractors on home improvement projects often. It was a pleasure doing business with United Paving and Masonry. These guys did an amazing job ripping out my wonky asphalt driveway, eliminating the tree roots that caused the bubbles, and then laying a smooth, solid new surface. They went the extra mile by offering design solutions. I wasn’t left wondering when they would show up as their communication (even with some weather curveballs) was always solid. Worth every dime.