Universal Construction of TN, LLC

Jonas Riley, owner of Universal Construction, was called because we were searching for a company who had experience with brick chimney (leaking) repairs.  He responded very quickly, was very good to share his past work with old brick chimneys. Ours was approx. 60 years old. Was knowledgeable and enthusiastic about doing a good job for us.  He immediately e-mailed us a very professional contract to look at and consider.  The contract listed exactly what his obligations were, including hauling off all debris, a warranty on the work, etc. Because of very extensive rainy season, we had to delay beginning work until we had 4 or 5 sunny days. The contract stated that 1/2 of the agreed price would be due when brick and supplies were delivered; 1/2 due at completion. Jonas visited several times and brought brick samples for us to choose one.  He was easy to work with and apologized for the extremely wet weather. We were not the least bothered by the delays.  A "hole in the roof" cannot be done with rain. The old rain damaged wood in the attic was torn out and rebuilt.  Insulation was checked. When the brick masons (4) came they were efficient and did a beautiful job with brick we chose and mortar color we asked for.  Jonas asked how we liked the color of the flashing and offered to paint it a different color....we liked the dark brown and left it.  He had a welder make a custom fit chimney cap and installed it on the last day of our work.  There was no debris left behind, but he did give us a pad of shingles to keep.  His employees were very nice and helpful if we needed a favor.   Yes, I would hire this company for any number of repairs around the home. In fact, we plan to repair the sheetrock and ceilings damaged from past years of leaking chimney, but will delay those repairs until storms occur and we can be certain of the chimney.

I liked that they did quick work. I did not like some of the sub-contractors that they used. I liked the guy and he did great work with the original roof. I just feel that he is a bit overworked right now and the quality has gone down a bit. I really like the company and he and his wife are great people.

We were really impressed with them and we have recommended them to our friends. The owner will come over and sit down with you if you want to talk something through. He is responsive if you email him, he is honest about costs and time, and there are no surprises because he is upfront and clear about everything. The quality of his work is really good and we were happy with the price. If he can’t’ do the work, he has a good network of people that can; he is a good person to go through for referrals. We could have gotten the job done cheaper, but it wouldn’t be the same quality. We already have more work lined up for them to do.