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Universal Roofing and Restoration
Traditional Stucco Install or Completely Replace, Asphalt Shingle Roofing Installation and Replacement, Metal Siding: Install or Completely Replace Service,
About us
Universal Roofing & Restoration is an A-rated Angie?s List preferred company. We are family owned & operated who serves and is in Houston, Tx. Our expertise lies in insurance recovery with a background in this industry with a combine experience of 42 years! The whole team will serve you in ways such as, 24 hr. Roof estimates and free drone inspections! And what is most powerful? Our clients are willing to give you a verbal testimony! Now that you know us a little more, give us a call & don't delay in taking care your most valued asset, your home.
Business highlights
Se habla espanol
Emergency services offered
13 years of experience
Services we offer
Commercial & Residential , Gutters Installation & Repair , Roofing Install & Repair , Siding Installation , Solar Shingles Installs GAF Certified
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.939 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 3% | ||
| 0% |
Showing 1-25 of 39 reviews
John G.
Jul 2020
Very strange company to do business with. Not entirely sure they are legitimate though they did something on my roof for a roof repair but unsure what. Photo's of repairs not provided, warranty not provided. Agreed by pay by credit card then they said paying by credit card was too difficult for them could I pay check. Paid by check which they then took to a check cashing place two hours later to cash. I've reached out to them twice for the warranty and photo's and not heard anything. My suggestion is you AVOID this place.
Jimmy C.
Mar 2020
Universal was professional, knowledgeable, flexible and easy to work with. My contact Jennifer did a great job for communicating. She always returns my call/text promptly and keep me posted at all time. They use best roof materials with good warranty and did great job. Highly recommended.
Leo M.
Feb 2020
Very fast service, professional.
Madison R.
Dec 2019
Anthony and Brandon were very nice not only to us but to the insurance adjuster as well. They were in communication the whole time, they worked with my insurance for me and put a great roof on my home. I would certainly recommend!
Richard B.
Nov 2019
A large tree limb feel on the garage and crushed the corner. Universal had the best bid (Significantly better) and followed up several times to ask for the work. Once hired they promptly got to work. The two workers repaired the plywood underlay, few rafters, and got the ?overhang? Back up and square. They painted undercoat and then matched current. The shingles on the damaged area were replaced. Afterwards they cleaned up. The supervisor came by to confirm work and see if I had any feedback. Overall very positive experience and would hire them again.
Response from Universal Roofing and Restoration
"Thank you so much for allowing us to help you. We hope to hear from you if you’re in need of anything else . Thank you"
Sandra J.
Oct 2019
I am so happy with the project!!!!Anthony and Jennifer helped me from the beginning.
Response from Universal Roofing and Restoration
"Thank you so much for trusting in our team to help you ."
Silvano M.
Oct 2019
Fueron amables los trabajadores. Hicieron buen trabajo. The workers were kind. They did a good job.
Response from Universal Roofing and Restoration
"Muchas gracias por dejarnos allyudarlo ."
Jerry W.
Oct 2019
Brandon helped us handle the insurance and the work was done to our satisfaction, thank you.
Response from Universal Roofing and Restoration
"We are so happy to hear we reached our goal, to help you and make you guys happy with the results . Thank you"
Chris V.
Sep 2019
Guys did a great job for me and beat the price of 7 other roofing contractors and still use some of the best materials. I am very satisfied with the work and truly believe these guys are going to be around for a long time best of luck to you guys Anthony and Brandon
Response from Universal Roofing and Restoration
"Thank you for showing us we are doing our job right, we appreciate you’re trust in us. Thank you"
Kelly H.
Aug 2019
Brandon and Anthony and the whole team at Universal Roofing and Restoration were super. All A’s for us! They are a great team for your roof and home remodeling!
Response from Universal Roofing and Restoration
"Thank you for allowing us to work with you to and successfully achieving your needs ."
Elizabeth W.
Aug 2019
The team work well together and did great and I am definitely happy!
Response from Universal Roofing and Restoration
"We are proud to have you as our customer, thank you."
Scott W.
Jul 2019
While it did take longer to get my estimate than what I was told, Was worth the wait. Came in at a very reasonable price and were able to get onsite the next day. Installation went quick and did a very nice job. Everything looks great.
Response from Universal Roofing and Restoration
"Thank you for letting us work with you Mr. [Member Name Removed] ."
David C.
Jul 2019
I had a tree rubbing on my garage and they made a cut out on the board because I didn’t want to cut down the tree. They took care of my project from day one. I had a hole in my roof and I needed it replaced badly. Thank you very much!!!
Response from Universal Roofing and Restoration
"Thank you so much for trusting us and letting us help you."
Frances H.
Jul 2019
Brandon and Anthony and the whole team at Universal Roofing and Restoration were great! They helped when my insurance company tried to only pay for a portion of my roof. Surely will be recommended!
Response from Universal Roofing and Restoration
"Thank you [Member Name Removed] for being a good costumer, we hope to help you in anything else you need."
Anne S.
Jul 2019
Universal was professional, prompt and we were we’re happy with their work.
Response from Universal Roofing and Restoration
"Thank you so much !"
Gilbert B.
Jul 2019
This company is a great and professional group. When they did my roof they gifted me skylites that were damaged by hail, plus they painted our storage building to our discretion.
Response from Universal Roofing and Restoration
"Anything to help our customers needs , thank you for choosing Universal."
John Z.
Apr 2019
They did an excellent job on time. They are very comfortable working with insurance companies on claims.
Response from Universal Roofing and Restoration
"Thank you so much for choosing Universal, we hope to help you in anything else you need."
DAVID H.
Apr 2019
Universal Roofing and Restoration is the best company I worked with for a larger project, They handled everything from the beginning to the end (includes final inspection). They exceeded every aspect of the job. I highly recommend them and would use this company again.
Response from Universal Roofing and Restoration
"We are hoping to hear from you if you need anything else, thank you for choosing Universal ."
Helen R.
Apr 2019
Fabulous, very helpful professional interactions each and every time. Explanations and help re insurance company. A very good experience from start to end with Universal! And we liked the drone pics after!
Response from Universal Roofing and Restoration
"Thank you so much for letting us help with you’re hope. If you need anything you know who to call, thank you for choosing Universal."
BRENDY O.
Apr 2019
Very professional. Straight to the point. Would definitely hire them again.
Response from Universal Roofing and Restoration
"Thank you for choosing Universal, we hope to hear from you if you ever need help."
Moe A.
Mar 2019
Great company. knowledgeable and professional. Got roof replaced, fence/gate, redone, outdoor paint, Skylight window replaced, and custom attic insulation. They did a great job at the right price.
Response from Universal Roofing and Restoration
"Thank you so much for contacting Universal and allowing us to work with you. We hope to hear from you if you need our assistance."
Barbara G.
Jan 2019
Everything was done on time when they said it would be done. The gutters look great
Response from Universal Roofing and Restoration
"Thank you so much for choosing Universal!"
Robert O.
Jan 2019
Went as planned and my inside damage was fixed also.
Response from Universal Roofing and Restoration
"We are happy to have accomplished our goal. Thank you so much for choosing Universal."
David D.
Jan 2019
Not only did they replace my roof they also helped me fix the dip in my attic decking. They did a good job definitely happy
Kim N.
Dec 2018
Fast and great price. They helped with some rotted siding, thanks.
Licensing
State Contractor License Requirements
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FAQ
Universal Roofing and Restoration is currently rated 4.9 overall out of 5.
Universal Roofing and Restoration accepts the following forms of payment: CreditCard
No, Universal Roofing and Restoration does not offer free project estimates.
No, Universal Roofing and Restoration does not offer eco-friendly accreditations.
Yes, Universal Roofing and Restoration offers emergency services.
No, Universal Roofing and Restoration does not offer warranties.