Upton Electric

Mr. Upton changed our electrical panel in Feb or Mar 2015. Since that time we remodeled our kitchen and with the remodel came permits and inspections. We discovered our electrical panel was not wired correctly. Now we're spending extra money ($500.00) to make correction and to pass inspection.

He arrived on time, the work was done in a reasonable amount of time, and he left. Everything seemed fine, and Chris contacted me soon after to say he would arrange for the city inspection. We soon got involved in other projects and forgot about the inspection, thinking we could take care of that any time. Months later, we thought it was time to wrap things up with this job, and attempted to contact Chris to take care of it. No response to phone calls or text messages, and we soon found out why. We called another electrician who was willing to check out the work that was done and found out that much of the job was not to code. Two grounding rods were supposed to be installed outside, there were none. The wires leaving the box were in bunches much too large, creating a potentially dangerous heat build-up inside. There were other minor issues that will be fixed, but the final straw was when I found out through the city that a permit for the work was never applied for, so the job was actually done illegally. Not a great business practice. Because of the lack of permit, arranging for an inspection would be impossible. Bringing the job up to code is going to cost us almost as much as the original job. Up until now, we never had problems with Angie's List contractors. Needless to say we are very disappointed with Upton Electric.

unknown

Prompt service, great craftsmanship <br />

We used Nextdoor to find a recommended electrician & now he seems to have disappeared with our deposit. He has over $1500 from us from December 2015 and he has canceled and or no-showed for 4 appointments. We then asked for a refund (14 days ago), which he said he would send & now it's been 37 days since he deposited our check and he will not respond to any sort of text or call (since his email no longer works). We are going to file a claim against him in small claims court and file a complaint with the Texas Department of Licensing and Regulation.  

unknown

unknown

Chris was very responsive.  When we told him we needed our fuse box replaced he asked a lot of pertinent questions to make sure we were not paying for something we didn't need.  He showed up when he said he would and worked non-stop (over 5 hours) until the job was done.  We would use him again in a heartbeat. <br />

unknown

Great-Mr. Upton is very professional and friendly. <br />

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Excellent contractor. <br />

Great work.  Just a litlle hard to get a hold of due to some staffing issues.  Once it was sorted out they did great work <br />

<p>Chris responded almost immediately to multiple texts with questions I sent him prior to the scheduled service.  On the day of service he called about 30 minutes prior to the start time to let me know he was on his way and to confirm my address.  Once he arrived we walked through the work to be done and he got to it.  He worked fast and efficiently and actually completed more work than we had originally planned.  All of the work was done to our complete satisfaction.   </p> <br />

They showed up a little late, but not really an issue. They performed work quickly and efficiently. They cleaned up and left. Very happy with everything they did. <br />

unknown

unknown

Excellent service. On time, reasonably priced, very professional.

Very well. I had them put extra lights in and they gave me the Angies List price for the additional lights. Very nice. <br />

Chris called the morning of the appointment, and again when he was enroute.  He showed up when he said he would and didn't mind when my dogs jumped all over him.   He advised the best place to install the lights and got right to it.   The dimmer switch he was going to install ended up being bad, and he said he would be out with a new one that Friday and that it wouldn't take more than 10 minutes.  He called on Friday when he was enroute, showed up on time, and 10 minutes later he was gone!!!  I'm really happy with my new lighting and will definitely ring him for my future electrical needs! <br />

unknown

Went well <br />

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<p>Upton electric is a small operation, so the owner, Chris Upton, is the person who came out to do the work. He showed up at the appointed time for doing the estimate and for doing the work. He was here all day, for two days, doing the work. We are satisfied with the results and felt that Chris was professional throughout the process. I would hire him again.</p> <br />

I bought the Angie's List deal for 4 new recessed lights with a dimmer for $299.  I had found some LED recessed lights that I wanted installed instead of the ones in the deal.  I was wondering if that might cause a problem since the deal included lights and a dimmer that he provided.  Chris was very easy to work with on this project.  He didn't have any problems with my substitution since I provided the correct LED lights and a Lutron dimmer.  Chris did a great job on the project, was very easy to work with, and I would recommend him for this kind of work. <br />