USA Insulation of Chicago

It went fairly well. The man in charge of giving estimates gave me confidence. The man in charge of the work was a bit of a fast talker, however. I have waited over a year to finish this review b/c I wanted to wait until I got door into the porch from the house and for cold weather to see how well the insulation works. I do not have a heat vent on the porch. Was hoping the insulation along with a small electric heater would keep it warm. The contractor thought it would be okay without a heating vent. For most part it is, but with very cold weather, the porch gets pretty cold. I may have been hoping for more than was realistic and may eventually get a larger electric heater or get a vent from my furnace if I decide to use the room more regularly.

I have no complaints with them. I had worked with them in the past.

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Things went GREAT ! -  from the time Zach came for the estimate and explained what was to be done,  the scheduling and then to the day of service.   Everyone showed up on time, worked diligently to get everything done and did a great job cleaning up after themselves.   I noticed a difference in the comfort in the house from the moment they left.  probably some of the best money i have ever sent.    Also should mention that the office (Carol)  is great to work with too,   during scheduling, they worked with my time available, were very communicative with reminders and when it came time to do the service, i received more reminders and was also  informed of who was showing up,  when to expect and what to expect..  Even paying was made simple.   Great company !  Great Job !!   thanks to all involved. <br />

The service was outstanding. The workers were very good. They were on-time. They left the area just the way they found it.

They didn't do the greatest job. Their wall injection wasn't good, they didn't do it right and they didn't do a good job. It took me a long time to get my money for it.

They subcontract spray foam work, but subcontractor was very good. <br />

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i would say they did nothing to really tell me about my houses energy efficiency <br />

It went well.  1 guy came out.  Was very professional.  Inspection took about 2 hours.  Price was the reason for selections.  Would recommend to neighbors and friends.  Provider was on time.

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Had USA out to discuss insulating attic and exterior walls.  The concluded that doing exterior walls was not needed. <br />  Recommended putting several inches in the attic.  There was almost nothing up there.  The product used has a good recommendation.  compared it to several other products.   <br /> Very clean and efficient.  Arrived almost an hour before schedule.  Called an hour before arriving to say they were on the way.  Laid tarps to protect carpet.  Finished in about 3/4 the time I expected.  Cleaned up everything. <br /> Great experience. <br />

Four day affair to do the blown in insulation.  Interesting technique -- wherever they could, they used exterior walls instead of interior walls to drill 3 inch hole, pump in some of their expanding insulation foam material and then plug up the hole.  Most of the house was done from the outside, but some of the walls (based on rather strange architecture my house has) were done from the inside.  For most of the places on the outside where a cedar shake was remove, foam pumped in and then the shake replace, i had to do no touch up.  Some needed a bit of paint. <br /> interior walls needed some more work than the exterior of the house -- sanding, another coat of drywall mud, more sanding then  painting. <br /> Ended up with some dirty hand marks on the inside of my house and some debris on the floor.  Not really a problem -- tarps were thrown down to protect just about everywhere. <br />

Professional and timely inspection. Decided not to purchase recommended insulation service from this vendor because it was not cost-efficient for our house <br />

The service was good. The pricing was good and they had great customer service. The people that came out did a good job of being respectful of work premises.

We used their service after a month after I purchase the “Big Deal” and the service went fine. They came out and did some checks and we decided not to proceed with any changes.

The workers were very polite clean and efficient but I noticed they did not cut any holes above the windows. The owner or project manager asked the lead installer why and the installer mentioned all the space above the windows is header. Well I know my house and I knew he was wrong, so they drilled the holes and filled the spaces above the windows. I kept a careful eye on the process and did not notice them at the back of the house filling the space above the windows. The project manager told me it was done and they cleaned up and left. After they left I opened the siding and saw for myself they did not cut any holes above the windows in the back of the house. Furthertmore, before this company came to insulate the walls, I had some electrical outlets installed in these walls while I still had easy access. Since these outlets were not covered yet, I could see some of them did not have any foam in them. I called and complained and they came back to finish the project the very next week, they were very responsive. After they left, I realized they never insulated above the doors. I called several times and they never responded again. Now I understand I only have 2 doors and the space above the doors is relatively small, so that is not a huge problem, but I should not need to spend my time verifying their work. I feel they were doing work that most people could not verify the completeness, so they did not care if they made a mistake or mislead me. <br />

Called them after an Angie's special. The rep was very courteous and knowledgeable about insulation. I was concerned about some room in the house that feel colder than the rest and infiltration through doors and windows. <br /> I expected a bit more than just visual inspection, some measurements or perhaps an infra-red camera for quick assessment of potentially troublesome areas. <br /> He looked at the attic, but apparently missed a junction that was later identified as the reason for temperature difference in that room. <br /> In any case, he shared a lot of info and resources on more thorough ways of inspecting leaks. etc. <br /> He was also quick to provide quotes for the modifications. However, I thought $100/door for changing door insulation was quite expensive (ended up hiring someone else to do that for less than $100 for all 4 doors). <br /> Even though $45 is not a huge amount of money, the scope of inspection is quite limited and is (as admitted by the rep) more relevant to older houses with obvious heating/cooling issues. <br />

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I thought that they were excellent. It was good workmanship and they were very thorough and attentive. They answered all of my questions and had very competitive prices. They just did a great job and didn't leave a mess. They were really good at communicating with us and made sure that we were satisfied.

it went well. Arrived promptly, did job efficiently and cleaned up afterwards <br />