VeLUS INTERIORS

I mistakenly hired Mandy in the summer of 2023 who recommended purchasing furniture from Mitchell Gold + Bob Williams. Based on her advice, I spent $40,000 on furniture, which she purchased using her (Chase) debit card in order to get her designer discount. Unfortunately, before the furniture was delivered, the store went out of business and filed for bankruptcy. I am incredibly disappointed and hurt by this experience and the lack of communication from Mandy during this situation. This was a moment for her to build trust with her client rather she left us with more questions than answers. We asked her numerous times if we could go with her to Chase to see if Chase could refund our money since that was the debit card she used. She refused to let us come with her, sit in on phone calls or see any correspondence that wasn't an email saying there was no information. We begged her to email them everyday following up on this claim. She did not. Her lack of empathy and urgency when her client was out $40,000 was incredibly cruel and hurtful. We thought we had a trusted advisor but rather we were taken advantage of. This situation has left us without the furniture we paid for and with no clear recourse to recover our money. I urge others to proceed cautiously and consider the potential risks of working with Mandy her lack of experience and poor communication has us out $40,000. If anyone wishes to speak to me about this situation or speak to me before working Mandy I am happy to chat and explain everything.

Service was completed in a timely manner.

Mandy takes the time to discover each client’s unique design needs, taste and budget to expertly craft and execute projects aligned with their vision. With high attention to detail, Mandy creates an environment that is meaningful and a joy to live in! She is a pleasure to work with and has my highest recommendation.

Mandy's creativity and professionalism were apparent from the start. I had been frustrated for months with my own lack of ideas, but within days she created a design for my bathroom which ultimately exceeded my expectations!

I must admit, in addition to arriving on time; the professionalism I received altogether was great! The color schemes and patterns that were suggested/selected made me feel as though I was fully understood. The last time I had my hand held like this, it was my mom teaching me how to cross a busy intersection. I don't write on the internet, but it was a must that I refer VeLUS INTERIORS to anyone looking for an interior designer. Make them your only stop. Whether you're looking for residential help or a huge commercial job, I would definitely go with someone I can trust to follow my directions or make the final decision when I've "hit the wall"!

The consultant was very timely in the response to my questions. She was very knowledgeable about what I needed and what materials would be best for our project. Very professional and beautiful work.

Mandy Velus from VeLUS Interiors did the design work for our major kitchen renovation. She was great to work with and we are beyond happy with the result. So much so that we have engaged her again for our living room project.