Village Heating and Cooling LLC

Village is a very competent and competitive company. You can expect reasonable pricing, a tech who will listen to your concerns and issues, someone that will work with you on scheduling and addressing unexpected problems, and a company that stands behind its workmanship. I would recommend them for your HVAC needs and solutions. They are more than capable of handling your heating and cooling systems/items.

Very pleasant, quick, and knowledgeable. Well done.

Mike is very knowledgeable about what was wrong with my unit. He was extremely professional and respectful to my home. He didn?t try to over sell or take advantage of parts or labor I didn?t need. I highly recommend Mike and Village Heating and Cooling.

DO NOT HIRE THIS COMPANY! They are all smiles and charming until you hand them upfront payment in full. They take your money and run. They also threaten the customer and have the largest number of excused why they can't/won't work. I had to retain an attorney to recoup my money and a reputable HVAC contractor who had to correct inadequate work done and finish the installation. I was guaranteed that the work would be completed before my scheduled carpet installation, which was 15 days sfter signing the contract with Village. Mike said they would be done in 3 days and that was a big lie. After not meeting the deadline and after constant reminders to Village and reassurances by Village the carpet was installed. Then Village decided it was OK to walk on the carpet with muddy shoes. No apology from them either. They installed a thermostat 4 feet from a stove in the kitchen, which is amateur at best. Thank God I found a great company who corrected and installed my new system.

After paying for the the work to be done the contractor has rarely shown up and have documented dozens of instances that they said they were coming and didnt. It has been 7 months and our job isn't done. I have had to buy electric heaters for my house which is still not enough and I have documented the inside temp of my house down to 47° I have had a second contractor come in and look at what has been done so far and was told that the furnace and air handler are installed incorrectly and that the wire that they installed is incorrect and out of code as well.

I contacted the online company Angi to find a technician to service an oil furnace that was not working in a second a home I own. This property is not commercial or being rented. Angi gave our contact info to Village Heating and Cooling LLC. Village came out on Friday 10/25/24. I was contacted by village they would be there at 11:00 They were about 6.5 hours late. After inspection of furnace he said it was non serviceable. He recommended installing a new ductless system. Said if he installs new system we will not be charged for service call. Over next two months we conversed mainly thru text messages about numerous set ups to meet our climate needs. It took a while as this system can be up up 4 times more costly. I told him I wanted old tanks removed along with boiler. Mike agreed. We agreed to leave the piping for radiators in place. Mike also said he would clean up wiring in basement and first floor. That was to include updating any knob and tube wiring in basement and for all electrical receptacles on first floor. Also move already in place air conditioning system in master bedroom. We agreed via text messages of a 75 percent down payment on 12/17/24. Within 3 hours Village sent a worker to my primary residence to pick up a personal check for 15,000 dollars for down payment. I was still at work and was never able to sign an updated version of any type of contract. They said work would start on 12/19/ thru 12/21/24. Check was cashed the next morning 12/18/24. No work was done those days. We only have an invoice saying we gave a deposit of 15,000. A formal contract was Never presented, discussed nor signed by any party involved. We agreed to resume work after holidays. He suggest 01/13 thru 01/16. No work done 01/13 or 01/14 Village says they can come out Friday and Saturday. 2 hours work done on 01/15. Village dropped of some materials, carried them up stairs and left. On 01/16, worker shows up for 2 hours. No work done because tools did not work. No one comes out on 01/17 and 01/18. Village said they can come out the week of 1/20 thru 01/23. Weather forecast has 0 degree temps. I suggest the following week with temps in 40s. Village says thank you and schedules for 01/28 thru 01/31. First day Village was there for 1 hour to fix a pipe that broke because it froze. Second day no work. Village showed up at 12:45 on third day for 2 hours. No one comes out on fourth day. They suggest Saturday along with Monday and Tuesday, All 3 days no work is done. During 16 days Village said they would come out to work, they only showed up 4 times. Less than 7 hours total was worked. Two of those hours nothing was completed because tools (pump) did not work. One hour on 01/28 was to fix a pipe that froze because of no heat. Currently, Village is demanding balance to be paid in full before they will continue work. I contacted Angi's List's resolution department on 03/03/25. Complained about lack of work being completed and about our 75 percent down payment agreement not being honored. A formal complaint was filed. Village agreed to the 75 percent. Village tried to trick Angi's resolution department by saying 75 percent of remaining balance. That is equal to 97 percent of the total invoice. I made Angi's resolution department aware of this. This entire complaint can be verified with text messages and emails between Village Heating and Cooling LLC, Angi and myself.

I dont know where to start but I hired them for two jobs to install a new furnace AC/duct work and last April and 2nd install in September i finally decided to get a 2nd opinion since all he did was finding something else to get done, he recommended me to get a Navien boiler, he did not filled out permit in Macungie installed it incorrectly did not convert the unit to propane which is required in this units the worse was a propane leak inside the house and the exhaust was installed right next to the basement window and this fill the house with carbon monoxide in addition he has never disposed the oil tank completely from old furnace as agreed He does not know how to deal with gas or propane and still need take care of the first install that I am not sure if he did it correctly and I am definitively getting the exhaust checked 1st thing once I am done with the 2nd install Dangerous, very. A nightmare

Very professional and honest! Totally recommend his service! Thank you!

Mike was very thorough when explaining what was wrong and takes the time to make sure you understand. He is patient and is willing to present multiple solutions. Never leaves a question unanswered. Very polite and empathetic! You can tell he wants to get the job done the right way. Great work.

Is really hard to get a hold of him after the install was done.

Professional and reasonable pricing

They did a great job explained everything in detail would definitely hire again

I am very pleased with the quality of work and equipment that this contractor supplied at my home. Outstanding service and customer care. A true professional in everything he and his workmen did. I would recommend him and his company without hesitation to anyone considering installing a new HVAC system.

I'm sorry there is no option for more than five stars! Mike Baker /Village Heating is AMAZING!!! I bought a large property with a farmhouse and 3 cabins. Mike installed a mini-split in one of the cabins. à  He helped me choose the best product and explained all the details. The system came in quickly and he did a great install. Then, he repaired the propane heating system in the other cabin. Next, Mike did a BIG install; the farmhouse. Again he helped me to choose the best system and product. He put in eight units! The condensers were meticulously placed, and every wire was beautifully covered so that the outside of the house looked seamless. I could not be on-site, so Mike kept me updated with very detailed reports on the daily progress. He came early, stayed late, and was even there on the weekend so that I could meet with him. No detail, regardless of how small, was overlooked. His prices are excellent, and his supplier is knowledgable and well-stocked. Yesterday, Mike and I went through the two remaining cabins and discussed options for a mini-split system to replace the propane. I will most definitely have him do the next two installs. Since I am new to that part of PA (and Mike is a resident), he was also helpful in recommending other contractors for other jobs on the property; Mike was a valuable resource. I can not rave enough. He is a true professional and a terrific guy. By the end of the project, he was like one of the family!!

I was looking to replace a 15+ year old central ac system and village heating and cooling did an excellent job. Mike came to give me a free estimate within the same week we first spoke. I was given several different options to fit my needs for the application. Overall village heating and cooling did an A+ job and I will be using them for all my future HVAC needs.

Excellent customer service! Would recommend these guys to anyone.

The owner is very kind and doesn't overcharge... very honest person

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