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Viper Drain Cleaning LLC

Sewer Main Clearing, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

Greetings! New business looking to grow, offering full service drain cleaning from start to finish. I'm Chris, (Owner & Operator) of Viper Drain Cleaning LLC, I am currently open for business and look forward to serving you by offering a variety of drain cleaning services that best fit your needs whether it be unclogging that kitchen sink line, opening up that pesky slow draining bath tub or even descaling an old cast iron Main Sewer Line... Viper Drain Cleaning LLC is here for the assist. If you have a drainage issue that needs service TODAY please feel free to reach out to our friendly staff and in no time you will have a friendly and professional drain technician arriving to your door to take care of the problem for you! We currently offer a variety of services that conform to industry standards as well as fair pricing and will remain as such as Viper Drain Cleaning LLC believes in transparent transactions, no hassle, no upselling... simply put, we will provide a visual inspection and educate you on what may be causing your drain to back up or be clogged then offer a simple solution with fair pricing to solve it. New Customers will be offered discounted services as a way of saying thank you for your business and will be provided a price sheet and business card for future needs. Discounts for additional drains treated on same visit. Regards, Chris (Owner & Operator) Viper Drain Cleaning LLC 312-307-5633

Business highlights

Veteran owned and operated

Services we offer

Drain clearing, bathroom sink, floor drains and main sewer lines. Roof drains as well. Water jetting for residential. Video inspections with audio., main sewer lines, pipe repair, pull and reset toilets, snake kitchen, tub

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Showing 1-10 of 10 reviews
Craig T.
Mar 2023
1.0
$175
I got Chris’s number from a friend. I was looking to find someone who could install a new main drain pipe. I was told that Chris cleans drains and could perhaps recommend someone who could install. When I got Chris on the phone, I explained the problem….I already had two companies out to clean and open the drain, but they both failed to do so. Well, Chris assured me that he could do it, when others could not, saying he was so good at what he did, that he would not fail. I called him out on his bragging, and asked him how much he would charge me if he were to come out but not be able to open the pipe. He said that wouldn’t happen, so I asked him again and he said he’d charge me only for a minimum service call, 175.00. So, he told me that he could come out on the next day, a Thursday, but he had someone before me. So I waited all morning and then, texted him to see about his ETA, He said we might have to reschedule for tomorrow. So at 4:45 he texted me that he’d have to come the next day(Friday.) He said he’d be there by around noon. Noon came and I texted him to see where we were at, and he texted me back “I’m going to bring my jet trailer with me but I’m getting there just kibe patient with me bc I had something come up I have to take care of first but I will be there.” He finally showed at around 3:00, and brought his snake in the basement where the cleanup is located. He cabled the pipe, got to the same spot that the last company got to, and said he couldn’t go any further. Then he said he’d set up his “jet trailer.” Well, after he got halfway setup, he realized that he couldn’t use the trailer because the water in his tank was frozen. He said it would take about three hours to thaw, and he’d come back at 8:00. I paid him the 175.00 and he left. Well, I didn’t hear from him at all after that, no show, no text, nothing. So I texted him on Saturday morning(with the snow falling) and asked him if he could come over on Monday and, “jet my drain.” About an hour later, he texted me “if you’d like me to come Monday I’m happy to do so. I have two jobs Monday morning already in Mass but they are in Lowell so not too far.” We exchanged a few more texts and he again said he’d “put me in.” That was the last thing I have heard from him. I texted him twice on Monday to find out if/when he was coming, but no answer.

Sandra M.
Dec 2022
5.0
Yes, I recommend this pro
$156
Things went very well and Viper Drain Cleaning performed a very thorough aa d professional job.

Robin M.
Oct 2022
1.0
$195
Our drain is still clogged. He said he would be back the next day. Called late in the evening stating he lost his wallet (not sure how this prevented him from calling sooner) but assured us he would be back today. Today Chris, the owner, never called never showed and never answered any of our calls. And here we are with a sink full of water back at square one. What is most upsetting is that if this was a job he just could not tackle I would have rather have known right away and we could have contacted another plumber.

Claire K.
Sep 2022
5.0
Yes, I recommend this pro
$495
We purchased a new washer. It was installed and is currently draining perfectly. Chris advised, and we purchased, ZEP Crystal Heat, use every 2-3 months to keep the drain clean. Chris responded quickly to our plight, is curtious, punctual, and cleaned the pipes with professionalism. We are happy that his work has taken care of the drain problem. I feel it was a bit pricey, but remember you get what you pay for. We got results.

Lillian L.
Jul 2022
5.0
Yes, I recommend this pro
$295
So glad I called him! He came the same day and worked hard in 90• weather. He’s a champion ! My problem is solved and I plan to have him for preventative maintenance in the future.
Response from Viper Drain Cleaning LLC
"Thank you for the kind response."

Ross T.
May 2022
5.0
Yes, I recommend this pro
Quick fix was needed. Not as major as I feared.

Besfort S.
May 2022
5.0
Yes, I recommend this pro
$200
The plumber arrived early for his appointment and I gave him some ideas too what was going on and he understood and was very knowledgeable too what was going on and finished the job in a timely manner not rushing and did a great job
Response from Viper Drain Cleaning LLC
"Thank you for choosing Viper Drain Cleaning! Glad we could take care of that kitchen sink clog. Remember oil is soluble at room temperature but as soon as you pour cold water down that drain it starts to solidify and catches other debris going through your disposal. Keep us in mind for future needs. You also have a 30 day warranty on all services performed if anything happens from now til then I’ll come back and take care of it for you at no cost! Have a great day."

Nuri B.
Apr 2022
5.0
Yes, I recommend this pro
The plumbing in my home had been backed up for two days and when I called around , I wasn’t able to get anyone out. I’m glad I reached out to Viper Drain Cleaning , Chris was incredibly knowledgable and friendly. He was quick to accommodate me into his schedule and came out within an hour. He immediately inspected all my lines. Upon inspection, Chris recommended a video inspection of my lines which I’m glad I accepted since a break in one of our pipes was discovered right outside our home . We scheduled time within the same week to excavate and repair the pipe . Everything was professionally handled from beginning to end and everything is working better than ever. The company took cleanliness very seriously which I was very thankful for .I would highly recommend these services to anyone in need and plan to recommend them to my family and friends for any needs that come up in the future.
Response from Viper Drain Cleaning LLC
"Thanks for using Viper Drain Cleaning, please reach out for any other needs you may have in the future."

Joseph G.
Apr 2022
5.0
Yes, I recommend this pro
A friend of mine referred me to Viper Drain Cleaning. I couldn’t get the tub to drain properly so after trying a few remedies I called them to help me out. The guy who showed up was friendly and professional. He wore plastic wraps over his boots and thoroughly cleaned the tub afterwords. After checking the whole system he showed me what looked like a leaking pipe in the basement. He kept me updated, showed me photos of the work and made sure I approved before proceeding. I would certainly recommend this company to others having plumbing or draining problems.
Response from Viper Drain Cleaning LLC
"Hello, please thank your friend who referred you to me, I always say while gratuity certainly isn’t expected it is very much so appreciated and while cash tips are great a good review goes much further. It was a pleasure meeting you, and thank you for choosing Viper Drain Cleaning. Don’t forget you have a 30 day warranty on all services performed if anything comes up feel free to reach out and I’ll come back at no charge to make sure you’re taken care of as a courtesy. -Chris"

Allison L.
Apr 2022
5.0
Yes, I recommend this pro
Chris was very professional and pleasant. He called ahead to get more information about the sink location and the issue I was having so that he could be most prepared when he arrived. I was quoted pricing ahead of time and it was spot on with the price when the job was finished. My kitchen sink is draining with no issues since! I would definitely use Viper Drain Cleaning for future drain issues in my home.
Response from Viper Drain Cleaning LLC
"Thank you for using Viper Drain Cleaning! Your business is appreciated and what a wonderful family you have too! Great meeting you all, til next time."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Viper Drain Cleaning LLC is currently rated 4.2 overall out of 5.

Viper Drain Cleaning LLC accepts the following forms of payment: CreditCard

Yes, Viper Drain Cleaning LLC offers free project estimates.

No, Viper Drain Cleaning LLC does not offer eco-friendly accreditations.

No, Viper Drain Cleaning LLC does not offer emergency services.

No, Viper Drain Cleaning LLC does not offer warranties.