Virginia Plumbing Systems

They are easy to contact and they did exactly what they said that they would do.

Superb job. The workmanship was just outstanding. Excellent poeple.

They were efficient and prompt.

They called right back, came out, gave me a price, did the job, and notified me about some other issues I may have. Weren't pushy at all. Courteous, polite, and I recommended them to others as well. I've used other plumbers and these guys are awesome.

Did a great job. <br />

We have a long history with VPS, so Robert was a natural to do this job for us. The work involved several visits over the course of a month or more in coordination with the general contractor who was doing the renovation work and electricians. The work was done to a very high quality standard, as Robert knows his business well and has very high standards. He's also very friendly and a great communicator - when you can reach him. The difficulty in working with VPS is that they are so busy that telephone calls, texts and emails often don't get returned for days, and there were several occasions when VPS didn't show up when they were scheduled to, with no advance notice. This was incredibly frustrating to us and to the general and subs who have to stop work or redirect their efforts when their daily plan, which depended on plumbing work having been done beforehand, was disrupted - often for days at a time. We have been willing so far to chalk this issue up to natural growth pains of a small business, but the frustration level was such that it's not certain we will use VPS again; certainly not without a clear understanding ahead of time as to our expectations regarding communication and scheduling. VPS is best when not needed urgently and for one-visit projects. <br />

After another contractor messed up our home, we got VPS to quote out the cost to finish the work. We initially thought the price was too high, but after getting some other quotes, VPS came in under everyone else. Long story short, they came and got it all finished in a day, and we've had no problems since. Another thing I liked was they were able to move a pipe over for us, because we had second thoughts on the best place to put it. Great company to work with overall. <br />