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Volant Custom Builders/vcb decks
Acoustic Ceiling Tiles - Install, Deck or Porch - Build or Replace, Major Home Repairs (General Contractor),
About us
Here at Volant Custom Builders, we sustain our business on quality and integrity. We are experts in building Decks and Porches and want to provide you with an exceptional outdoor living space. With over 25 years of experience we are committed to quality from the beginning to the end of your project. From simple to spectacular we put elite craftsmanship into every project. Thank you for taking the time to consider us for your next project. Call or text us directly at (724) 888-6533. We are open Monday through Friday 9-5 and weekends by appointment only.
Business highlights
36 years of experience
Services we offer
Build Decks & Porches, Exterior Living Spaces
Amenities
Free Estimates
Yes
Reviews
4.311 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 18% |
Showing 1-11 of 11 reviews
Michelle H.
Jun 2023
Bradley Miller / Volant Custom Builders filed for bankruptcy 5/26/2023, notifying his customers via email without any warning while in the middle of projects. He abandoned numerous customers leaving them with unfinished projects. He did not have our project properly inspected. He lied to us and never purchased our materials while requesting additional payment. He subcontracted out all work and after three months, we still barely had any work completed. It now appears he has opened a new business, VCB Decks, while the customers of his bankrupt business are completely abandoned and left to find new contractors to complete the project.
Response from Volant Custom Builders/vcb decks
"Vcb decks was part of Volant Custom Builders, LLC and not a new business. As Volant Custom Builders, LLC has filed chapter 7 it no longer can operate under either name. As the founder of Volant Custom Builders, LLC. I have been working with subcontractors and previous clients to assist in connecting them so their projects get done and will continue to do so. I am doing this as an individual that cares a lot about the situation not as a business. To do this the client has to be willing to communicate. I have not avoided or failed to communicate with one of Volant Custom Builders, LLC. clients that have reached out and will continue to communicate and help in any way that I can."
Frank L.
Jan 2023
Deck turned out great!
Laura P.
Aug 2022
Brad Miller did not complete our project as contracted. He over promises and under delivers. His crew consists of unqualified subcontractors that do not show up as they are scheduled and their craftsmanship is poor. We had to hire another contractor to finish our project.
Response from Volant Custom Builders/vcb decks
"This client is correct. We got way behind schedule and had serious manpower issues in 2021 and early 2022. Her job did not go as planned. I would however challenge the rating for price and quality as our final product looked great and the job was substantially discounted due to the significant delays. The work that had to be finished by someone else was a substantial change order to a fireplace and pizza oven which were beyond our scope. Because the project did not go well we paid a significant amount towards the additional work which I am quite certain most builders in the same situation would not have done. Since this project we have cut back our workforce to only the most talented carpenters and reduced our work load to focus on one client at a time."
Ciprian E.
Mar 2021
Brad and his crew at Volant Custom Builders are absolutely amazing! Brad is very knowledgeable, professional and a real pleasure to deal with. His quote was significantly lower than what I got from another very active deck building company in the area. He stayed on top of communicating with me about the schedule (weather is always a factor in his line of work, so adjustments had to be made). His crew of Amish built our great deck in about 3 days: these guys are very skilled, hard-working and considerate. Any questions or observations where promptly answered and addressed. I would enthusiastically recommend Brad and his company.
Cindy M.
Nov 2020
Brad was the best contractor we have ever worked with. We have renovated every aspect of our home inside and out including converting a garage into a fully renovated basement and 1000 sq ft addition. He understood our vision and helped it come to fruition. He continually went above and beyond as exemplified by accompanying us to a zoning hearing and rebuilding an attached retaining wall because the color just did not turn out the way I thought it would. He continually allowed me to edit facets of the project as they unfolded to achieve a more appealing end result. At one point, I had resigned myself that a particular product was the best we could do based on product availability. The next thing I knew he was calling me from a different store with additional sample pictures to review. He had found exactly what I was looking for. He said "I could tell you just weren't 100% satisfied". I truly believe that our satisfaction was his number one goal. His crews were professional and very talented. The price was competitive. It was truly his level of professionalism that drew us to him in the first place.
Christie L.
Mar 2020
I would highly recommend Volant Custom Builders. It was refreshing to have a contractor communicate during the process with updates and whether or not work would be done each day. Very happy with my deck. Great deck for a great price.
Donald W.
Jun 2019
Excellent my wife and I are very happy nice work
Tadd M.
Jun 2019
It went better than expected. They were very punctual and knowledgeable. The job went smoothly and was finished on time. Very impressed with the craftsmanship!
James S.
Jun 2019
Very good work. Done on time and very good quality.
Andrew M.
Apr 2019
It was outstanding. They did a great job. Very propmt and they shown up.
Gina F.
Apr 2019
It did wonderful. They were prompt and efficient.
Licensing
State Contractor License Requirements
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FAQ
Volant Custom Builders/vcb decks is currently rated 4.3 overall out of 5.
Yes, Volant Custom Builders/vcb decks offers free project estimates.
No, Volant Custom Builders/vcb decks does not offer eco-friendly accreditations.
No, Volant Custom Builders/vcb decks does not offer emergency services.
No, Volant Custom Builders/vcb decks does not offer warranties.