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WarrenCo Construction & Paving
Concrete Driveways & Floors Installation, Concrete Flatwork - Repair & Resurface, Poured Concrete Wall - Install,
About us
Asphalt Paving & Concrete Services, including Driveways, Parking Lots, Patios, Porches, Walking Trails, Sidewalks, Garage Floors, Slabs & Aprons. Residential, Commercial, & Civil. Family Owned & Operated.
Business highlights
11 years of experience
Services we offer
& Civil. Family Owned & Operated., Asphalt Paving & Concrete Services, Commercial, Garage Floors, Parking Lots, Patios, Porches, Sidewalks, Slabs & Aprons. Residential, Walking Trails, including Driveways
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.433 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 48% | ||
| 3% | ||
| 12% | ||
| 9% | ||
| 27% |
Showing 1-25 of 33 reviews
Mike M.
Feb 2021
Took down payment money, lied, didn’t show up, no response. I’ll start there and abbreviate a long painful story. On 10/02/2020 we paid our down payment for concrete work. After multiple no shows, no response, or extremely delayed response, to phone calls and emails, missed time from work to meet them only to have them not show up, and many other examples, I requested a refund. I got no response of course. My wife and I have called over 30x per day on multiple occasions, sent emails, and received no response whatsoever over the past 4+ months. Obviously there’s no intent to do the work and my experience seems to align with others in that we were scammed out of our hard earned money. Hopefully these guys get a good dose of karma.
Tobin W.
Dec 2020
First, zero communication the first 35 days after submitting deposit. Second, project manager was a NO SHOW for meeting with city inspector responsible for approving the work a few hours before the job was to begin. Project manager told us he was pulling permits with city. We contacted city after Warren claimed it was done and city never heard of him or Warren. Permit Fee is in our contract and this money has yet to be refunded. Had the city not worked with us so closely the past several months they would have shut down the work. Third, project manager and Warren offices never responded to multiple emails and phone calls with extremely basic requests for scheduling updates and contract questions. Fourth, no follow up upon completion of project. No instruction on concrete care and curing process. Finally, they cashed our check almost immediately yet still send random emails asking for payment marking the first time we've heard from them since the project was to begin. They don't even know we paid. Repeat, they don't even know they cashed our check. We have documentation to back up every claim and if anything have held back the totality of this bad experience. The only aspect of this job that went well was the crew, who are not Warren employees.
Nedra E.
Dec 2020
DO NOT USE THIS COMPANY! Contract signed, deposit paid, utilities marked, promises made to begin work, to date, no work has been done, no one responds to phone calls or emails. David Bernas, estimator, has not followed through on commitments he made. Going to begin process to get deposit ($3213.74) back. Really disappointed with Angie’s List that unless we upgrade our membership, they will not become involved even though they have posted a notice on the contractor page as of 11/2/2020.
Cindy H.
Oct 2020
Terrible. The job was supposed to take 2 days. It took 15. And the patio started falling apart within the first year. No one will return emails or phone calls. Worst customer service experience ever.
Paris B.
Oct 2020
Paid WarrenCo Construction & Paving $5,500.00 deposit to get scheduled for work to be preformed. I was told my work was scheduled for Sept 28, 2020 . I have tried to call & Email this company for two weeks about my project with no results. This company will not return my calls or Emails , at this time I am asking for the return of my deposit due to this company failure to contact me. P. Bandy
Arthur S.
Sep 2020
Excellent from start to finish. I found the price to be reasonable and the work was done soon after contract signed. The crews were very hard working and extremely conscientious. They did an excellent job of not damaging the plants and bushes near the work area. I am very happy with results and it actually looks better than I expected. My primary contact David was very professional during our original meeting until the end of the project responding to my questions, concerns, etc. throughout the process.
Erik M.
Aug 2020
If you use WarrenCo, watch them like a hawk, plan on time supervising every step, and research how job should be done if you do not already know. Where do I start... Got a call late one evening (9pm) after a month saying they would be delivering concrete the next morning. We had to postpone them as we couldn't be there on such short notice and they had not done any prep work. After reschedule, the sub-crew began prep work and first only put down one layer of stone that didn't even cover up all the dirt under it. They did not dig out area for new patio or lay 2-4" of substrate per contract. Had to raise issues with main office to have them remove the bit of stone they put down, dig out area and re-do it properly with 2" of substrate. Our contract also called for rebar; however, the crew did not know what to do with it. The concrete came the morning they simply threw rebar on the ground; and, I had already run out of steam trying micro-manage the crew on previous days using google translate to speak to them. They did not tie rebar together or elevate it off the ground like they were supposed to, and I let that battle go. We could not get a hold of the project manager when we had questions or issues via phone, text, or voice messages. We saw the "manager" once when he gave us a bid, again on first day with sub-crew, and once after we complained to the front office we were not happy with subs prep work. Manager "claimed" he stopped by to take measurements and check subs work, but he didn't ring our door bell and we didn't see him on any of our cameras. One positive is the crew did finish off the top of the concrete nicely with the brushed finish per the contract and we did not have to fight them to add split lines. Work is complete and we have a patio, but it was exhausting. They were the middle priced bid out of the bunch we had, but we saw they a lot of recommendations on facebag. We probably should've picked an A list company here. Hope this review helps someone on their next concrete job...
Tina D.
Aug 2020
RUN AWAY !!! TERRIBLE AESTHETIC & CUSTOMER SERVICE! We had them pour a sidewalk and a third driveway extension. They were terrible with communication and I had to call the office several times to get an answer... believe me they do not like when women call them, because they kept calling my husband instead of me because they didn't like the questions I would ask them. Hired to match a driveway, during install I told the crew several times that it was not matching and the lines were not straight! I was told "We Fix". The project manager Bryce told us it would match the drive and admits that it DOES NOT.. however in their words... AESTHETICS doesn't matter! So I guess as long as it is strong enough to drive/walk/ or sit on... it doesn't matter what it looks like! I also got them over $6,000 in jobs as well, however they want to treat their customers terribly! After reading through the contract they say you must go to their arbitrator and then split the fees with them... honestly didn't expect to the that because of the work they show on FB... DON"T BELIEVE IT! Believe these negative reviews because since our drive was poured I have read and heard nothing but terrible things about them!
Katie R.
May 2020
Warren Co did a great job and were extremely fast and responsive about getting our project done. They made sure we were satisfied with the final product before taking the final payment.
Neveah W.
Nov 2019
I got 2 estimates to replace an uneven narrow L shaped residential sidewalk with a 60 inch wide curved sidewalk and to install a 35 inch aggregate border on each side of my driveway. Brice Napier at WarrenCo seemed more knowledgeable and eager to implement my special requests, so I went with them. The contract mirrored our verbal agreement exactly, Brice was always on it, and the work was flawless. (I have had many concrete projects done in my life.) I asked them to do it in colder weather, and they applied curing blankets to accommodate me.
L H.
Jul 2019
The estimate process went smoothly, coming in much below another estimate. Found out later that this company did not measure properly and ended up giving us more for our money than they should have. This worked in our favor but suggests a lack of professionalism. The construction was postpone eight times because of weather and backing up of other jobs, which was understandable. What wasn't understandable was that we had to track them down all the time to find out when they might be coming out, communication was extremely poor with the project manager, between the project manager and the receptionist, etc. etc. We had to go to a lot of trouble to move landscaping etc so knowing when the start was was important to us. This showed a lack of professionalism. The quality of the product was good, some defects here and there we can live with, but when they finished their work they left trash everywhere and did not rope off the driveway to prevent anyone from driving on to it. The owner had to be called and had to fix that.
Joseph R.
Oct 2018
Do not hire, completely agree with 9/15/2018 assessment and I expect WARRENCO to say I was a bad customer as well. In essence our verbal agreement with the rep from WARRENCO on what we wanted done did not translate to the contract. WARRENCO kept saying it was not in the contract. They used terms that were industry specific like "we don't backhaul", which means that it is not a turnkey project (the dirt remained unfinished around the driveway). My expectation is that the contract says "finished" that finishing the area around the driveway was is part of the job. The salerep that we talked with only showed up on site until the "trade partner" aka subcontractor was briefed on the project and the company had no personal follow thru with us on how it was going or a site check. Other things that were said and not in the contract was the start date, the method of a laying of a drain pipe under the concrete, and that the project would only take 1 day (took at least 4). I was willing to work with WARRENCO (and even pay more money to get what I wanted) on it until Jason called me, threatened to sue me and ruin my credit if I did not pay in 24hrs (which was less than 48hrs since the project completed). When I tried to explain anything to him he continued to swear at me and threatened my credit and a lawsuit. He specifically said he did not want to hear what I had to say. Things that were said by the sale rep were not represented in the contract so it continued to be my fault. I might be a picky customer when I pay $14K for something, but no one deserves to be threatened with a lawsuit or not heard when they have an issue. I would not be writing this and in fact they would have gotten more money if they would have talked with me. I was willing to professional communicate with them, but they did not care. I paid the bill (to keep out of court) but their respect for their customers is poor.
Response from WarrenCo Construction & Paving
"Unfortunately, the homeowner's recounting of the events is both misleading and inaccurate. WarrenCo abided by the terms and scope of work as agreed upon in the contract. This situation is a perfect example of why contracts are utilized in the first place. The homeowner did not like the fact that WarrenCo, in accordance to the terms of the contract, expected payment upon the completion of his project. When payment was requested he refused to remit for the balance owed. After the homeowner's conversation with our Project Manager failed to amicably resolve the situation, Joshua Warren, the owner of WarrenCo contacted the homeowner regarding his concerns. When the homeowner continued to refuse to pay and the conversation entered a stalemate, the homeowner was informed that WarrenCo would take the necessary measures to protect its right to collect as allowed under statute. While unfortunate and a step that WarrenCo avoids if at all possible, this is sometimes a necessary part of doing business. Further, the homeowner's comments regarding his expectations and the use of industry-specific terms is incorrect. WarrenCo will backfill with the spoils left over from the job. However, WarrenCo specifically calls out in our contract that we do not backfill with pulverized topsoil, etc. but that this is an add-on option available. The homeowner did not elect this as part of his package. Furthermore, the comment regarding finish simply has nothing to do with backfill but rather the type of finish applied to his concrete which was, in this instance, a broom finish. While we regret his unhappiness, the homeowner has a beautiful project that WarrenCo is proud to have installed with the same workmanship and quality that our customers have come to know and expect."
Jim H.
Sep 2018
Warrenco resurfaced my driveway, and I now have a serious drainage problem due to water running from the downspouts and driveway and then pooling on the driveway and in the garage. This was not the case before the resurface job. This water will eventually damage my house and garage doors and will allow water to enter my garage, so I have to have it corrected, even if it means replacing a portion of the new driveway. I’ve been trying to get Warrenco to accept responsibility since the job was completed in June, but the only solution they gave me was to spend $4862.00 more (more than the original resurface job) to add drains . A big mistake was how Warrenco sloped a portion of the drive toward the garage, but the bigger mistake was Warrenco not suggesting a drainage solution before incorrectly resurfacing the driveway. I discussed my concerns about the flow of water from the garage with Warrenco (Jeremy) during the estimate, and again with the project supervisor (Corey) the morning of the resurfacing when I said drainage from the downspouts across the driveway was my “major concern”. To reassure me, the project supervisor even told me what they were going to do to make sure the slope was ok. The estimator, the supervisor and the foreman never told me there would be a problem until I complained after the job was complete. After a visit from another project manager (Marques) who investigated my complaint, I received an email from him saying “A major flaw in drainage was identified from the site visit”. This site visit was performed after the job was done! These guys are supposed to be experts, why wasn’t I told about the “major flaw in drainage” before the work was started. I now believe I was told anything to get me to sign the contract and let the work progress. Warrenco claims they follow the Builder’s Standard but they don’t since I believe the work they did on my driveway violates Section 21 on Blacktop Driveways. I have a video which shows this. They also didn’t follow the industry fall and tilt recommendation of ¼ inch per foot on the area near the garage. I will never use Warrenco again and I don’t understand why anyone would hire them to resurface a driveway since they admit they don’t warrant drainage. I wouldn’t believe anything they tell you verbally and would have everything written in the contract, even if you believe its simple common sense items. I talked to other contractors who told me the job was not correct and one asphalt contractor told me he tells his employees the main thing they do is move water. I wish Warrenco felt this way.
Mark M.
Sep 2018
These guys are as dishonest as the day is long. They did shoddy work, tore up my neighbor’s yard that I explicitly instructed them not to do, and when I called them on their lousy quality, I was being unreasonable. No matter what they say about me, (and they will), the photos do NOT lie. the edges are horrible, nothing matches, the joints are not aligned properly, it's full of pinholes, and its YELLOW! When I did post the photos on social media, they sent out an army of cronies to try and disparage my character, spreading lies, and half-truths. Nobody ever came out to even look at the crappy work in person, not one. First, it was “We have seen the pictures, and we don’t want to put out work like that, we are going to take care of this” Great! they were going to fix it. Then they said they couldn’t fix it, and asked if we would be willing to take it for a lesser amount, we agreed, and the next morning, they said there was nothing wrong with it, and demanded payment in full. These people are so dishonest it's insane. They are terrible business people, and horrible human beings to begin with. stay far far away.
Response from WarrenCo Construction & Paving
"Unfortunately, the homeowner's recounting of the events is one-sided and lacking in both merit and facts. WarrenCo was hired by the homeowner to install an outdoor living space that included a concrete patio and a fireplace. When the homeowner expressed their unhappiness with the fireplace, WarrenCo offered to make cosmetic adjustments in accordance to the homeowner's desires. The homeowner continued to voice their displeasure so WarrenCo offered to provide a discount on the balance remaining or as a last resort to simply come out and remove the fireplace and refund the deposit that had been paid. The homeowner felt that WarrenCo should allow them to keep the fireplace and not owe any additional money for the work performed. With such an unreasonable offer and the unlikeliness of meeting the ever-changing expectations of the homeowner, arrangements were made to remove the fireplace and refund the deposit. The details that the homeowner failed to mention in their recounting of events, were that they made documented threats of violence against our crews, multiple profanity-laced phone calls, and even showed up at WarrenCo's office causing a scene that required the police to be called and the homeowner being trespassed from our property. While the end result of this experience was less than desirable, WarrenCo believes that we did our best to make the homeowner happy and provide the same level and quality of service that our thousands of satisfied customers have come to know [Member Information Removed] by."
Alicia R.
Jul 2018
I was contacted quickly after inquiry. Salesman came out, and closed pretty **** ** me. I should have taken more time to make decision. However, it can be really difficult to get work scheduled promptly, and it sounded like they could do the job in near future, so I agreed to give the job to Warren. Large crew, tear out went pretty quickly. Next, they poured patio, and did a nice job. We are happy with that part of job. The adjoining sidewalk looked great, til one of the workers stepped on an edge, and broke off a piece of concrete. Took picture, sent to salesman, said he would look at...never heard from him, again. Ruined one flower bed, which was kind of unavoidable, but hiding big hunks of concrete in that bed, and all along walk, wasn’t. (Found that mess after we paid in full.) Front walk done by different crew, and not as professionally done. A little crooked, and lengths of segments a little off. Workers didn't let me know they were finished and leaving. Our dog had steered clear of work when crew there. When they left, dog walked over wet concrete. Not the worker’s fault, but wish they'd told me they were going. Got a thank you letter—annoying, because never followed up on damaged walk.
George G.
Jul 2018
Job was for removal of current 8'x10' concrete patio to be replaced by 288 square feet patio. Originally signed contract and paid 1/2 on 6/1/2018. Project Manager (PM) Chris called Wednesday before father's day wanted to do job on that coming Friday before father's day. Since I hadn't yet heard from him I had already scheduled a family event for Father's day so was not able to allow job to be done that weekend. After that I had difficulty getting the job rescheduled. I had to take it on myself to initiate several follow up calls, text, and emails to get job rescheduled. On 7/5 I left message for PM advising that underground utilities would have to be remarked because it had been a month since originally marked. The PM called me on 7/6 to advise he would have utilities remarked the following week and schedule job once remarked. I then had to contact PM again on 7/11 to ask for job date. Sub-contractors arrived on 7/13. It was family of 4 men all except for one didn't speak much English but they were all very pleasant. The person that spoke English and I discussed elevation and grading issues. Apparently, unknown to me, he had received permission from my wife to drive a bobcat equipped with tank like movement across the lawn. As I explained to Warrenco, we had already waited a long time to get the job done so did the contractor really expect my wife to say no? The contractors did not bother to lay down anything to protect my lawn, like plywood for example, so consequently the bobcat tore up the grass so bad the estimates to repair the lawn were between $660 and $800. I made several attempts to get Warrenco Construction to help pay for the repairs including asking Angie's List to get involved. At Warrenco Construction's request the estimates along with photos of the damage were provided to them. Warrenco Construction has flat refused to make any restitution.
Vikki M.
Jun 2018
Overall the construction went well. I was not pleased that they didn't put plywood down to run many trips of wheel barreled concrete across and the workers dumped their hardened concrete wheel barrels at the edge of the ditch on the rear of my property.
John O.
Jun 2018
Efficient & thorough work crew
JOHN G.
Apr 2018
The crew was very professional and did a great job from start to finish. Clean-up was also done well. The project manager, Marques was also responsive and was very good at follow-through. Based on our experience, we would highly recommend them and would not hesitate to use them in the future.
Gordon H.
Mar 2018
This went so much smoother than I had expected. The initial meeting with Jeremy and his assistant was very quick and relaxed yet done in a professional manner. Two weeks later, I had a new concrete patio and I was very pleased with the crew and the quality of work they performed and at a very competitive price.
Alan F.
Feb 2018
We contacted WarrenCo for a quote and their project manager Alex came out. Alex was very responsive and provided great communication. The quote was provided quickly and Alex walked us through the details. We asked several questions and Alex was so helpful and patient to provide additional explanation where we asked. The crew arrived timely, and did excellent prep work. The paving work was done in one day and looks fantastic. We’ve had many compliments on our new driveway. We’re glad to recommend WarrenCo.
Kim B.
Oct 2017
Jim and Emanuel and his Team did an awesome job! I was waiting for the work to be completed so I could put our home up for sale and mother nature was not cooperating... but that didn't stop Emanuel as his team. They took advantage of a break in the weather and gave up a Saturday to get the demolition completed. After a few more days of rain, the Team had the job completed by the following Wednesday. The weather was cold and gloomy, but Emanuel and his Team was friendly and sunny; they did a fantastic job and I could not be happier! Thank You Jim, Emanuel and Warren Co!!
ALAN D.
Oct 2017
Went very well. They did a really good job and looks great. When they started the job, they stayed with it until finished. Removed old porch and sidewalk, did the framing for the new concrete on the first day. Poured the concrete and finished the project the next morning.
Lisa G.
Aug 2017
The referenced dispute has been amicably resolved to the mutual satisfaction of all parties.
Response from WarrenCo Construction & Paving
"Unfortunately, Ms. [Member Name Removed] has completely misrepresented the majority of facts surrounding her project. While it is true that the install timeline admittedly took longer than expected by either party, this is a direct result of the record levels of precipitation for the months of June and July that was experienced throughout the entirety of Central Indiana. WarrenCo simply does not have any control over the weather and stayed in constant communication with Ms. [Member Name Removed] regarding the unforeseen delays. Upon completion of the project, Ms. [Member Name Removed] expressed her displeasure with portions of the job. After meeting with Ms. [Member Name Removed] and as a good faith gesture, a mutual agreement was struck to remove and replace the sidewalk portion of the project only. This was done as agreed upon, with Ms. [Member Name Removed] expressing her happiness with the end product. However, Ms. [Member Name Removed] then began to make further demands that the rest of the project be torn out and replaced. This stood in direct contradiction to the previously made agreement as WarrenCo had already lived up to our portion of the arrangement. Accordingly, WarrenCo refused and asked that Ms. [Member Name Removed] remit final payment for her project. Ms. [Member Name Removed] refused to uphold her end of the agreement. Furthermore, Ms. [Member Name Removed] then took the highly inappropriate steps of contacting her credit card company and having them revoke her deposit that she had previously paid. Ms. [Member Name Removed] states in her review that her credit card company attempted to contact WarrenCo but a return phone call was never received. WarrenCo has reviewed our call logs and voicemails and can find no record of any attempt by Visa to contact us. Therefore, we consider the chargeback for Ms. [Member Name Removed]'s deposit to be fraudulent. Ms. [Member Name Removed] states that equipment was left overnight on her property. This is common in most multi-day projects that involve construction equipment. Ms. [Member Name Removed] claims that the bucket was left in a raised position, filled with rainwater, and came crashing down onto her driveway which resulted in a crack is beyond absurd. The crack that she is referring to was pre-existing to WarrenCo's work ever commencing. Furthermore, the crack showed clearly visible signs of having weathered. This further refutes Ms. [Member Name Removed]'s claim that crack was new. Additionally, any experienced individual who is familiar with hydraulics will be able to attest to the fact that even if the hypothetical falling of the bucket did occur, it would have been a gradual lowering rather than the forceful "crashing" as alleged. In any event, there would have been a sudden loss of hydraulic pressure that would have been evident by hydraulic fluid leaking everywhere. Ms. [Member Name Removed] now stands in breach of contract, has revoked her deposit, refuses to remit payment for the services rendered and is further making preposterous demands that WarrenCo pay her $6,000 for alleged damages. While regrettable, it is at this point that WarrenCo has no choice but to exercise every right to recovery as afforded to us under Indiana statute. Including, but not limited to, placing a lien on Ms. [Member Name Removed]'s property and through litigation to recover the money owed for services rendered and for attorney and court fees. WarrenCo wishes to amicably resolve this matter but is simply unable to stand for the wrongs that have been suffered as the result of Ms. [Member Name Removed]'s ever-increasing demands."
Luke R.
Jun 2017
The crew came in and started early and worked late due to some unforeseen circumstances. But, they adapted well and really saved the day.
Licensing
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FAQ
WarrenCo Construction & Paving is currently rated 3.4 overall out of 5.
WarrenCo Construction & Paving accepts the following forms of payment: CreditCard
Yes, WarrenCo Construction & Paving offers free project estimates.
No, WarrenCo Construction & Paving does not offer eco-friendly accreditations.
No, WarrenCo Construction & Paving does not offer emergency services.
No, WarrenCo Construction & Paving does not offer warranties.