Watchman Waterproofing

Co-owners David Kingsley and Timothy O'Brien were unwilling to accept responsibility for property damage caused because David inaccurately assessed our job. Be aware, David is no longer involved in job assessments/estimates due to his repeated negligence. Simply explained, during installation of a peripheral drainage system David and his team manipulated a well cap that they were unqualified to perform work on. Following an unusually warm winter, ground water began bubbling from the damaged well cap, necessitating > $6000 in repairs. We accepted the opportunity to participate in FairClaims Arbitration. Watchman Waterproofing ignored attempts by HomeAdvisor to help resolve this issue. Here is the final e-mail forwarded to me by HomeAdvisor: "The Customer Solutions team at HomeAdvisor serves as a facilitator between our service professionals and homeowners, and we never want to leave you without resources to move your complaint towards resolution. HomeAdvisor has reached out to this professional on your behalf to help facilitate a resolution for the issue and informed them of your complaint and requested resolution. Due to lack of cooperation, Watchman Waterproofing has been removed from the HomeAdvisor network- they can no longer accept jobs or make money from using our products. We have also posted a record of your experience on the company’s profile in the HomeAdvisor system. This professional will be unable to rejoin HomeAdvisor without providing a satisfactory outcome to your complaint. Also, to make other homeowners aware of your experience, we recommend you file a review of this company on our sister platform, Angie’s List."

I can't say enough about Watchman Waterproofing and the owner Dave. I got a few estimates for a drain because of water coming into my basement and decided to go with this company based on speaking with the owner Dave (Great Personality) and a fair price. He was very through walking me through each step of the process and didn't try to sell me something I didn't need. I needed to have the work done as soon as possible as I'm in the process of moving and with all the rain we've had and the rest of the week was not looking good with more rain to follow. He told me they were extremely busy and wouldn't be able to squeeze me in for a couple of weeks.The other company could start in a few days and their price matched Watchman by a hundred dollars. The next morning I get a call from Dave and he told me they had a cancellation and could start the work the immediatley I was thrilled! The crew showed up and they were very professional from start to finish. Great Company and fantastic owner!!! Thanks Dave :)

Dave was extremely helpful and super nice (and patient). We had some delays in our overall project and he continue to connect with me via phone and check in. The work in the basement was done quickly and neatly. I am so impressed with the Watchman team from Doreen in the office, Dave and the person who did the installation. You will not be disappointed with Watchman!!!

unknown

I called early in the morning and I mean early and they came out within a couple of hours. I would recommend them to my family and friends and I don't take that lightly. This company is the real deal they do what they promise for a fair price.

unknown

It was a very positive experience.  Dave responded to my inquiry within 2 minutes and came on a Sunday, within 4 hours of the phone call.  The situation was very much under control the whole time, as Dave brought with him everything that the project required, including a replacement pump.  He was professional and efficient, and the work space was clean after the installation was complete.  I would recommend Dave and will likely call on him again for future projects of this type. <br /> <br />

The  service we received was prompt and excellent. <br />

David was the salesman, worker and finish man. He did an expetional job. He was courteous, prompt, efficient and responsible.

After a thorough analysis of our home’s water problems, Watchman Waterproofing fixed all of our problems with extremely professional, on-time service.