Water Out Pros

I was very upset when I received the bill for this company.  I felt that the charges were overly inflated and merely an attempt to get money from our insurance.  Their first question when they arrived was how much coverage we had.  That made me a bit suspicious.  The hours for which they billed were more than they actually did.  In addition, they claimed to have sanitized the whole area, but there were items (against the walls) that weren't moved and there were items piled in the middle of the floor.  With the number of different, small items in that pile there was no way they could have done what they claimed.  I am only sorry that I didn't keep a more accurate photographic account of what happened.  I do have pictures, but some that I took didn't turn out. <br />

Water Out was referred to me by a reputable plumber on Craig's List.  I sought a water mitigator after discovering that a faulty spigot and connections caused significant water damage to our newly refinished basement.  Ken arrived the same day I called him.  He used a measuring tool to identify water in soffit, behind walls and under floorboards.  He set up a large dehumidifier and fans - then returned a day later with Mike to move furniture, remove drywall and lift floorboards.  4 days of drying was necessary. <br /> The Water Out team was prompt, professional, and helped turn our "disaster" into a manageable repair. <br /> I highly recommend their services. <br />

My house was being romodeled, and the work in my ktchen and bathroom wasn"t completely finished. It's cold in Minnesota and i guess pipes can freeze and burst. Well it did in my house, my entire first floor was flooded. I was alone with my kids, my husband was out of town, I had no idea what to do. I called a friend they said I had to call a plumber. Well not a single plumber I called could make it till next morning. no way was that goping to work with a pipe broken and water going everywhere. I went online and found these guys, I am so glad I did too. They had a plumber on its way, he fixed the break, and Water Out Pros were there shortly after the plumber was. They evaluated the problem, tested thngs, and told me what happened, what was effected and what needed to be done to dry it and prevent any other problems. let me tell yah these guys had an estimate and a plan in place before I could panick any further than I already was. They took out the damage in my house, saved what they could right off the bat, and started the drying process. They tested all the walls in the area of the break which was my entire lower level of my house. They cleaned it all up, dried my house and helped with all the forms, and insurance. I called a few other companys before these guys and to my extreme dissapointment the other companies wouldnt even come out until they knew how much they were going to make on the job. One company quoted me and he didnt even come out. The guys at Water Out Pro estimated lower and they were honest. After the initial night, and every drying day to come these guys continually tested, and checked on the equipment. My husband was pleased with the services and reports they gave us. I couldn't have asked for any thing better. They exceeded my expectations and took care of us, the right way the first time. <br />