Waters Custom Exteriors

We would highly recommend Waters Custom Exteriors for roofing, siding, and guttering as they are top notch Professionals!!! From the initial phone call to get an estimate on a new roof, Travis was very helpful. After arriving at our house to look at the roof and give us a replacement estimate Travis said we should contact our insurance company and have an adjuster come to the property to see the shingles, siding, and guttering that had been damaged from a previous hail storm. We scheduled with the adjuster and Travis came out on the arranged day and went on the roof with the adjuster and pointed out the damage that he had seen. Waters Custom Exteriors is definitely the company everyone needs when working with an insurance company. They knew exactly what was needed to move the claim forward and from that point forward until completion of the job Waters Custom Exteriors handled everything with the insurance company. The crew that Waters had performing the work on the roof was eager to get started and arrived early on the scheduled day with a dump trailer to haul away the debris from the tear-off and they quickly got underway. All of the materials needed to complete the roof were being delivered mid-morning as the final removal of the old shingles was wrapping up. There were a few underlayment boards that were bad that got replaced before they started putting down the new roof. By later in the evening, the shingles had been all put down and the new roof looked amazing. The new shingles were the architectural type and a welcomed upgrade to the standard three tab shingle that was previously on the house. When finished, the crew walked the property and picked up any debris from the project and rolled a magnet through the yard numerous times to insure all nails on the ground were picked up and when the job was completed, it was almost as if they had never been there. After the roof job, the siding went just as smoothly with a different crew sent out by Waters Custom Exteriors. Just as before, they showed up early on the scheduled day and got straight to work. The tear-off went quickly and any repairs to the underlying structure were completed before beginning the residing. All necessary materials needed to finish the job were delivered the night before and neatly stacked out of the way in the drive. The siding job obviously took longer than the roof, and each day the crew was on-site they were busy and polite, although there was little interaction with them as they were dedicated to staying on task. They were very meticulous and took pride in the work they were performing and it shows in the finished product. Each day the old siding and debris removed from the house was loaded onto a truck and hauled away leaving nothing unsightly in the yard. Once all of the siding was complete and the site cleaned up, there was a period of time before the fascia and guttering could be installed. This was at no fault of Waters. The color we had chosen was out of stock and would not be available for a couple of weeks. Waters gave us the option to pick another color or wait it out. We waited. When the material arrived at the house, it was again neatly stacked out of the way in the drive and Waters Custom Exteriors came out and installed it promptly. The house looks amazing and we couldn’t be happier. Waters saved us a huge amount of money by being there for us and working with the insurance to cover the damage from the hail storm. We would not hesitate to use Waters Custom Exteriors for any future projects at our house and would highly recommend that you use them as well.

They did a great job! It was professionally done!

Very professional and friendly. Took the time to explain what all would be done and kept me updated every step of the way! I would not hesitate to hire them again!! I have gotten so many compliments on the work!

Oother than delays getting the work started, it went perfectly. We found that there was a hole in the ceiling after the roofing, it was fixed in a timely fashion to our satisfaction. Gutters were also installed . Both crews were respectful and efficient at their jobs. We are extremely happy with the quality if work.

The roof looks great, they even removed some unnecessary items from the roof at no charge. Very professional and easy to work with. Kept us informed with everything going on as well as working with the insurance company for any incidentals. New gutters were needed badly and make a big improvement on my house. Everything was great at first but job was never completed they never installed the gutters on my garage. now I can't get them to back out they've been paid already. They won't answer my call backs. I would not recommend.

Great and done very professionally

They was very thorough and the clean up was great , I would highly recommend them to anyone needing roofing or construction done .

Travis spend a great deal of time working with our insurance company to save us approximately $10,000 in repairs due to hail damage we weren’t aware we even had on our roof. Incredibly helpful, courteous, and easy to work with. I have been 100% pleased with this company!

Really great, from estimating to completion. Waters communication and work was excellent.

The work was done well and once they got started the work was done in a timely manner.

They were very professional and thorough. They explained the whole process and how to go about filing our claim.

The team worked quickly and efficiently. When told what we desired, they offered their expert insight on the best way to complete the task at hand.

Great! They walked us thru the process with our insurance company. Communicated well and did more than expected.

My experience with Waters Custome Exteriors was very satisfying !! They were kind and courteous every step of the process. They came right out and did the inspection , notified and started a claim on my behalf to my Homeowners Ins.for Hail Damage. Got me approved and put me on their work schedule within 2 weeks ! Did the complete job , tareoff applied new , cleanup , all in 1 day ! expert Quality and reasonable !! Amazing...

This guys are rare, they show up, they take pride in their work, excellent craftsmanship, went above and beyond. And genuinely nice people! Will use them in the future.

Very well. I was originally hesitant to try talking with insurance, but Waters Custom Exteriors was so hopeful with every aspect of this project from helping me talk with insurance to actually getting the work completed that it has been a pure pleasure. I will without a doubt be contacting them for any future roofing or gutter related projects.

Great! They were able to get done in one day. Very kind and professional. We will definitely hire again for outdoor fix ups!

Excellent work, great group of guys and price was much less than expected

I am probably one of the most skeptical, penny pinching, perfectionist people on the planet. I worked as a Quality control technician for 31 years for DOA. Waters Custon Exteriors met all my expectations i.e. cost, workmanship, quality of material, timeliness, & cleanliness. I was especially gratified by their patience & ability to keep me informed throughout the process. Thavis, & his family did an excellent job on both my chimney's & roof replacement. They were also very professional in adherence to the current coronavirus protocols. I am telling everyone I know about this company. And yes as you can tell I am extremely satisfied.

Waters custom exteriors was very professional and provided us with pictures as the work was being performed. The job site was cleaned each day. They took great care in protecting our home as all the decking was removed. They did extensive rafter sistering. We are very pleased with the Malarkey roofing materials.

excellent company to work with very kind and professional. would Hire them again to do work for us. very clean reasonable and worked with us everyday. They told us everything that was happening. Cleaned up the work area everyday and was so polite. Our roof on my home and garage looks amazing . They even fixed some broken rafters that had been that was since buying that house that got through the inspection somehow. they found and fixed spots and and laid such a pretty roof on our home.

Waters is a very professional company, that we will use again. We would highly recommend Waters

Waters impressed us from the initial meeting when they assessed our roof to the final product. They found our roof had sustained wind damage and they were present when our insurance adjuster arrived to answer any questions he might have. They found additional damage during the process, Waters worked the insurance, we dealt with insurance very little. They cleaned the area each day to the point our yard and driveway actually looked better than it did prior to the work being started. They also suggested upgrades that not only improved the quality of the roof, but will save us money on our home owners insurance. The final product was a beautiful roof. We will not hesitate to use them again or to recommend them.

They were very professional walked us through the process from beginning to end if we had questions they were quick to explain . Our new roof has changed the whole look of our home we couldn’t be happier with Waters Custom exteriors . I would give them 10 stars if I could the whole team were so kind, clean, respectful.

Very professional crew. They went above and beyond expectations and my roof looks GREAT!