We Clean It All Services

Very good <br />

unknown

How'd it go?  It didn't "go"!

I messaged the provider to schedule service and they told me they would come and do it on a date and I didn't need to be there.  I was there and no one showed.  Then I messaged them again and again they told me someone would come on a certain day, and again I didn't need to be there, but no one showed.  I then tried again to message them and no reply, then I messaged again and no reply.  tried their phone number and it just rang and rang, and I emailed the business email address on their website.  It seems that they took my money and ran.  I want my money back!

I am disappointed that the service didn't happen, and I haven't heard from them since December 28th.

See above <br />

unknown

I paid for the big deal. I sent three dates all of which were rejected. They gave me a date of 12-14-14, which was a Sunday. I ordered it on 11-21-14, they responded back on 11-21-14. I write to them on 11-23-14, 11-26-14 and asked for confirmation on 11-28-14. They confirmed on this date than nothing further. I email on 12-12-14, two days before to check status and nothing. Than today arrives and nothing. I called Alex's number on the Angie's Lust Big Deal receipt. It goes to voicemail. I leave a message. I call the number in the website, that states they work 6 days a week. Also voicemail and I leave a message. It's 9:52PM EST and no call backs or messages. So, I want my money back for the 30 day money back guarantee. I've also filed a dispute with PayPal. I will escalate it to a claim after they respond or fail to respond. This company is a joke. While waiting today, I read the horrible reviews from several days ago. I don't understand how this company gets such good reviews.

the solution he used was not strong enough so he said he would return the next week and redo them with a stronger solution.  we called him a day before to confirm the appointment but got his answer machine.  well he did not show up for the appointment so we called again and still his answer machine.  I emailed him and he said he was having problems with his phone and he would call us to set up another appointment.  as of today we have not heard from him. <br />

DO NOT HIRE THIS COMPANY----THEY ARE AWFUL.  Their failure to keep appointment, and their lack of response after they cancelled the appointment are excellent examples of really poor customer service.  Make sure to read this company's November and December 2014 reviews at the Angie's List site.  Clearly, this company should not be listed as reputable.  My correspondence with this company started out normally, but rapidly declined.  When they canceled, they stated they were canceling a WINDOW cleaning appointment even though I hired them for CARPET cleaning.  Below are our message exchanges through the Angie's List website where I attempt to schedule this carpet cleaning services for which I had already paid. <br /> Item Price Qty Total $79 Carpet Cleaning, Deodorizing, and Protection for 3 Rooms 79.00179.00 Order Number: 1643621 Ordered On: November 18, 2014 Item ID: 329730 <br /> Coupon Code:Carpet-1643621-1We Clean It All Services11/21/2014Hello  <br /> ME:  Scheduling Member suggested dates to schedule service:  Afternoon (PM) on 12/2/2014, Morning (AM) on 12/4/2014, Morning (AM) on 12/5/2014.  Note from XXXX XXXX Please contact me via cell at xxx-xxx-xxxx to confirm time of appointment. Thank you. <br /> THEM:  Our availability is Dec 6st <br /> Please let us know if that works for you  Thank you <br /> ME (11/21/2014) <br /> Hello, <br /> December 6th is a Saturday which does not work for us. If the above suggested dates of December 2, 4, or 5 don't work for you, how about December 8th (Monday)? <br /> Thanks.  <br /> ME (12/1/2014):  I am still awaiting a reply to a message I sent to you 11/21/14. I would like carpets cleaned soon. Please advise. Thank you. <br /> THEM (12/1/2014) <br /> Hello  we can offer Dec 9th and 10th please let us know which one works thank you <br /> ME (12/2/2014):  December 9th would be great. Thank you. What time? <br /> THEM (12/2/2014):  how's 10 am sounds? <br /> Thank you we looking forward to seeing you!!! <br /> ME (12/8/2014):  Confirming appointment for Tuesday December 9th at 10am. Thanks. <br /> Cell xxx-xxx-xxxx <br /> THEM (12/9/14):  Hello due to our lovely weather i will come do your windows on Thursday would that work?  Please call me anytime at 908 343 9920 <br /> ME (12/9/14):  I just left you a voice email at 908-343-9220 where you said to call anytime. I'm confused about your last message through the Angies List website when you say that you cannot clean my windows today because of the weather. It's NOT the windows that are suppose to be cleaned. It's three rooms of carpet that I contracted for, and I'm thinking the weather should not impact my appointment for today. Please call me soon to discuss. I would like to keep today as the carpet cleaning day. I'm a bit concerned because some of the reviews on Angies List which I should have read sooner, include unfavorable comments in regard to you keeping your appointments and customers' difficulty in contacting you. I hope I don't have this same experience. <br /> Thank you for your attention. <br /> Cell xxx-xxx-xxxx <br />  and Home xxx-xx-xxxx <br /> ME (12/10/14):  Still waiting for a call back. Please advise if you will be here on Thursday December 11th for the contracted three-room carpet cleaning. Thank you. <br /> Cell xxx-xxx-xxxx <br /> Home xxx-xx-xxxx <br /> ************************************************************************** <br /> On December 11, 2014, I called this company again at their given number of 908-343-9220 and got their voice mail.  To date, they have not performed the job (I pre-paid through Angie's List) and despite numerous attempts to contact them to reschedule, they have not returned my calls or messages.  I recommend you DO NOT HIRE THIS COMPANY.

<p>All cleaning was done as expected.  Great job!!</p> <br />

Alex came to my home for carpet cleaning, upholstery cleaning and some window cleaning. The carpet cleaning was an Angie's List Deal and was a great price. Alex did a great job of cleaning my family room which gets a lot of abuse from our multiple dogs. He did the entire upstairs too, and I was very happy with how many stains he was able to remove. But most importantly I was very happy he uses a dry cleaning method, not traditional steam cleaning.  Too much water left on carpets can be a breeding ground for mold and bacteria and so I always prefer a dry clean method so it was a very pleasant surprise to see him use this method. <br /> Alex also worked hard cleaning my sofa and loveseat. The fabric is not the easiest to clean due to the nap on the surface but he did a great job.    <br /> He also did a test window to show me an example of his window cleaning. It was sparkling clean when he was done. I have booked him to come back to do the whole house. <br /> I was very happy and found Alex to be pleasant and hard-working. His price are very reasonable too.

On 11/20/14 they messaged me back and said it would be 12/20/14 before they could get to me. I messaged them and asked for something sooner and have had no further response, so I am requesting a refund for this deal.

I bought the $199 pressure washing and gutter cleaning off of We Clean It Services. Alex, the owner rescheduled twice on me finally telling me he would be out at 9:00 AM on a Sunday morning. Well at approx !0:30 I got a call from him telling me a "crew" would be out in an hour or so, what happened to 9:00 AM ??? Well at 11:30 Alex himself showed up with no crew in sight and began to tell me the coupon wont apply to my house? He says its over 2500 sq feet where I know the house is less than that. He says thats the inside not the outside. Nowhere on the ad did it say that. I than asked how much extra and he also said that my house is not a two story home. HUH ???  My home is a two story Colonial but he said that technically a two story home is a ranch style house. Excuse me but a ranch is one story, my house has two levels. Being that Alex never came with a "crew" all he was looking for was an excuses to not do the job. Why else would he show up by himself and not with his "crew" I said fine just refund me the money and he said he cant and I'd have to take it up with Angie's List. I will be contacting them next to make sure I get a refund. <br /> <br /> I should have listened to the previous reviewer where Alex canceled on him repeatedly as well. <br />

Alex was able to work with us on a weekend which was more convenient for our schedules, he was on time and very friendly.  He did a fantastic job power washing our house and gutters, within minutes of putting on the solution the dirt and mildew were starting to come off.  We are very happy with his work and would use him again in the future for window washing and carpet cleaning. <br />

He arrived on time and did an excellent job. He was courteous and polite. He asked for feedback right away to make sure the job was done correctly.

Excellent.  Alex did a fantastic job.  He was very professional, showed expertise in his field and was a perfectionist.  On time and very respectful of my time.

Alex did an excellent job.  We had him power wash the house and clean the gutter.  He is very detailed and the price is very good.  He took his time to power wash the house and clean the gutter side out!  We appreciate his work!

The carpets turned out very nicely except  for the one stairway which had been cleaned a year ago by a different company that he said used the wrong solution.( It made the stairs actually pick up more dirt than had previously been on it after just a few weeks.)  Alex could not fix that problem  that day even after spending a long time on the stairway.  He assured me he could  fix the problem and come back with a different peroxcide  solution that he would use to clean the stairs.  He was not able to come back having cancelled our appointment a few times.  I am still waiting.

Alex did a great job.  He was incredibly responsive from the first moment I reached out, which was a Sunday!  He was at my house the next afternoon.   We have three kids and I probably don't need to say much more.   Carpets were a mess and I just don't have time to do it myself and I wanted it done professionally given how bad things looked.  It has probably been a few years since I did it myself.  I know that is a bad idea when keeping carpets clean is such an important part of maintaining that very expensive investment.    Alex came in with his solutions and machines and the carpets look incredible.   My wife just came home about 15 minutes after Alex left.  First thing she did was run up the stairs to look and her comment was "WOW, they look really good!".   So, as the saying goes...happy wife, happy life;)   Really happy to have done business with Alex.   While he was here, I asked him to give me prices on window cleaning, power washing, etc.  All prices seemed very reasonable.  I will use him in the spring for the other things once the pollen comes down.  I will definitely use him again for carpet cleaning and will not go another three years.  Hopefully I will do this routinely (i.e. 2x per year) like doing my gutters. <br />