West Coast Building & Construction Inc.

unknown

They came out in December 2012. I wouldn't rate them as exactly bad. They were standard. I gave them exactly what their value was.  It was good enough for me though, but i wouldn't hire them again. They didn't give me the best value. They are average.

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The workman looked like he had been sleeping in his van and it looked like I had been hiring somebody who was just coming off the street. I was very embarrassed to see him. He did a great job and I gave him an extra tip, but he stank to high heaven.

That was a joke.  They sent two guys over, we had a few handyman jobs, fixing a toilet and replacing a faucet in a bathroom and it took two guys, half a day to do each of these absolute minimum jobs.  So we are not impressed at all and we are not fans of Angie’s List or them.  That was an unfortunate experience.  The plumbing in the toilet needed to be replaced, we bought the plumbing, and they just had to put it in.  They figured it would take just 45 minutes to put it in and it took him like two and a half hours.  I think it was a senior guy and a rookie guy and the rookie guy had no idea what he was doing and the senior guy wasn’t much better.  I am sure that we got what we paid for.

They were great and they did a great job. I would give them high marks. Based on what they did, the price of the big deal was great. It was so long ago so I do not recall how their responsiveness and punctuality were but they were pretty professional.

It was fair. It wasn't something thorough or something horrible. It was just okay. The man smoked on my property and i am not a smoker and thats the reason i am telling you it was something fair. They did a good job but it could have been a little faster but it was slower. It was an older gentleman and a helper. I did spend more than the deal. I spent an additional 75 dollars for more labour. They responded fast.

unknown

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They were okay. It turned out good. In two days they did the job that needed to be done. They didn't charge me more than the big deal purchase. I would use them in the future.

The service went okay. The experience was okay. They put in two ceiling fans, the electricity in the room was off, and so I had to call them, and the secretary was very rude to me. When I told her that they were the only ones who were there and they were turning the electricity on and off, she called me a liar. They did come back when my house keeper was here, and they fixed it. It wasn't bad enough to give a bad review, but I wouldn't use them again because of that lady. The owner of the company called back, but I would not use them, and would not recommend them.

I was disappointed in their lack of communication and follow up after their first interaction.

In the end, the bathroom work we wanted to have done would have been no cheaper than had we just gone with a contractor through normal channels.  We cancelled the deal.

These guys are absolutely fantastic.  We worked with Joe, Omar and Jose and they are some of the best people I've ever had the pleasure to do business with.  They were very flexible with us the entire time and our new fireplace is absolutely amazing.  Their prices were very reasonable and they worked quickly.  I have used them on several more occasions because they did such good work for me. <br />

I purchased a Big Deal for $249 for six hours of labor with the intention of having a storage shelf built above the cars in my garage.  Everything was fine but with a small hiccup.  When I first started talking to the company in late August, I emailed pictures and dimensions to Leslie, the project engineer.  She said she had a similar garage, knew what I wanted, and would forward the information to the foreman.  Two weeks later, Kelsey called to confirm the appointment date, she said she did not have the specs for the project, Leslie had been re-assigned, and the foreman would call me to give me a shopping list.  I reitereated that there is no way I can haul sheets of plywood in my convertible and got a little freaked out that no one seemed to know what this project was about. <br /> On the day of the project, Jose picked up the supplies needed and installed the shelf appropriately.  So in the end everything was okay - but I was really nervous for a few days having paid in advance.  Maybe they got so busy with the responses to their Big Deal offer, that things got lost along the way.  Most important, the shelf was built and it is still standing a year later even loaded with furniture, Christmas decorations and boxes. <br /> <br />

They did great job.

<p>YOU WON'T BELIEVE WHAT THEY DID TO US!<br /> DISCLAIMER: Our review is honest and factual, and based on our real experiences with WCBI.<br /> As an Engineer with a stay-at-home wife, we know the importance of researching contractors before hiring them. We thought we did our homework and chose a company with a reputable track record, but we were wrong. Don't be fooled by the empty promises and lack of response from this company of three owners. Here's our story, and I hope you read our experience before considering West Coast Building & Construction.<br /> West Coast Building & Construction is currently under collections for failing to pay on a settlement against them. They agreed to the settlement terms, but fell way short of their responsibility. They were sued for costly mistakes made at their end, and to this date, have not completed the job, as stated in our original contract. They demanded final payment, and then never finished the job! It has been over 6 months since they left us unfinished. This is not only unprofessional, but lacks integrity and character.<br /> Here is an abbreviated list of issues they were sued for, as part of the Settlement:<br />     1. Punitive Damages: For their workers repeatedly urinating at four different areas on our property. It took months to get rid of the stench. This happened even after we offered them to use our front bathroom! This is disgusting and inexcusable!<br />     2. Refund for Installation of Wrong Grass: For installing the wrong grass in the back yard. This even happened AFTER we identified that they ordered the wrong grass for the front yard, which they fixed, but failed to identify the same mistake on the back yard. Seriously bad quality control. We thought they would be more careful next time...wrong!<br />     3. Refund for materials charged but never installed: Contract calls out for replacing 8x8x12' deck posts, but they did not replace them, and took the wood with them, without adjusting the contract price.<br /> Here is an abbreviated list of issues that we could not sue them for, but actually happened: <br />     1. Drainage issue with patio concrete area: 3' diameter water puddle in concrete slab right by the patio door. 30-years experience...hmmm?<br />     2. Ordered substitute bricks of the wrong length, while promising us that it would look fine. It turns out that the weakest stress hollow point of the decorative bricks is right over the width of the wall. This would have made it easy for kids to stand on the edge of the brick and break off the overhanging part of it. We had to negotiate a conditional refund for them because they didn't know how to get around the 20% restocking fee...but I did? It's not even my profession!<br />     3. Circular planter wall around tall palm trees in front yard too tight, leaving less than 1/2" gap from the tree trunk! I anticipate the wall will crack within 5 years. Great job guys!<br />     4. Bad advice given for applying concrete sealer to decorative bricks, causing a white cloudy residue on all 340+ of our new  bricks. Now it looks 30 years old! I'll have to pay a concrete restoration company to strip that stuff off the bricks.<br />     5. Un-level and crooked brick caps on divider wall in front yard. Poor quality of installation. You can see the wavy pattern from the street.<br />     6. Sprinkler system in planter box in back yard gardens had no logical spray distribution pattern! We have 3 in a row, skip 2, then one by itself, with yet even a different sequence for the other half of the garden. Uneven water coverage resulted in plants dying.<br />     7. Inconsistent color across colored concrete on back yard patio: Inconsistent shading throughout. Not nearly as beautiful as they promised us. I don't think they had any experience with colored concrete.<br />     8. Stray Surface Scratches, from tools and tool boxes, on top of freshly poured colored concrete. No effort was made in being careful of the top finish of the freshly poured slab. Scratches look white against the tan color cement.<br /> Now imagine all those issues happening to customers, like us, who provided every worker with Lunch, lemon aide, watermelon, Gatoraid, water, ice cream, etc. And we also gave one of the workers a complete computer system with KVM and speakers. Also we gave one of them some office furniture, portable radio, and other items we were going to give to Good Will. We did all that, out of our generosity and appreciation of the hard workers, during the project. It wasn't until after we paid them and the concrete dried, where we discovered most of the issues above.<br /> We've been working with Joe Villegas, regarding collecting payments towards our settlement agreement, and having them send a worker back to complete the job, but he has been stalling us for months on end. Empty promises, false intentions for payments, etc. we even told him that if they honored our Settlement Agreement, we would write a positive review, highlighting the good points of their service and for keeping their word. We've exhausted all of our efforts to work with them on this issue, and because of their lack of integrity, honor, and character, We have to warn others of the facts of our experience. They did a decent job at a great price, but be aware of the potential to be screwed in other areas. We wish them well, but they need to get their act together when trying to satisfy their customers.</p> <br />

Largely accomplished, needed deck repair but it wasn’t as good as it could’ve been. There a few areas that couldn’t been executed better.

They did some repairs. It was satisfactory.

I believe that I have 'given my story' in the above paragraph. <br />

This company was brought in by electrician to fix drywall in conjunction with installing new pendant lights in my kitchen. The portion of the ceiling they were fixing was only about 10 square feet, but it took them two separate visits, and a total of nearly 15 hours to complete the job. I tried to contact the company several times- they even stood me up on one appointment, claiming they didn't have my phone number. (not sure why that was an excuse not to show up to the job) I lost so many hours waiting around for these guys it was unreal. They never discussed a price until the worker was done the first time, who I had no choice but to pay (though I thought it was overpriced). When my fiance got home and saw the terrible job they did, he insisted they come back to fix it. It took me another week to get them back, and they even sent the same guy who did a crappy job the first time to come back and finish it. When the job was  FINALLY completed, they never called to check in or apologize. I tried to ask for some retribution- to give them the opportunity to make it right, and they completely ignored me and never got back to me. I will NEVER use this company again, and still cant believe it cost me so much time and money for something I probably should have just done myself. <br />

unknown

I did not like them. They did abidance switch on me. They sold their coupon and I asked them specifically that if this could be applied to cabinetry service, if not I had other projects around my house and they insisted they could do it. When they got there they said we are running out of time and charged me over $1000 in order to complete the project. They did not even give me the full face value of my coupon, which really ticked me off. I was in contact with one of the partners and apparently because of my project he was not allowed to deal with Angie's List customers afterwards, but talking with the secondary partner he would not give me the deal or negotiate another deal and they had already started the project. In installation, they purposely damaged the shelving and just installed the hoods for the range. I asked them what materials do I need and they said that we have the materials and we will bring it with us and they failed to do so. This forced me to go out during the project and get the pieces, where I could have done it prior too. They did not even get the light stuff, it was a safety mischief. There was a piece of cord that was supposed to fire resistant and I ended up getting fire resistant drywall instead in order to fill the gap between the hood and the wall. The actually cabinetry they looked good, but with the details they definitely took shortcuts. I asked them to do the cabinetry install, but I said 6 hours was enough, I asked them specific questions and they failed to deliver as promised. I told them I have other projects that I would like done and they insisted that they could do the job in the budget. 

I purchased a big deal to use them for 4 hours of handyman service.  They are quite professional.  The workers did their job.  They were friendly.  They sent me to Home Depot to get some parts that they didn't have, so I got that.

Overall very good service, but not outstanding.