West Heating & Cooling

Hired brian west to install a seer 20 hvac system. Total $14,000.00. Paid 7,000 up front and was to pay $7,000 at the end of the job. I never received a 20 Seer HVAC system and he would not refund my $7,000. Check Google reviews. He has done this to many people

Great and team worked in a clean manor no mess

Sold me an overpriced used unit that quit working within 8 weeks. Would not return calls. No response to supposed 2 year warranty that he stated.

All I can say is Beware!!! so unprofessional Brian west is the owner does not return calls does not mean what he says bait and switch all the time . A man only has his word and Brian does not stand by that at all !very dishonest person. We agreed on a used 4 year old unit to be installed he tried putting a 30 year old unit in and he would have if I had not ran the model and serial numbers I’m sure we ended up with a really old one because they pieced it together like a Frankenstein when we asked Brian how old this unit is all he could say is idk if you are truly an air conditioning man you know .Howard is very nice does all the work. Brian would send Howard out maybe 1 or two days for a hour or so work a little then he would get called away so here it is a little over a month later and the work is still not completed. They put in a cracked havc water pan I woke up to my livingroom ceiling falling down kitchen soaked ceiling water coming out of our ceiling fan we called Brian no answer so texted him and told him it’s an emergency all he could say is he couldn’t get to us until 12pm we called him at 7 am wow so things just gotten worse also they stepped on a water line and broke it in the attic. My husband had to fix that pull out all the soaked insulation. Beware Beware read reviews and don’t skimp on the quality of service it will cost you more in the long run.

Horrible. Took my money and ran. I had to hire another company and a emergency electrician ro fix the damage and i was lucky my house didnt burn down. Please no one ever hire him. Now im without heat and air.

Great Very professional

It was fine. He needs to come back to install the thermostat, but it was fine.

It was excellent, he's very personable.

Thank you West Heating and Cooling! We had a big problem on our hands - our 3 systems (heating, cooling and hot water) went out at the same time! The HVAC and water heating systems were all one unit and it was a true miracle that West Heating and Cooling could help us so quickly. We called about 5-8 other companies - but Brian (owner) came to the rescue. Brian has so many years of experience that he knew very quickly what needed to be done. He went above and beyond to get us our water and heat as quickly as possible! I will say that he is the best professional in-home expert we have ever had. Every person that we dealt with at this company was friendly, professional and knowledgeable. Thank you so much to this great team of people! I highly recommend them!