Wet-Down Power Washers

They came out on 6/25 to do the work. They had a crew of 5-6 to do the work. When they finished, they packed up quickly and I gave them an $80 tip. Since the house was wet, it didn't look bad. A couple days later, after everything dried - by 6/28 I noticed the back of the house, on lthe vinyl and also on 1 side of the house looked like someone had smeared grease on it. I believe they sprayed cleaner on it and didn't wash it off properly. Also, my metal roof had been changed from a dark brown to a gold color. The wooden deck was splintered terribly. The concrete front porch, carport had swirls in it and they missed several spots. They stood me up on 7/11, they did send someone out on 7/13. He came and tried to clean the back of the house. He gave up because he didn't have the proper equipment. He agreed it didn't look right. He said he would go back to his supervisor and see what they could do. I haven't heard from them since. I'v tried calling several times-like every day for 2 weeks. They must have used some type of acidic cleaner. Where it dripped from the roof, down onto the metal that covers the chimney for the gas logs - you could see drip marks. The drips turned a lighter color like the roof is now. Looks like someone splashed paint across it. When Cary Fountain originally came out, he was very nice, professional and gave a written estimate. He actually had his wife and daughter with him and I felt like I could trust him. I have gutter helmets over my gutters. I told him they stick out and not to put a ladder against them, and they did and scrapped and dented up my helmet gutters. They were in and gone so quick. As things began to dry, that's when the defects began to show. If they would've least come back to help resolve it, that would've been fine, but they won't even call me back!

Response to my email request for service was lightning fast and favorable.  It is difficult to get service companies to come to our remote section of Kerr Lake but they were willing to come out and give me a free estimate on short notice.  The partners took their time assessing my needs and delivered a reasonable quote on the spot.  They were very personable and knowledgeable and gave me the sense that they would do a good job for me.  We agreed on the price and they were back the next day bright and early to start the job.  The guys removed the furniture from the porch and deck, pre-treated the azaleas, roses and shrubbery so it would not be damaged and got right to work with cleaning the structure.  They used different nozzles and attachments that were best suited to the surface they were cleaning so nothing was damaged and used a soft rinse to remove any cleaning solution residue.  6+ hours later they were finished and my house and outdoor stuff is spotless for the first time in a number of years.  In addition to just plain dirt, they successfully removed sun-baked pollen, paint oxidation, mildew and algae (north facing side and exterior deck).  I am very happy with the way the work was performed, the final outcome and the people that performed it.  I will have them back the next time this needs to be done and will recommend them to my neighbors. <br />

This service was excellent. The person that came out was on time, he was very knowledgeable, always explained what he was doing and he was very nice. I am very happy with this service.

It went great! My siding was overdue for cleaning. I've been looking for a real professional pressure washer and found one. One guy focused on the house siding and windows and the other guy focused on my walkways. They worked together well and did not waste any time. I appreciate how they stayed focused and worked efficiently. They brought their own water and were very professional. My house looks great and Im glad I can take it that off my list of concerns for my home. <br /> <br /> <br />