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WetDry Carpet & Restoration

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Carpets or Rugs - Clean Offsite,

About us

Expert Carpet Cleaners, NYS Licensed Mold Remediators, Certified Water Damage Specialists - welcome to WetDry Carpet & Restoration. Serving Rochester, NY and surrounding communities since 2004. Whether your home or business needs a one-time carpet cleaning or regular maintenance, our team can handle the job. We arrive on time, care about your needs and provide detail-oriented services at a reasonable price. Call us today for a free estimate at 585-230-7421 . AKA (Jewel Cleaning Services) We are IICRC Certified and a Licensed Mold Remediation Contractor.

Business highlights

Emergency services offered
22 years of experience

Services we offer

Carpet Cleaning, Grout Cleaning, Mold Remediation, Tile, Upholstery Cleaning, Water Damage Restoration

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-25 of 34 reviews
Joan L.
Jul 2019
5.0
Yes, I recommend this pro
$160
Very very well

Michele C.
Jun 2019
5.0
Yes, I recommend this pro
$230
He did a great job. His estimate was very competitive with other places I got estimates I had, he was very knowledgeable, he was punctual, and did a great job. I'd hire him again. I recommended him to my mom after he left.
Response from WetDry Carpet & Restoration
"Thank you for your business. I appreciate it."

Bonnie F.
Jun 2019
5.0
Yes, I recommend this pro
$120
The bottom rug was badly stained decided to try cleaning first - it looks wonderful like new

Emily F.
May 2019
5.0
Yes, I recommend this pro
$300
Full home carpet cleaning/disinfection provided. Owner and his helper were very efficient and kind, and carpets were cleaned to our satisfaction. Four bedrooms, living room, hall, basement steps, and extensive finished basement.
Response from WetDry Carpet & Restoration
"Thanks for your business.."

Kelly M.
May 2019
5.0
Yes, I recommend this pro
$200
The gentlemen showed up on time and were very professional. They did a great job cleaning and were also quite fast. I would recommend them to others and I would use them again.
Response from WetDry Carpet & Restoration
"We thank you for your business."

Anne W.
Apr 2019
5.0
Yes, I recommend this pro
$120
I called to have the carpet cleaned on my screened- in porch. My call was answered right away and they were able to fit me in the same week. The two gentlemen were very professional. While they were here I also had them clean the upholstery on my porch furniture. They threw in free cleaning for some other plastic patio furniture too without me asking. Very happy with the service and will contact them again!
Response from WetDry Carpet & Restoration
"Thanks [Member Name Removed], it was our pleasure to work for you."

Bob Z.
Nov 2018
5.0
Yes, I recommend this pro
$80
Fred did an amazing job on our carpet. Our carpet came back to life after many years of use. I would definitely recommend him.

Kamlesh N.
Oct 2018
5.0
Yes, I recommend this pro
$248
Fred was professional, punctual and knowledgeable.

Jennifer P.
Oct 2018
5.0
Yes, I recommend this pro
$160
We had our carpet cleaned and ended up adding on cleaning our microfiber couch. We have a long haired dog and a toddler! Fred is super professional and friendly. The work he does is the best we have had yet. We've used several variety cleaning companies in the past and it has never come out as clean and fresh. The carpet still smells fresh and looks great. The couch came out better than I could have expected as well. He is easy to schedule with and was very punctual. Quality of work is best yet for anyone we have used. I highly recommend his company!

Lynne L.
Sep 2018
5.0
Yes, I recommend this pro
We purchased our couch and love seat 17years ago. Never thought they were that bad until we saw pictures of them we had taken. Especially the arms. I put lotion on my arms and never thought it would transfer to the arms, I have also spilled coffee several times. When really looking at it, I realized how terrible it was. Fred actually came a few minutes early. Explained how he was going to clean them. He was very professional. Difference was between night and day. I would call him again and I have also referred him to our neighbors.

Rosemary R.
Jul 2018
5.0
Yes, I recommend this pro
Fred and his assistant arrived on time and did a superb job. They were very efficient. The carp[ets and the furniture upholstery look great. I will definitely use them again.

Laura M.
Jun 2018
5.0
Yes, I recommend this pro
$250
Fred was very responsive, punctual and professional. My carpets look amazing and he did a great job on my couch and loveseat. I would definitely hire him again.
Response from WetDry Carpet & Restoration
"Thank you for your business."

Loreen W.
Jun 2018
5.0
Yes, I recommend this pro
$300
Fred has been amazing. He removed a stain from a carpet that the previous company I used said would never come out. I am extremely sensitive to strong chemical smells and fragrances but I love the way the house smells after he cleans. The carpets and furniture look and smell clean. Fred has been extremely responsive and has done several emergency jobs. Fred is a really nice guy and is always very professional. When I needed help addressing a smoke issue in the house he recommended someone who has been equally as responsive and professional as he has been. I use Fred frequently, he is basically on speed dial, and I would highly recommend him to everyone who needs to have their carpets and upholstery cleaned.

Cathy K.
Apr 2018
5.0
Yes, I recommend this pro
$350
He was on time and professional. Rugs and upholstery were overdue for cleaning and now they look great. He was careful not to leave moisture on the hardwood floors around the rug, which I really appreciated.

JAN B.
Jan 2018
5.0
Yes, I recommend this pro
Excellent job!

Robert H.
Nov 2017
5.0
Yes, I recommend this pro
$240
Good, Fred (owner) squeezed me in on short notice and did a good job on the carpets. The stairs that he completed did stay damp for a couple days but were clean.

Dawn G.
Nov 2017
5.0
Yes, I recommend this pro
$99
Great job. Would use him again , would not hesitate recommend hiim to anyone. Very satisfied with the work done as well as the cost. And a very nice person too.

Lynette L.
Sep 2017
5.0
Yes, I recommend this pro
$99
Very punctual and pleasant and told me which spot cleaner NOT to use as it takes the color out of carpet. I will definitely use him again. Was delighted.

Carina Q.
Sep 2017
5.0
Yes, I recommend this pro
$180
Wonderful! Fred did a fantastic job. I was so surprised to see how well our carpets turned out. The one in our finished basement was extremely bad and the pet stains are all gone. The high temperature of the steamer he uses sterilized the carpet too. I am very very pleased.

Barbara C.
Sep 2017
5.0
Yes, I recommend this pro
He did a great job our carpets look bran new.

Eileen R.
Aug 2017
5.0
Yes, I recommend this pro
Courteous customer service and very clean carpets!

Barbara C.
Aug 2017
5.0
Yes, I recommend this pro
$120
He did a great job.

James O.
Jul 2017
5.0
Yes, I recommend this pro
They did a great job, a pleasure to have at the house and very professional. The stain returned and so did our carpet cleaners. They tried another solution--there was no additional charge. I would recommend them to anyone.

Lisa T.
Jul 2017
5.0
Yes, I recommend this pro
Wonderful! They were right on time, went through all the areas I needed cleaned, explained their process, and got straight to work. Guys were friendly and professional, and did a great job getting the urine odor out of the carpet and sofa. They also did both sets of stairs. Carpet looks brand new!
Response from WetDry Carpet & Restoration
"Thank you [Member Name Removed]."

Sonia L.
Jul 2017
5.0
Yes, I recommend this pro
Very satisfied.. Responded promptly to phone call. Arrived at appointed day/time. The 2 men worked delligently to complete the carpet cleaning, application of stain protection. Was very pleased with results, found the men to be pleasant and professional--- absolutely will use their services again. Total cost included 4 large rooms, 2 halls, cleaning and scotch guarding
Response from WetDry Carpet & Restoration
"Thank you [Member Name Removed]. It was our pleasure to serve you."
Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

WetDry Carpet & Restoration is currently rated 5.0 overall out of 5.

WetDry Carpet & Restoration accepts the following forms of payment: CreditCard

Yes, WetDry Carpet & Restoration offers free project estimates.

No, WetDry Carpet & Restoration does not offer eco-friendly accreditations.

Yes, WetDry Carpet & Restoration offers emergency services.

No, WetDry Carpet & Restoration does not offer warranties.