White Glove Relocation Group

MOVING AMERICA ONE HOME AT A TIME. "Most people are under the impression that moving brokers are limited, not transparent and provide no assurance for their relocation which is understandable considering the quality of moving brokers that are in the industry". What separates us is the fact that we care about the moving process enough to implement quality control in every aspect of our operation to help prevent the ball from being dropped. The Moving Coordinator sets up your estimate and goes through your inventory in detail, packing, valuation coverage, all included services, and potential additional services so you don't ever have to worry about hidden fees. Verification confirms all of the information on your contract provided by your Moving Coordinator including scheduled dates, COI's, addresses, services, packing, forms of payment, and what to expect. That will be followed up with being followed by a verification complete email. Quality Assurance is your security for accurate inventories. If your furniture isn't a standard size and you are worried about cubic footage increases, truck space, your adding and removing items, or believe items need special handling that will be taken care of with a scheduled call. The job of Q.A is to either video chat, request pictures, and finalize your inventory to industry standards. Customer Service provides essential information to our customers and is equipped to answer all questions from the more frequent to the most difficult. They are also trained to solve most issues within a few calls. All documentation that needs to be prepared and signed is handled through them. They will properly transition you from our care to one of our network of movers while making you feel like the expert in the industry. Finally, through the transparency we provide to our clients and customers we are able to make sure that there is always a smooth transition.