White Knight Home Services

I hired white knight to do some foundation work at my house. Concrete underpinning on a concrete slab foundation. They ripped up the old footing to do the underpinning and when they were redoing it they didn't put in any flashing between the new concrete curb and the wood framing of the house. The concrete they added was in direct contact with the wood framing. They tried to cover it up by putting ply wood up but luckily the drywall hadn't been installed yet inside so I had time to remove the plywood and check it out. You could literally see light coming through the area they were working on, and water got in very easily. Also, the new curb didn't go up as high as the old curb did, so you could see the damaged stucco from where the old concrete footing curb used to be. Based on the work they did and since the inside of the unit was still exposed you could see water getting into the unit. I had to pay out of pocket to have the top of the concrete curb ripped out and redone by another company so that the unit is waterproof. On top of that, the concrete that they installed is already chipped and cracking, with holes, bumps and divets in it. And compared to other concrete done on the remodel is obviously poorer quality. On a second viewing the inspector called the foundation work "half assed." I wish he would have pointed it out the first time before I paid!

They never showed up

My garage door is pretty new but it was beginning to squeak. The tuned it up and it was making no noise after. They also told me what to buy to grease the hinges myself so I can save myself some money in the future.

They did a good job.

didn't go at all

Despite scheduling possible times for the company to come, they did not contact me, nor would they answer their phone after attempting to call them on numerous occasions. Called Angie's List to get in contact with them, and they were unsuccessful as well. So job was not performed and I got a refund from Angie's List.

Someone came. I was never contacted after that. What a waste!!!

Excellent service, showed up on time. My garage door is much improved. Thanks.

Did not use the services since they do not service my area.

Went well. Need re-roofing and still considering the company to perform the work.

didn't return first phone call. second time made appt. and was on time to appointment. admittedly the price was not very much but the evaluations indicated in the offering did not happen. gave a quick look in the attic from ladder but never actually went I to the attic or around the house, air con. or anything else. just gave a verbal estimate, no alternatives and no heat/cool loss checking. for the fee Iall I got was someone to look in my attic from a small ladder....

Eli came out to do the inspection and I really liked the guy. He was polite and professional. He performed the inspection and as I had expected, he stated there were a sizable amount of repairs that needed to be done. He told me he would get back to me with an estimate. I called twice over the course of a couple weeks and was told both times that he would get back to me soon. As much as I liked the guy, I wish he had followed through a little better.

He couldn't fix the problem, he just applied wd-40. He didn't do a tune-up. I don't think he knew what he was doing.

very happy

Estimated time - two weeks; actual time - 6 weeks. But, to be fair, additional problems were identified as the work progressed. That required additional supplies and additional workers and more time.

I just waited and waited

It was ok. Didnt hire the company due to pricing is too much for just a garage's roof.

Eli arrived on time and was professional and thorough.

Great service and punctual. Serviceman was very nice and explained what needed to be done. Work was done quickly. I would recommend White Knight and plan on having additional work done by this company.

When you pay thru angies list you have to personally call and make the appt. That was not in the description so I was angry with the lack of communication initially. Once they was worked out, Eli gave me a fair and honest assessment of my situation that I truly appreciate. Will definitely hire him to do the job.

They showed up on time, did a very good job explaining what he was going to do and did the job as promised.

Although the price was very high, they replaced the automatic gate receiver and gave us a credit for the previous visit, diagnosing the problem.

He said it would be about 650, 10 year guarantee. There was a noise when door was closing, he said it would stop shortly, said it was a pulley. It was a piece of metal he had cut, I had to fix because he never returned calls meaning 10 year warrenty is no good.

Everything went well

Great, employee was very knowledable