White Water Valley Masonry, LLC

excellent peoole to work with.

Work not done. Commitment to come back and finish. Texted. No response, called no answer. Disappointed with broken Commitment. If they are unable due to another issue, just call.

I have to hire someone else to complete the job and Dalton fletcher, owner has been paid in full. Contact me if you would like to see the unfinished work and to see all his text messages as to why he does not show up to the job. Lack of help and truck problems. Cynthia Daugherty 513-484-9486

I had these guys tear down and rebuild a column on my back porch, repair some missing brick and straighten out a short wall on the side of my driveway then they tuck pointed some areas that needed some TLC. Progress was a little slow at first, but they finished sooner than I expected and I’m satisfied with the job they did. The house is almost a hundred years old and they took care of it. Down to earth guys and I would definitely hire them again.

These 2 men arrived on time and did an excellent job repairing a crack in my brick. They were polite and cleaned up afterwards. Very good experience and I would definitely recommend them!

Knowledgeable, courteous,did a very good job!

They were very friendly and respectful. They cleaned up well when they were done

Very professional, super nice definitely plan to hire again in the near future. Their prices beat all around

Exceptional workâ ¦WHITE WATER , went above and beyond to get the job done quickly, and well done. They really did an Excellent job rebuilding a stone and mortar wall in my Driveway. Beautiful made a really big difference in the exterior of my home. They also did a great job of cleaning up Thanks

5 start crew! Very experienced crew! 10/10 would recommend!

I would not recommend him to anyone not even to cut my lawn/ I paid him $1,000 and he did not even finish digging the hole for my foundation and he broke my main water line. He just left and cashed the check. Now he will not return my calls.

Dalton was hired to tuckpoint two chimneys. During the work he stated that the chimney caps needed to be replaced and stated that he would purchase the caps and return. He was paid for the caps however he has ghosted and will not respond to any communication attempts. It has been months. Based on the amount of bbb complainants this is a frequent pattern with dalton and his company. Avoid this company at all costs.

I wouldn't hire Dalton again and if you do, don't pay in full until the job you agreed on is completely finished. The only reason we gave 1 star is due to some work being done. I walked through the entire job with him before we hired him and pointed out everything that we wanted repaired/fixed and when he said he was finished, I would walk through it with him again and point out what wasn't finished and Dalton would either go get more concrete or say he was out and say he would come back another day. This has gone on since July 23rd. We still have some water coming in. I have spent a lot of time trying to Dalton to come back and finish up the job. He keeps saying his current job is taking longer or text me next week. Yesterday he finally agreed to come this morning after several text messages and after looking at what needed to be finished, he said he was going to get materials and never came back. I keep all communications for reference and I suggest it for anyone to do the same.

Efficient, courteous, checked in regularly about their work. He provided details when asked.

super nice guy and 100% knows what he’s doing. will hire again!

The job went flawlessly and was completed in a timely manner.

I was extremely pleased. Very professional the work was amazing

Dalton re-did my chimney in my home that was falling apart due to old age and I’ve never seen such good work done for someone at such a young age! It looks wonderful! I will be hiring him again for some more work in the future! He has great skills.