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Window Depot (Northeast Ohio - Penn Ohio)

Sliding Door Installation, Bathtub Installation and Replacement, Shower Installation and Replacement,

About us

Feeling lost in a sea of windows, warranties and energy ratings? Bombarded by information-overload with cheesy local commercials and bait-and-switch marketing? If so, congratulations. You?ve navigated your way to the area?s best source for energy efficient replacement windows in the Youngstown area! Window Depot USA is a national replacement window company that leverages its buying power to offer Triple Pane replacement windows for what most competitors sell at Dual Pane pricing. We aren't going to make big claims about being the cheapest around, but we can say you won?t be disappointed in the quality of our product. Browse our website for more information and give us a call at 330-871-9978 when you?re ready for your free in-home quote.

Business highlights

25 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.673 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
1%
2
1%
1
5%
Showing 1-25 of 73 reviews
Terry N.
May 2026
5.0
Everything was great

Mike P.
Nov 2025
5.0
$2,317
Everything was fine.

Mark R.
Nov 2025
5.0
Job was done right and efficiently. Great price and great people. Window Depot definitely gets five stars.!

Janet M.
Nov 2025
5.0
$1,400,000
Couldn't have been better! They had my large dog and 4 year old granddaughter to work around and they were so patient with them!

Steve S.
Aug 2025
5.0
$3,800
A great job was done for sales to installation! Definitely recommend!

Mary S.
Jun 2025
5.0
Very professional company, from meeting the salesman to the installation staff. Very happy with the windows. There was no high pressure sales pitch. The windows sale themselves. Great quality .

Tim B.
Jun 2025
5.0
This was one of the two that would install the windows the way I needed it done, all the others had a problem with it, and was one third the cost with a way better warranty.

Frederick B.
Apr 2025
5.0
$36,000
Everything was great

Tricia M.
Feb 2025
1.0
$3,846
Absolutely botched plus deceit from the moment I signed a contract . These are the worst of the worst pros to deal with

Debra B.
Jan 2025
5.0
$6,200
Windows installed correctly, polite employees and great service. Will use again.

Tim D.
Sep 2024
5.0
Yes, I recommend this pro
From meeting Laddie the salesman & taking the time to answer all our questions, to keeping us informed as to what to expect. Installation crew were professional and cleaned up well. To having Laddie stop out on day of install to make sure we were pleased. The windows are top notch we are extremely pleased. Top notch product and service along with follow up. Thanks for everything.

Penelope H.
Aug 2024
5.0
Yes, I recommend this pro
This summer we had all new windows, siding and gutters installed and we were completely satisfied with the work they did. Very professional and did a great job. Good value for the money.

Donald T.
Jul 2024
5.0
Yes, I recommend this pro
The team was efficient, knowledgeable and swift. They were professional and did a great job. We love our house again.

Joanne B.
Jun 2024
5.0
Yes, I recommend this pro
$2,800
I was lucky to find this company at the Home and Garden Show. They were will ing to replace small windows in two of my bathrooms when other companies would not. They were very professional, friendly as well as quick getting the job done!

Lorri P.
Apr 2024
5.0
Yes, I recommend this pro
$5,494
I had a great experience with replacing old ugly casement windows into sliders. They worked with me on windows that fit my budget and look fantastic. I am hapoy i chose this company!

Jack L.
Mar 2024
5.0
Yes, I recommend this pro
$5,700
They did a great job installing our new door and it was done quickly and efficiently.

Bert C.
Nov 2023
5.0
Yes, I recommend this pro
I would highly recommend this company!

Jeanne B.
Nov 2023
5.0
Yes, I recommend this pro
Absolutely great experience from beginning to end. Great sales rep. No double talk. Or high pressure tactics. He Really heard what we wanted and gave is the options for us to choose. Installation team was great too. Quality windows and siding for whole house in 2 weeks! No payment until we signed off on a satisfied install. That stand out in this competitive industry!

D N.
Oct 2023
0.5
$200
I bought windows with life time warranty . Windows were defective and they did not cover warranty . Said the place they buy windows from went out of business . Complete scam . All they said they could do is sell me new windows .

Theresa K.
Sep 2023
0.5
$15,000
Grab a cup of Coffee, this is going to be a long one!! Lets start out with we DO NOT RECOMEND USING WINDOW DEPOT First off, the sales man (we wont mention any names) he was a nice guy, personable and sat down and talked about what we were looking for Black french door and 2 black xl windows (replacing 3 sliders) got it all quoted out and throws in a " it's cheaper if you go with us now before I leave" kinda pitch (beware of that!) mistake #1 we did. He shows us what the black door will look like and then shows us what the black windows would look like and prints it out. Mistake #2 we never bothered to double check the contract. Fast forward to install day (almost 3 months later) I am in another room to stay out of their way and just went to take a peek. Whatt? The door is black and the XL windows are white. (We do not have a white window in the entire house) We stop Installation and I call the salesman. No answer, text him, no answer 7 times and not 1 response. I talk to the Instalation crew and they said, "yeah it does say black on our paperwork because we even have the black flashing" They kindly call "their boss" and I talk to him to see what is going on. He tells me the contract says white windows. I looked and sure enough it does! The salesman typed white in there. I'm then informed there was no way I would have gotten black for the price we did. (I am not one to throw $$ out there but lets be honest, we're talking $15,000) I freak out as they install them anyway until they can figure something out. (Don't quote me here because I know they will respond throwing times and dates back at me trying to justify their mistakes and make me look bad) but a few days later we got a call saying they can get black windows but they wont be the same quality but still good windows. We discussed it and agreed as long as they were good. Jump ahead to aprox 1.5 more months and the 2nd set of windows were installed. Oh. Myyyyy. Let's talk about these so called "good windows" every time we closed the door the grids rattled. (It wont let me post the video) back on the phone we got!! At this point we should have just got our attorney involved! We talked it over ONCE AGAIN and we are told a 3rd set can be made with bumpers so it won't do that, ' They must have forgotten the bumpers". At this point what choice do we have? A while later we get our 3rd set. From purchase date to 3rd set of install it was a total of 140 days. The same damn window with 2 " bumpers" (something you put on cabinets so they do not slam) what now you ask? Purchase windows from someone else!! Save yourself.. Runnn!

Aaron M.
Jan 2023
5.0
Yes, I recommend this pro
Salesman was amazing. Real with us. The installers did an Amazing job. Great price. We are very happy with everything. We will recommend to family and friends for sure!

Robert G.
Nov 2022
0.5
$14,000
window depot usa is horrible. I actually filed a complaint MHIC in MD caulking all over the window frames. had 2 different crews. first crew was smoking pot on the job. aluminum trim falling off of windows. a lot of windows do not have caulk in seams. caulk on my siding. and oil tank. worst bunch of incompetent people should have license revoked

Clarence H.
Nov 2022
5.0
Yes, I recommend this pro
Very good work

Kathy C.
Jul 2022
5.0
Yes, I recommend this pro
The sales person was very good and look for way to save us money on 4 doors.

Bruce B.
Mar 2022
4.5
Yes, I recommend this pro
Project in work
Showing 1-25 of 73

Licensing

Licensed*

Trade License Number

PA110064

Trade License Locale

OH

Trade License Expiration

09/09/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Window Depot (Northeast Ohio - Penn Ohio) is currently rated 4.6 overall out of 5.

Window Depot (Northeast Ohio - Penn Ohio) accepts the following forms of payment: CreditCard

Yes, Window Depot (Northeast Ohio - Penn Ohio) offers free project estimates.

No, Window Depot (Northeast Ohio - Penn Ohio) does not offer eco-friendly accreditations.

No, Window Depot (Northeast Ohio - Penn Ohio) does not offer emergency services.

No, Window Depot (Northeast Ohio - Penn Ohio) does not offer warranties.