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95% Recommended
9 Years In Business
Company Details
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Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Service Details
Areas of Expertise
- Furnace Repair or Service
- Central A/C Repair or Service
- Heat Pump Repair or Service
- Water Heater Repair or Service
- Tankless Repair or Service
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Deals
Cost Information
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Save $59
Save $59 on Air Conditioner Maintenance Inspection
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Save $40
Save $40 on on Regular Hours Repair Dispatch
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Save $30
Save $30 on After Hours Repair Dispatch
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Save 10%
Save 10% on All Repairs
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Free Offer
Free Offer! Get Total Home Care Club free when you or your s ...
Reviews
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Showing 1-10 of 74 results
2/4/2022
The gal who answered the evening call from me, the furnace tech, Brian, who advised me over the phone, and Justin, who came to our home, were all professional, competent, and friendly. I am so glad I signed up for World Class Services annual service contract. I have needed to call them several times this past year! Kudos to the telephone gal, sorry I did not remember her name, Brian and Justin for servicing my furnace during the February 2022 ice and snow storm.
1/17/2022
Did not want to check.
6/16/2021
The team from World Class Services was world class. This was the best customer experience we've ever had. They were very responsive and stayed on it until the issue was resolved....even going so far as to scout several states to find the equipment needed. They were respectful of our home and very pleasant. We highly recommend World Class Services!!
5/3/2021
Very knowledgeable. Very Courteous. Very reliable.
9/29/2020
Was late without a call letting us know to expect him being late.
Response from Company:
Hello George, we are so sorry that you felt we were late to your home. Upon review your information we had to on the schedule for the time slot of arrival between 4:00PM-6:00PM like you requested. When I pulled the software our Service Experts use in the field I see a text message was sent from his tablet to your cell phone at 3:46PM letting you know he was on his way to your home. According to the vehicle GPS our truck parked in your driveway at 4:21PM and he started the job on his tablet according to the software at 4:22PM. At 4:46PM he started inputing information from his diagnostics into the software and at 5:16 he presented his findings
9/22/2020
Great service , very efficient and friendly. A little on the expensive side but they did a great job
Response from Company:
Hello Aniesha, thank you for allowing World Class Services to serve you and help you with your furnace issues. We strive to serve you at the highest level and give you world class service. Thank you for allowing us that opportunity. We are happy to have you apart of the World Class Service Family!!!
8/11/2020
They did the repair job, hopefully it is worth the cost. They try to add on additional fees to give you a "discount" on service calls. We had to relight the HWT after they left, not sure why the cover was off to begin with, so that was an issue. All in all, I was pleased with the quick response time, not sold on the rest of the job.
Response from Company:
Hello Debbie, I want to thank you for allowing us to serve you and I want to apologize for you feeling that we are trying to add any additional fees. As far as the cover being left off and had to be relit I have no idea, the pictures the service expert took and the notes have me at a loss. As far as the pricing goes we do have two prices one is our "Standard Price" and the other is our "Member Price" All of our Total Home Care Club Members receive multiple discounts, free services, and specials, such as: Free Service Call Fee Monday - Friday 7AM to 7PM, A Free AC Inspection, Free Furnace Inspection, Free Plumbing Inspection w/a Water Heater Flush, 15% Off Any Repair, 10% Off Indoor Air Quality Items & Water Filtrations Items, They Also Receive 5% off any Equipment (AC, Furnace, Water Heater, Sump Pump) and so much more. We give our Loyal Members extra's as a way to say thank you for being our client and allowing us the continued opportunity to serve you . So there is nothing that is marked up, just discounted and reduced for our Members. I would love the opportunity to discuss this more with you as we strive to serve all our clients at the highest level and I definitely want to make sure you are happy. My name is Bryan and you can usually reach me at the office at 614-505-9805. I look forward to speaking to you.
7/28/2020
Customer service was great! The technician was very helpful. Price was more than I expected. I could have almost bought a whole new AC unit for what I was charged. Disappointed about the cost.
7/20/2020
I would hire this company for all the work I needed done! You won't go wrong if you hire them! Very professional and quality products. Service team top notch!
7/20/2020
The tech was very professional.
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