W.R.C. Housing & Management Services

unknown

unknown

They showed up in time; but with a kid. I walked through the entire 3 bed room townhouse/condo and told them the places where it needs extra deep cleaning and most of the house was already pretty much clean, except the kitchen and living area where it needed cleaning, which I purchased this package for. I explained them all and they asked me to come back in 3 hours, approximately. I texted them before visiting; but no reply. And was 10 minutes late and didn't get a call from them as well; So, went to the home and they have left a note with the main door as is, that the work cannot be completed and it needs 4 more hours of work, which will cost them 60$ per hour. Also, I walked through the home to check what all were cleaned and what not; I noticed the microwave glass was broken into two pieces with the oven door closed and the hood of the microwave came out without cleaned fully, as well as has a crack at the center of the hood and as it was outside and not fixed, I tried fixing where I noticed its broken and tried fixing it back to the top of oven, which I couldn't. In the second floor, a cabinet was pulled apart and lying down which I never touched before. Overall cleaning work, whatever we spoke for didn't even complete half. The ground floor living area was un touched and they didn't clean the floor, mopped it and still as is like I gave them; yes true. Exactly same as how I gave them. Only the kitchen area was cleaned; but not fully, that too with broken appliances. In second floor, there was nothing much to do, only two bathrooms need to be cleaned as the entire carpet area, I took care of the doing carpet cleaning yesterday(separately with a different company) and I told them there is nothing to do there, but looks like they have vacuum cleaned a shampoo washed carpet, and spoiled it further; but not sure if they vacuumed. Most of the work was in ground floor, which I told them before leaving. But, they have done the other way and further broken stuffs. As a courtesy that they have broken, they didn't even wait to tell that as well as call me for informing that. Further, I couldn't reach them as of today over phone and left a voice message. I paid for the package and further the complete house cleaning was not completed and also further I need to buy the broken stuffs, hire some body to fix all these and also, hire another house cleaning guys to clean the remaining stuffs, which I don't know why all this hassles, just for doing a move-out house cleaning. I was already running out of time and that's the reason I browsed through angies list and joined the list, purchased this package, so it makes it easier; but all have gone waste. Let me know what you want to do about this issue and how to re-imburse all this.

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unknown

It went really well, I really like the pre-tour service that they did because I had certain material in my house that certain chemicals can't be used on, so all the right cleaning products were brought out. I also like the fact that they give 20% of the money to non-profit organizations. My father passed with cancer and knowing that this service gives to cancer research was really dear to my heart. <br /> The cleaning was amazing and they don't do regular or basic cleans they do detail cleaning for all their clients. I think the only thing that they need to work on is that we had to call a few times to get an appointment. <br /> Thanks, <br /> Sr. Ike <br /> <br /> <br />