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About us
We are an ethical, honest and professional company. We are easy to communicate with. Always working with you until the job is done right and to your specifications. When working with our company you can expect integrity, prompt service and superior customer service, always leaving the job site clean. We take pride in our services and enjoy making clients repeat clients. You can count on us to get the job done right the first time. We will meet with you at your convenience and will not keep you waiting. Call us today for your free estimate. You''ll be pleased you did. Thank you
Business highlights
7 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.855 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 36% | ||
| 15% | ||
| 0% | ||
| 7% | ||
| 42% |
Filter reviews by service
Showing 1-25 of 55 reviews
Natasha B.
Dec 2021
Out-of-State Moving Service
Interstate Moving entices customers with false promises of a fast, affordable delivery to entice prospective customers, knowing full well that it will not be able to deliver the customers goods within the promised timeframe. The company then relies upon a general manager who intimidates, threatens and insults dissatisfied customers into submission. Despite being fully aware of the significant distress and inconvenience which its shipping delays cause to its customers, Interstate continues its deceptive practices, justifying its actions with the 30 business day delivery provision in its Bill of Lading. The companys sales representatives give prospective clients delivery timeframes which they know the company will be unable to meet, in the hopes of inducing the customers business. When customers call to inquire why their goods have not arrived within the promised time frame, Interstate unleashes its general manager to bully, threaten, and insult customers into submission. We were promised a delivery time frame of 5-7 business days; we did not receive our goods until a month and three days after the date of pick-up. Nobody in the company called to give us an update, and when we contacted Interstate about the whereabouts of our goods, we were insulted, threatened, and harassed by the general manager, Ed Livingston. This is an awful company, stay away.
Roberta J.
Nov 2021
Out-of-State Moving Service
They added more after the estimate, lots of my things were missing and they held my things for two months for no reason. They were very unprofessional and my husband had to help unload because one guy delivered our things. They have several different names they use so you do not know who you hired. I do not recommend them at all!! Them or All Coast Moving Services, who is a broker and sent them to move us. They will take advantage of you, especially if you are a senior. DO NOT HIRE THEM!
Joyce C.
Nov 2021
Out-of-State Moving Service
They say they will deliver to your new address on the date you tell them. Then, they do not. Still waiting 2 weeks after our move-in date and no word on when it will be delivered. We have an empty apartment!
Linda G.
Nov 2021
Out-of-State Moving Service
Horrible!
Lori M.
Oct 2021
Out-of-State Moving Service
LONG-DISTANCE; OUT OF STATE. I hired Interstate Moving in June of 2021 after my original movers canceled on the day of the move. Interstate seemed so nice and responsive when I told them my situation. My move was cross-country, but small. Primarily boxes and a few items (mattress, bicycle, desk, chair). My items were picked up in June and to date, I still have not received any of my items. It is now October. I have hardly any clothes, no mattress, none of my personal belongings or mementos. I call Interstate weekly and I just keep getting the runaround and they keep blaming the pandemic. I do not understand how a company can do this. I am sick with worry that I will never see any of my personal belongings ever again. Every week I just keep getting blown off by this company. PLEASE HELP!!!
Susanne M.
Oct 2021
Out-of-State Moving Service
The company is very hard to contact. Truck delivery took over 10 weeks. Interstate contracted another company to unload my furniture and I was charged additional fee of $420.00. I did not get all my furniture delivered. The company has not responded to my inquiries about my missing things.
Nettie P.
Sep 2021
Out-of-State Moving Service
They are irresponsible, unreliable and unethical. Stated they would pick up my furniture. I paid them the deposit after we came to an agreement on how much and when theyd come. I was later told sales force quit the company, after that nobody reached out to me.
Rick P.
Sep 2021
Out-of-State Moving Service
do not ever go with company.
Danny W.
Sep 2021
Out-of-State Moving Service
After getting everything on the truck I was told the cost was going to be 2000$ more and it would take two weeks or more for delivery
Remove R.
Sep 2021
Out-of-State Moving Service
Sadly this company is not keeping any of it is commitment to their customer, they fail to contact me, I have spent hundred of dollars in hotel rooms since I do not furniture.
Dan B.
Sep 2021
Out-of-State Moving Service
On 7/14/21 we contracted with Mike at Interstate Moving LLC (Job# 7549016) to move our items from Roseville, Ca. to Kingwood, Tx. Items picked up on 7/27/21 to deliver on 8/1/21, at which time we paid $1126. This brings the total paid $1826. Contract states it can take up to 21 business days from first day of delivery which would have been 8/30/21. Contacted them via text Natalie on 8/5, 8/10 and 8/11 which we got a response saying the average turnaround time is 3-14 business days. Also texted for update on 8/25, 8/30, 9/7, 9/8, 9/9, 9/10 was only contacted on 8/25 and 9/7 with generic response that there is a delay. Also emailed on same days with same generic response. Have only spoken to a rep two times. Which one of the times they threatened to send our items to Seattle. Looking for professionalism and for them to honor the contract which they are in breach of. PLEASE HELP! Spoke to a rep today saying that he does not work for Interstate moving anymore. He stated he left and that mike, ed and others left with him. He said that it was because the company is not delivering peoples items as contracted and he was tired of taking these calls dealing with very upset customers. He said Natalie hired her friend Elizabeth and told her she did not need to answer the upset customers calls or call them back. He also said the company used to be good but is now terrible especially the last 3 months. They get your items and then just do not delivery them. He said I should file complaints with BBB, Homeadvisor, Angis list, my State Attorneys office this would be the only way to get my items. Afterwards I tried calling them several times leaving messages. After an hour I get a text response, no one ever calls you back, from Elizabeth stating *Hi Dan, This is Elizabeth. I am sorry we missed your call. Your shipment has been in pending status for 35 business days today and I understand you need to know whats happening with your delivery ASAP. I have asked the facility manager for an update and I will pass on any information I can get for you*
Luis S.
Sep 2021
Out-of-State Moving Service
This is the worst company I have ever dealt with. This organization should not be in business. They insult their customers and encourage them to go to litigation. They have fake reviews online (Goggle, Yelp and HomeAdvisor).
Keith C.
Sep 2021
Out-of-State Moving Service
Warning! Do not use this company! This was the worst moving company I have ever dealt with in my entire life! This company is a complete scam. First, they will overcharge you! Then they will not respond to your calls and messages because they only have 4 employees. Do not take my word for it just please read the reviews for this company! I had to get my lawyer and the FBI involved just to get my belongings back! The first person you will talk to is either Ed or Steven... or any other various fake male name. This guy is a complete psychopath! He thinks he is smart but is really mildly retarded! He gets his kicks by using what authority he thinks he has but he does not have any he just wants to hold your belongings hostage! He likes to talk like he is a tough guy but when confronted by a real tough guy??? It is obvious he is just a sad human being who gets his kicks by playing mind games with people! But he found the right guy over here. I invited him to come drop off my belongings and to bring that same energy he had over the phone! But because he is a small-minded, weak, broken, sorry excuse for a human being he did not show up! How surprising. One day in the future I hope I can personally meet Ed or whatever his fake name is! Because people like that need to be taught a lesson! And Nataly? I hope you catch Covid again but dont recover!
Valerie C.
Sep 2021
Out-of-State Moving Service
Dealt with a lot of fast talkers that where helpful at the beginning and as soon as I pay the money, they where not reaching back to me. It feels like a scam. Specially now that no one is talking back to us.
Yuchen B.
Aug 2021
Out-of-State Moving Service
They were very professional and quick to get work done.
Mac C.
Aug 2021
Out-of-State Moving Service
They were honest with the process, experienced delays due to covid... but, this was out of their control.
Cheryl T.
Aug 2021
Out-of-State Moving Service
Interstate moving LLC. Picked up my household items to move them from California to North Carolina. Three months later I still do not have my shipment. They are holding my things hostage. We are living in unfurnished house and my daughter who's in college doesn't have her things. They are will not give updates or return my calls . The owner of the company has threatened to move my things to another state and I will never find my items. My house hold items were stolen. Don't use this company. They're scam artists.
Susan P.
Aug 2021
Out-of-State Moving Service
Do not use this company, they are scammers, please read the BBB on moving scams.
David D.
Aug 2021
Out-of-State Moving Service
Initially we had some issues with Interstate Moving LLC we spoke with Ed & our problems were resolved. Everything seems to be back on track, at this point.
Elysia C.
Jul 2021
Out-of-State Moving Service
Rude and unprofessional owner. Receptionist nice but could only follow orders.
Response from Interstate Moving, LLC
"Sorry Elisha , you are not our client. Must be Febex doing business as Interstate Moving and Storage, We are Interstate Moving LLC."
David C.
Jul 2021
Out-of-State Moving Service
We needed help with some big, heavy, expensive stuff that would not fit last minute into our self packing 28 foot trailer. We contacted Home Advisor and they put us in touch with Interstate. They drove all day and night, showed up and expertly packed everything we had and were gone within the hour. There were delays due to COVID, but the delivery was solid and done in less than a full hour. The General Manager is a little rough around the edges, but he is taking care of business- so I was not put off by that. His dispatchers and customer service people were very busy, but managed to keep me up on what was going on with our stuff. This crew are the pinch hitters that come in when it is late and you cannot get anyone else. Just do not expect immediate delivery due to what is going on in transportation these days. If you can live with that, I recommend them (they even moved an 800 lb. safe without damage!)
Claribel H.
Jul 2021
Out-of-State Moving Service
: I called them and got a slightly cheaper quote, than the company i spoke with before, while Interstate Moving representative was way more pleasant to talk to. He quickly answered all of my questions and explained me the whole process. The crew arrived on time and did a perfect job packing my things. Truck with my belongings arrived 4 days later, which was way faster than I expected! Already recommended them to my friend who is moving pretty soon.
Dave M.
Jul 2021
Out-of-State Moving Service
Interstate Moving did an amazing job moving our stuff to Sacramento. They were very punctual and completed the delivery quickly within 10 business days. The crew was attentive to details and carefully packed all the boxes and furniture. You should definitely use them!
Anil G.
Jul 2021
Out-of-State Moving Service
Interstate Moving LLC was ontime for pickup and communicated well. Cost-wise? A little high.
J S.
Jul 2021
Out-of-State Moving Service
The men who came to pick up my furniture were very efficient and certainly knew what they were doing. They worked well together had a good system for packing and loading. The things I couldn't pack myself (chairs, larger pieces, etc.) were boxed and wrapped well.
Response from Interstate Moving, LLC
"Review 07/09/2021 4.5 Quality: 4.5 Customer Service: 4.5 Value for Money: 5.0 Review by Phil H. in Washington, DC Project: Find Moving Services - Long Distance (Out of State) Comments: If we are honest, most people only write reviews for things like moving companies when they have a sob story or things did not work out perfectly and man, some people have crazy expectations from moving companies. Crazy expectations. I researched SO MANY moving companies before my move from a big city to a small city 2,000 miles apart. I read so many reviews, it made me feel like every moving company was bad news. You really needed to dig deep into all of them to see what it was really like. It took me weeks to make a decision. I got estimates from at least 10 companies. I had so many people emailing and calling me I had to block some. But the point is, they all got some bad reviews and it is hard to get people to write good reviews when they are moving their lives. If it was good, they just move on. In the end, I chose Interstate Moving LLC out of the Delaware, Maryland, DC area. They have offices in California and Washington State too. Lots of companies with similar names. These guys gave me the best price far. Most people were 2x to 4x more expensive. Imagine, 4x more to move the same stuff!!! We packed, three guys came and wrapped up all the furniture and packed it into the truck. They did an excellent job. Small issue with a cracked/broken foot on a chest of drawers, but that is it. Good people. Estimating the amount of stuff you have is hard. Try to use standardized 1, 2, 4, 6 cubic foot boxes. A lot of boxes are not standardized for cubic feet. It can help, but these people are pros at estimating the size of things. Every company was within a few hundred cubic feet just by filling out the forms honestly. Let them help you. Now, here is where things get interesting: I moved to a big state in the Mountain West that most people have never been to. It is not like going from NYC to LA. There is not going to be a lot of stuff coming to this new city. It makes you worry about if the stuff is going to arrive on the timescale they promised you. Interstate Moving did. Yes, it was in range but the range was within 21 business days. BUSINESS DAYS. Do not be counting federal holidays and Saturdays and Sundays. People do not all work those days, why would truck drivers and moving guys? It was there 21 business days later. Which is the real world is like almost 30 days. Add in the holidays and weekends, people. Also, you do NOT want your stuff arriving before you take possession of your new place, right? And neither do they. Do not expect them to be early. Do not plan for them to be early. Just be honest with the date you first want it to arrive. It will be within the date range after that. It does NOT mean the date you want it there, the range means AFTER you have the keys to the new place. Do you want to play the odds? Lie on the date you can first accept it and hope they are not early. You will pay a lot if you bet wrong and they show up early. Now, every moving company will PROMISE you that only their people and their trucks will do your moving. Well, unless you are moving inside your own city or you live in New England where all the states are tiny or maybe you are moving from Seattle to San Francisco (big cities), or use the super expensive big names, this is not gonna happen. Your stuff is going to be farmed out to a subcontractor for the final shipment. It is just going to be. Accept that and you will be fine. My subcontractor picked up my stuff in Seattle and got it hereafter driving like 10 straight hours, found some kid on Craigslist to help him move my stuff. One helper. This was a three-person job, so these two dudes broke themselves to get my stuff in up three flights of stairs. Brutal. End result? Nothing was broken, everything came, absolutely nothing went missing."
Licensing
State Contractor License Requirements
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FAQ
Interstate Moving, LLC is currently rated 2.8 overall out of 5.
Interstate Moving, LLC accepts the following forms of payment: CreditCard
Yes, Interstate Moving, LLC offers free project estimates.
No, Interstate Moving, LLC does not offer eco-friendly accreditations.
No, Interstate Moving, LLC does not offer emergency services.
No, Interstate Moving, LLC does not offer warranties.