Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Septic specialists LLC
Septic System Installation and Replacement, Septic System Repair, Septic Tank Cleaning or Pump Out,
About us
Xtreme Plumbing is a family owned and operated company operating in Jacksonville and surrounding areas. We specialize in home repipes and redrains, septic installation, water heaters, and more! Call us today for a free quote!
Business highlights
Emergency services offered
27 years of experience
Services we offer
Additions., Drain fields, Drain replacements, Slab leaks, Water Heaters, We offer Plumbing Services including Septic Systems, water Repipes
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.39 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 22% | ||
| 0% | ||
| 0% | ||
| 11% |
Showing 1-9 of 9 reviews
Kevin C.
Jun 2020
I hired Xtreme Renovations LLC to install a dual unit HVAC system in a home. Because of delays with city inspectors, the project took much longer than expected. Heath, the owner, is now refusing to complete the work they have been 100% paid for. Also, instead of speaking with me about the situation, Heath has had his secretary communicate that they will charge me to complete work they've already been paid for. I am now left with an incomplete system that is inoperable. Stay far away from this company. I will also be filing a report with Trades Qualifying Board
Response from Septic specialists LLC
"Mr. [Member Name Removed], On behalf of Xtreme Renovations we'd like to apologize for the experience you had, as it is not one that we have ever had with any of our clients. We would also like to acknowledge that the work we performed for you was indeed completed, which you yourself acknowledged, up until the point we provided you with your invoice. There was nothing incorrect on your invoice and you agreed that you would pay for the invoice... 3 months later, after multiple contractors had the same issue with getting paid, after liens were going to be placed, after threats were made by you to us and others, you decided to respond by saying that we were not a company that you stood by. Xtreme Renovations, the day this review was posted, communicated to [Member Name Removed] that we could go look at/fix what he needed (because he still hasn't paid his invoice so we wanted to ensure he was 100% satisfied). We told him that we would charge him a service call fee since we would be sending one of our guys out, with one of our fleet vehicles, so that he could be prepared to handle any issues [Member Name Removed] had, but he refused to pay a service charge and did so very aggressively; so he didn't want to pay us for work performed, nor for work to be performed. Xtreme Renovations decided to not have our tech go to the address since [Member Name Removed] seemed to be very upset with us and since he had made multiple office personnel feel threatened. Xtreme Renovations has achieved Angie's list Award for outstanding performance this last year, and are on track to do the same this year. We are always working with our customers/clients to make sure the job they need done, gets accomplished completely and in a way where they feel looked after. Scenarios like this one are not a common thing at all for Xtreme Renovations, and we will always do our best to make things right if we are in the wrong - if there is anything else you'd like to discuss with us [Member Name Removed], please reach out to our office. Thank you! Xtreme Renovations LLC"
ANNE O.
Feb 2020
They gave us an estimate, we got a septic permit and then they gave us a proposal/price. We called them on a Friday to ask when they could start working. Sean said they would be out Monday to bring materials and start work on Tuesday. They got a slow start and showed up with the materials on Tuesday and a backhoe on Wednesday and started working on Thursday. The following Monday they had completed most of the work. They installed a new infiltrator 1080 gallon septic tank in the backyard to replace the existing gray water and septic tanks. They did not pump out either tank and broke apart the septic tank to make room for the new tank. They also installed a 540 gallon dosing tank with an alarm and pump. Then, they put an infiltrator drain field in the front yard and ran electrical to the pump. They finished this work on Monday and we didn't hear anything from them. I called the health department on Friday afternoon and was told that Xtreme renovations had just called them and that they would be able to send someone out from the health department on Monday. The work must have passed inspection because someone from Xtreme Renovations came out on Tuesday and they finished covering up the septic tanks, pump and drain field yesterday - Wednesday. During the process of covering up the drain field with sand, they broke our front walkway. When they called Wednesday for the last payment we told them it was broken and they sent someone out the same day to fix it. Start to finish it took them 2 and a half weeks to complete the job.
Johnathon V.
Aug 2019
Xtreme plumbing was amazing. Would recommend for anybody. Top notch service.
Sheri G.
Aug 2019
The guys are really nice, they cleaned up when they left and they did what they said they would do and I was really happy with them.
Carolyn W.
Jul 2019
They were professional, efficient, on time, responsive, and had a competitive price.
Jesse L.
Jul 2019
It went amazing. They were polite, did an excellent and quality work.
Courtney D.
Jul 2019
I was very pleased with the level of customer service we received. Heath was polite and prompt. He made the process easy. Our home is old and needed pipe work done. Heath explained what was needed and gave different options for repairs which was great because it didn’t make us feel like we were being pressured. He was even willing to work with us and beat his competitors quotes too which was a blessing .
Meagan H.
Jul 2019
Excellent vendor and communicates well
Response from Septic specialists LLC
"Thank you very much for give me the opportunity to fulfill your plumbing needs."
Alexander R.
Jul 2019
Went amazingly quick and done properly. Rare to find a plumber to do this quality work at the prices he offers.
Licensing
Licensed*
Trade License Number
SA0991003
Trade License Expiration
12/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Septic specialists LLC is currently rated 4.3 overall out of 5.
Septic specialists LLC accepts the following forms of payment: CreditCard
Yes, Septic specialists LLC offers free project estimates.
No, Septic specialists LLC does not offer eco-friendly accreditations.
Yes, Septic specialists LLC offers emergency services.
No, Septic specialists LLC does not offer warranties.