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About us
Reviews
5.010 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 100% | ||
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Showing 1-10 of 10 reviews
Theress K.
Oct 2023
Efficient work.
Deb D.
Sep 2023
Will use again
Caleb J.
Sep 2023
Water Heater Repair or Service
If I could give 10 stars, I would. My water heater started spewing out water at 5PM on an unsuspecting Wednesday evening. I called several local businesses that offered â 24 hourâ service, with no luck coming out that evening. However, I received a call around 7PM from Adam Langridge, the owner of Otter Plumber. He said he would be able to come out to my house by 8PM, which he did. He took a look at the water heater, and he said that I needed it replaced, which did not come as a big surprise considering the unit was over 12 years old. We discussed what options I had, and how to proceed with the replacement. Ultimately, I purchased a brand-new water heater the following day from a local hardware store, and he said that he would go pick it up and would install it the same day. He didnâ t even charge me for the evening house call. He picked up the unit in the afternoon, the following day, and installed the unit within 2 hours, having everything finished by 5PM. From start to finish, it took less than 24 hours to get a new water heater replaced!!! You cannot find a more reliable and efficient worker!!! I would hire Adam 10 out of 10 times without thinking about it twice. Thank you Otter!!!
Response from The Otter Plumber
"Thank you for the amazing review."
Carl T.
Aug 2023
I had a clogged kitchen sink drain. Contacted them at 7am and he was here by 9am to fix the issue.
Response from The Otter Plumber
"Thanks for sharing your feedback!"
Robert S.
Aug 2023
Fast and good service. You should hire him.
Response from The Otter Plumber
"Thank you for sharing your experience!"
Beverly H.
Aug 2023
Excellent job!!
Response from The Otter Plumber
"Thank you!"
Jacque E.
Aug 2023
Adam was helpful and efficient. The communication went above and beyond. He was honest and upfront. I highly recommend hiring The Otter Plumber.
Response from The Otter Plumber
"Thank you for the great review!"
Mario L.
Aug 2023
Adam worked diligently and effectively.
Response from The Otter Plumber
"Thank you for your feedback!"
Angela B.
Aug 2023
Very professional and throughly cleaned up afterwards.
Response from The Otter Plumber
"Thank you for sharing your feedback!"
Rodney S.
Aug 2023
Adam was prompt arriving ahead of expectation. Quickly assessed the situation and replaced the valve, I talked the new stove, even setting up the burners and checking them. Then he even helped move the old stove out. He provides the kind of service we miss and cherish when found. I highly recommend him.
Response from The Otter Plumber
"Thank you for your generous review!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
The Otter Plumber is currently rated 5.0 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
No, The Otter Plumber does not offer free project estimates.
No, The Otter Plumber does not offer eco-friendly accreditations.
No, The Otter Plumber does not offer emergency services.
No, The Otter Plumber does not offer warranties.