
AIC Roofing & Construction Inc
About us
AIC Roofing & Construction is a trusted roofing and exterior remodeling company specializing in roof replacements, roof repairs, siding, and gutter services. We are committed to helping homeowners protect their homes with quality workmanship, reliable service, and honest communication. Our team takes the time to educate customers on their options and provide solutions that fit their needs and budget. Whether you're replacing an aging roof, repairing storm damage, or upgrading your home's exterior, we focus on delivering a smooth, stress-free experience from start to finish. We use quality materials, follow industry best practices, and stand behind our work. At AIC Roofing & Construction, our goal is simple: provide exceptional service and lasting results while treating every home as if it were our own.
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 0% | ||
| 3% | ||
| 1% |
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"We regret to hear of the customer's dissatisfaction regarding his apparent misunderstanding of our rotten wood policy. We were initially called out to repair a leak, and we did try to resolve the issue as proposed. However, the decking was in such bad condition we had to stop the repair. Based on the situation, we provided Mr. [Member Name Removed] pricing for the several options he requested, and he elected to get a full roof replacement. The customer was charged an additional $882.00 for the rotten wood repair that was required during the new roof installation. When we quote a roof replacement our price reflects the entire cost of the shingle replacement, with a per unit cost for any rotten wood repair required. This cost is explained verbally during our initial presentation, and put in writing in the proposed scope of work, so all costs are fully disclosed upfront. The reason for handling wood replacement in this manner is that the extent of rotten wood is uncertain due to shingles covering the roof decking. Generally, most people find this method open and fair, because the customer is only charged for what was actually replaced. The quantities are easily verified by watching the wood repair process or by looking in the attic for confirmation. In the case of the [Member Name Removed] house, there was significant rotten wood under the shingles. Mr. [Member Name Removed] observed the condition of the decking, and acknowledged that it needed to be replaced. The entire disputed sum that exceeded the original estimate was for the unknown quantity of rotten wood and nothing else. We explained this process, both before and again afterwards, and it was our understanding that the [Member Name Removed]'s were accepting of the conditions and the costs associated with rotten wood replacement. In closing, we regret that the customer remains unsatisfied, but we believe that we did everything as transparently as possible to prepare them for these additional costs."
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Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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