Comfy Kozy Heating Cooling Plumbing

Fast response, reasonable rates.

AJ was prompt, courteous, and fun to deal with. He assessed my situation quickly and got my furnace up and running in no time. I had just bought the house and it had sat empty for over a year and the oil tanks had been run dry. There had been water in the basement and I had no idea if anything with the heating system would function. AJ gave great advice on cleaning that I could do to improve the furnace efficiency as well as all the advice I needed to combine my former duplex-now single family home's two duct systems into one. Great guy. Only minor complaint was that my initial quote didn't include a fee for him to bleed the fuel lines.

The technician was extremely knowledgeable and professional. He absolutely new within 2 minutes what the problem was and what was needed to repair. My only complaint is the price model used. I researched the cost of the replacement part and it is only $320 after taxes. The total repair cost was estimated at over $600. Needless to say - I will be purchasing the part myself and replacing the malfunctioning Inducer. I was a little dissappointed in the overal cost for labor, seeing that there was only the removal of 5 screws and replace entire unit - a little costly for such a quick job.

Overall fine work.

service was outstanding and amazingly personal. this kind of service is rare these days, the company representative who did the work in my home was very friendly and knowledgeable. i would definitley recommend them to anyone who like myself, is very particular about customer service.

Very professional, and excellant workmanship. Good job cleaning up after completion.

I only give this four stars only because my project isn't completed yet. But the representative was very knowledgable and he sat down with me for a good while and explained to me how 80%, 90%, etc heating units worked. He made sure I saw the damage to my current furnace. He let me see for myself and didn't coax me into making a decision. After showing me the damage he let me tell him what I wanted to do rather than trying to upsell a product to me. I am fully confident that he will save us money on our heating bill. When I didn't have enough funds to pay for my unit of choice they worked with me to get the furnace I need. very impressed.

They were prompt and professional. Only thing I didn't appreciate was their pricing scheme. Huge labor cost for inexpensive part replacement simply because the repair fell into a particular tier of repair (and, therefore, price of repair). Felt like I paid way too much for the actual repair given part was $50 and associated labor, by default, was $200. Didn't like that.

Brian was, on time, courteous, professional and explained all that was done & recommendations for what may need attention in the near future.

After requesting referral, AJ Fergelec contacted me by telephone before I could even punch in his number. AJ was on jobsite only few hours after. We ended up replacing old furnace and AJ is professional in every way.

Performed survey and provided estimate. Very professional and helpful in making the decision to hire. I used this service after the home painting was completed. Clean work, courteous technician and professional.

The service personnel explained everything so much.

The appointment call was great, Mary provided wonderful customer service on the phone. Bryan was capable, provided very efficient service with options for future service and maintenance . He also had a goal of assuring that the consumer understands what the service needs are and the basic knowledge of how the equipment works and why it requires servicing. He presented as very knowledgeable, performed diagnostics and was thorough in completing his tasks.

Service was prompt and efficient. Well satisfied.