Diablo West Roofing

Provided great diagnosis and repair plan. Did not try to oversell or push additional services. Good price for cleaning out the valleys of a tile roof. Grant Smart wanted me to experience some rain to make sure everything has been fixed. He'll bill me about 3 weeks after the repair. An unusual but excellent arrangement for me to verify the work was satisfactory. Work was completed quickly. Had to call him a couple of times to get an update on the status of the work. Would have been nice if he had left a msg on my phone.

Upon review, Diablo West Roofing was seeking contracts for roof replace not spot fixes. We agreed to not engage in estimates, etc.

I had roof problem, I called in Diablo they came in gave a quote which was resonable and did the work pretty good. I would highly recommend it.

This is why I am giving Grant (Diablo West Roofing) 5 stars He is quick in respond, resourceful, knows his stuff, reasonably priced and does that little extra that differentiates between a good job and a OK one. I recommend him highly. Also I should mention that this is a very convenient site.

My experience with Grant and Chris was a positive one. I tried to go out and get the normal 4 quotes for my roof repair and they came up in the middle. They were hired to repair the middle section of the roof where two pitches converge into each other. I think Grant called it a "Hog Valley". Right at that point I had a leak going into the garage. They took off the damaged section of roof and laid some IB material there to prevent any leaks going forward. They were very professional and on-time. They also even blew out my gutters while they were out on the roof without me even asking. They said that decided to do that because they were already up there to begin with. It was a very pleasant experience and I hope that all goes well during the stormy weather. I will keep you posted. Thanks again to Grant and Chris.

He came out to look at it and since it was forecasted to rain the next day, he stayed to fix it. It turned out to be worse that he expected with some under panel needing replacing, but he and his partner worked longer and got it fixed. We tested it the next day with a hard rain. Lots of water OUTSIDE but not a drop INSIDE:) terrific job on short notice.

Great customer service, and completed job in a short turnaround time! Thanks!!

Good job

Almost unbelievable service. Called ahead, on time, courteous and helpful. He will definitely get my recommendation and future work as needed. I thought service like this was a thing of the past.

Excellent, responsive service on this repair

Grant was outstanding in his initial response. He met with late that evening to observe the leak and determine the best way to handle the problem. He diagnosed the problem, scheduled a time to do the repairs and followed up appropriately. Overall I was extremely pleased with the work and timeliness.

Grant and Chris at Diablo were prompt, professional and thorough. They were on-site to inspect the damage to be repaired within 2 hours of my call. They were able to perform an emergency repair so I could make it through the "next" El Nino storm and the work was completed on the first sunny day following the storm.

Though a bit understaffed (not surprising given the endless storms lately) they came when they said they would, did what they promised, and even stopped by during a rainstorm to make sure the patches were working and climbed up on the roof to make an adjustment in the rain.