Double D Electrical, Inc.

Heartless people who charge too much to come out and tell you, basically, that you should order some parts yourself. Parts that, mind you, won't really fix the underlying issue and will be doomed to fail again and in the same way. I read the manual and spent less than $30 on a part that instead was compatible with the system and installed and had it working in under 15 minutes. That compared to nearly $400 charged to have a poor remedy recommendation and nothing fixed. You be the judge. There was no relief on the amount charged when I called to explain nicely. Just a brush-off from the person "manning the store". I felt compelled to share the experience here along with the other one star reviews.

Iâ  ve used Double D Electrical (from Port Orchard) for a couple of remodel electrical needs in an old family home. During one of the visits they they put a light switch and outlets in the kitchen remodel and disconnected an existing dishwasher and garbage disposal. I informed them at the time that the electrical will need to remain due to putting in an island. Unfortunately recently, I had to call them back recently to troubleshoot the light switch that they put in the kitchen as every time it would trip the breaker. When I called them, I explain the fact that I had them out to install the switch and it wasnâ  t functioning. I had attempted to install the switch similar to others, but it failed to work. When they came out, they just informed me I was connecting the switch incorrectly (even though I was connecting it the same as all other switches in the house). While the technician was at the house, I informed him that I would be calling them back to reconnect the island. He crawled under the house and said there is no wiring and that theyâ  d have to run a new line from the breaker box to the island. I was in shock. The prior technician should have left a Jbox below with the prior wiring. This was all for the visit and the tech left. Thinking this was a low charge visit as it only took a half hour, I was horribly surprised by receiving a minimum dispatch bill of $225+ $100 of technician fees for half hour worth of work for an invoice close to a total of $400. I called to discuss this and they said they would have Jason the owner give me a call. Typical of other reviews, Jason failed to call back but had his front desk call me back informing me Jason refused to adjust the invoice. I informed them that I would not be using them to hook up the rest of the electrical in the island, and if they had lost my faith. I strongly discourage others from employing Double Dâ  s services. Lesson learned: 1) fully document all that was done and conversations with the tech (be sure to note the name), 2) ask dispatch what charges may be applied for an upcoming visit, 3) fully discuss billing prior to tech leaving and challenge charges at that time, 4) sadlyâ ¦donâ  t expect businesses to be honorableâ ¦question everything, Update 1/24: I went to put the controller on a cadet wall heater they hooked up to existing wiring, and it fried the controller due to the fact they hooked the heater up to a bridged 20amp circuit (40 amps total)â ¦these yahoos should know better. I canâ  t tell you how pissed I am at their incompetence. Now I need to get a more qualified electrician out here to fix their F-up.

Beware! It will cost you a fortune, and bully you if you dare question their Bill

Double D Electrical is the best. They arrived on time, completed all the work with excellent quality. Very professional. I was impressed and will definitely use them again.

On time - brought correct suppltes and did a great job

I use them quite a bit and I think they are terrific. The office people are on top of things and are very organized. A professional company and I would recommend them.