Floors For Living, LLC

The carpet arrived on time and the installers were awesome. No damage was done during the installation and the carpet was installed in one day rather than the two days as estimated. The installers were so good I tipped them for the service.

Wish I could rate the installers separately, as they did a great job, but everything else was bad. You had better make sure that you will not need to make a change in the tile/ flooring you select because you will be charged 25% of the purchase price to do so! In my case it was around $270.00 just to pick another tile. When I asked my sales person about changing to a different tile she just wanted to argue about WHY I wanted to change it, instead of being of any help. I was told that the only tile that you can change without being penalized is "in stock" tile which consists of only 2 types of tile made to look like wood planks. Everything else is considered "special order" ! I tried to get some help through customer service (Jeff) whom I called twice & he assured me he would call me back, but he never even had the courtesy to do so! So now I've had to have a tile I didn't want installed because if you cancel, it's also 25 % of your purchase price! Even though I have more flooring needs, I will not spend one more penny with this company due to their inflexibility. I am very disappointed with my experience regarding this situation and that this is no way for a retired 20 year veteran ( my husband) of the Marine Corps to be treated.

They responded to my timeline very well. They got the work done quickly as requested. Work was completed as promised. Their showroom is very nice, they have a good selection.

Great, prompt customer service, friendly people and a fair price.

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I was pleased with the courtesy and timeliness and quality of the work.

Very friendly and explained types of carpet available. Great job

Very professional and quick, fair price . Did what they said they would do