HANSEN'S HVAC

Dear Future Customers, We are saddened and embarrassed. However, most of all we are deeply sorry. A few years ago, we had a serious family matter that put us in a much-unexpected situation. Many of you did not receive the correspondence, which was written to inform you of our unfortunate situation and that Hansens HVAC was sold. The letter was to be sent by the company who purchased HANSENS HVAC llc. We apologize for the failure of the notifications circulation. I would like to inform you, we are back in New York and we will do what we can to earn your trust and business. Most importantly, we do respect you and value the relationship we had created with you, our customer. We are depending on your understanding and forgiveness in order for us to offer you the BEST service relationship we can. Words cannot express how truly sorry we are for the anxiety, frustration and inconvenience that you and your families may have experienced on behalf of the company who did not meet their contracted obligations. We are especially saddened because HANSENS HVAC llc. was founded on the promise of bringing humanity back to the HVAC (heating ventilation air conditioning) industry. Please know HANSENS HVAC llc. is BACK in business with many changes in place... We are committed to the customer and have taken immediate steps to regain your confidence. We have begun putting a comprehensive plan in place to provide the best service and to honor all service contract customers. We will address you in a timelier manner and will offer a free 1 year free service contract.. Nothing is more important than regaining your trust and loyalty as our customer. Please give us the opportunity to be your HVAC-servicing Company of choice. We have learned a lot and will STRIVE to give you the positive and professional experience you have come to expect Guaranteed. Please give us the opportunity to offer you more. Our number has not changed so please call. (914) 788 - 8767 Sincerely, 
Irene and Sean Hansen