Metro-Flow, Inc.

Very efficient both with the installation and clean up. I had several faucets that needed their stems replaced, and a couple of outside faucets replaced.

NA

They are knowledgeable and efficient . Neat and clean after any work they have done. They also fix any problems after their work, no questions asked. No hassle working them at all.

I have used him for two or three years. Very pleased with the work, go above and beyond in telling you what needs to be done.

Way too expensive, too much drama and way too difficult to work with. It was a small job the guy tried to make into a major construction project. Wanted to remove my wooden fence and take out 6 mature shrubs to drive a backhoe into my yard to dig a hole for the gas line. The simple solution I offered was to open the gate and use a smaller piece of equipment to dig the trench. A cheaper, less destructive option that took no longer to accomplish. Total project cost $1300.

The plumber incorrectly instructed me on city of Dallas inspection procedures which caused me to take an extra day off from work.

Extremely professional and great job but very pricy. Very satisfy with the job but the price.

I decided to make the repair myself but they were extremely professional over the phone explaining to me what their prices would be and they got in touch with me very quickly.

Not cheap but I never mind paying for high quality work. Great Experience!

Too expensive, even with discount. They did a good job though. They should have quoted cost range(low cost to high cost) for the repair on the phone when calling me before the dispatch. To send a repair truck/crew to the house, the repairmen quoted me a very high repair cost, would have charged me a service fee for coming out if repairs were declined, is a questionable business practice.

Did a great job, but too expensive to use again.

They know what they are doing. Joe is a nice guy and very professional. Ladies in the office were very nice too. I contacted 3 places. All of them came out to see the problem I had and I picked Metro-Flow. I believe that I made a good decision. Work was done very quick and clean. Price was reasonable and you can't beat 5 year warranty they offer. I'll definitely use them again. Keep up the good work Metro-Flow!

This company helped us with so many projects after the initial call. We have hired them for our new home and the buyer of our previous home is also now using Metro-Flow. They were straight forward, very courteous and very helpful.

I did not like being pressured to sign an agreement for long term service. I wanted a fair estimate for the job, not a sales pitch. For the work done, I believe the cost was exorbitant. Unfortunately, I was leaving for a business trip in 2 days and could not afford to waste additional time negotiating or having another plumbing company come out.

Metroflow is on time, clean and high quality. But they are too pricey. I would hire them again for their turn around time and quality but i gotta be in crunch for time. They charged me 392 dollars for repairing the leak on top of my water heater.

The technicans, Jose and Jesus, were great. The cost of the job (replacing toilets and fixutres)was more than we had expected, but the result was well worth it. Thanks for a job well done!

Excellent service. Highly recommend. Cost more than most but their experience, service, and attitude is definitely worth it. Had the same problem 2 years ago and it took a week to resolve. Joe resolved it in several hours. The previous plumber said they couldn't reseat the toilet. Jesus did it in less than an hour. They didn't just do the job, they let let me know about other items that would cause problems later, which I elected to fix now. The aqua cleaning and video examination of the pipes in this 30 yr old house was expensive, but now I know how the pipes are layed out, and where there are two other problems that I will need to address in the future. Also, another plumber said that the connection to the septic system had probably slipped and would need to be excavated and repaired. The video conclusively showed that this was not the case and saved me several hundred dollars. I am very happy with the service I received and will keep the magnet with their phone number on my refrigerator for future reference!

Their work was good but I thought the cost of the work was very expensive and i wished i had waited and received pricing from other plumbers. They will not be my first call in the future because of the cost.