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Midwest Equipment Co., Inc. logo

Midwest Equipment Co., Inc.

3.8(
16
)
Central A/C Installation, Central A/C Service or Repair, Furnace / Forced Air Heating System Install or Replace,

About us

The staff at Midwest Equipment Co., Inc. is ready to take on the task! Since 1940, our family-owned business has been providing heating and air-conditioning services to the people in the Saint Paul, Minnesota metro area. From single installations to complete office maintenance, we offer sales, repairs, maintenance, and service on all kinds of heating and air-conditioning systems. Contact us, or visit our location, for more information about our heating and air-conditioning services. A lot can change in 100 years, except, of course, for the value of comfort underneath your belt. You can always feel confident we'll be there to keep on delivering the service you've grown to love - whatever it takes. Since you trust us to do your work, we want you to trust the work will be done efficiently and properly. That's why Midwest Equipment Co., Inc. offers a full year warranty on all parts installed. Plus, we offer a 30-day service warranty, which means if we run a service call, and something doesn't work within 30 days, we do a return trip to your home or office at no charge to you. These services are just a few of the ways we always put you first. Call us about our one-time or contract services. We have years of experience and outstanding ratings from our customers. Call today for your estimate!

Business highlights

86 years of experience

Memberships & Affiliations

Saint Paul Heating and Cooling Association, Midway Chamber of Commerce, Minnesota Mechanical Contractors Association

Services we offer

Gas & Electric Systems; Forced Air Units; High-Velocity Air Conditioners, Heat Pumps, Hot Water Systems; In-Floor Radiant Heat; Radiant Panels; Towel Warmers, Seasonal Tune-Ups; Maintenance; 24-Hour Emergency Service Available, UV Lights; Electronic & Media Air Cleaners; Air Purifiers; Air-to-Air Exchanger

Reviews
3.816 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
6%
4
19%
3
0%
2
6%
1
0%
Write a review

Filter reviews by service

Showing 1-16 of 16 reviews
Jason S.
Feb 2007
4.0
Furnace / Forced Air Heating System Service
Yes, I recommend this pro
Very fast response time, good communication of problems/solutions for our needs.
Kris H.
Feb 2007
2.0
Furnace / Forced Air Heating System Service
I was shocked at the poor customer service I received from Midwest. First, I called "after hours," and got a person on the phone who sounded unprofessional. When I asked several questions, he shouted at me and hung up. I called back and he did not answer the phone. When I finally reached someone to arrange a visit to my home, Mr. Johnson arrived after 10 PM on a Friday night. I had house guests - - I wasn't even home when he arrived. Mr. Johnson frightened my guests by asking if he could go into my basement to inspect the furnace. The whole experience was humiliating and unprofessional.
Alan C.
Feb 2007
4.0
Boiler or Radiator Heating System Service
Yes, I recommend this pro
Very willing to discuss technical details and share ideas in the troubleshooting process. Very knowledgeable and good intuitive problem solving. Better than average for showing up when they said they would.
Yaneque W.
Feb 2007
5.0
Boiler or Radiator Heating System Service
Yes, I recommend this pro
Kirk was very courteous, and friendly. It was one of the coldest day and he listened to my issue, same day)and came out the time he said he would.( He quoted me a price on the phone, and did explain that it would run me no higher than $500 The price was great, and he gladly accepted by 10% coupon posted on their website. Kirk also assured me that if I encountered any issues I should call him. I HIGHLY RECOMMEND MIDWEST EQUIPMENT!
Christopher A.
Dec 2006
4.0
Boiler or Radiator Heating System Service
Yes, I recommend this pro
Kathryn C.
Sep 2006
N/A
Boiler or Radiator Heating System Service
Kirk was efficient in troubleshooting and found the problem right away. He also explained to me how to prevent the same problem from happening again.
Paul C.
Aug 2006
N/A
Central A/C Service or Repair
Timeliness was due to weather problems and not Midwest. Kirk was very good at following up and communicating where they were at. I must say I was surprise at the bill. It was higher than expected, but I had nothing to compare to. Overall, I would call them again!
Dominic K.
Nov 2005
N/A
Furnace / Forced Air Heating System Service
It was a pleasure to work with Kirk Johnson. He listened! He even worked with me a payment plan. I would recommend Kirk without reservations.
Mark B.
Oct 2005
N/A
Boiler or Radiator Heating System Service
Meg G.
Sep 2005
N/A
Boiler or Radiator Heating System Service
I was given a maximum budget estimate of $499 and told that it could be as little as $200 if the job did not take very long. The repairman was at our house for an hour (including a quick run to get a part). We were given a bill of $499. I called to complain and Kirk was very polite and knocked $100 off our bill for us. While I appreciated Kirk's response to my complaint, I still felt that I was overcharged for the work done. The repairman did a nice job but I will not use this service company in the future because I feel they overcharged me (approximately $150 in parts and $250 for one hour's worth of labor).
Bruce R.
Aug 2005
N/A
Central A/C Service or Repair
Very fast! Very helpful.
Duane W.
Jul 2005
N/A
Central A/C Installation
We are very satisfied with the work that was performed.
SUZI H.
Jul 2005
N/A
Central A/C Service or Repair
Midwest Equipment Co. was fast and courteous when fixing my air conditioner. The rep was helpful in talking through with me what the problem might be, even before I'd decided whether or not I need him to come out. I didn't do any competitive pricing, so I'm not sure how the value would compare to others.
Jason B.
Jul 2005
N/A
Central A/C Service or Repair
Excellent service, done in a very timely manner. Kirk went out of his way to find the part I needed and did the service at the price he quoted. I would highly recommend.
Renee K.
Jul 2005
N/A
Boiler or Radiator Heating System Service
Initial response time was good, but it took a lot of effort on my part to get him to call back and commit to doing the work. Price was right on
Gilbert K.
Jul 2005
N/A
Furnace / Forced Air Heating System Service
called to change the original day of installation to a day earlier, which was outstanding, since we got our house cooled off on the hottest day of year. Excellent service. We recommend highly.

Licensing

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FAQ

Midwest Equipment Co., Inc. is currently rated 3.8 overall out of 5.

No, Midwest Equipment Co., Inc. does not offer free project estimates.

No, Midwest Equipment Co., Inc. does not offer eco-friendly accreditations.

No, Midwest Equipment Co., Inc. does not offer emergency services.

No, Midwest Equipment Co., Inc. does not offer warranties.