Ohio Custom Exteriors, Inc.

Ohio Custom Exterior Inc. provides top-quality exterior residential Home Improvement services. The principal officer of Ohio Custom Exterior Inc. believes that most companies in this industry suffer two major problems. These are poor scheduling of job projects and poor retention of quality employees. Both lead to lower customer satisfaction, lack of repeat business and a low word-of-mouth referral rate. Ohio Custom Exterior Inc. believes that it can improve upon and exploit these weaknesses to gain local market share. The objectives for Ohio Custom Exterior Inc. : To achieve sales revenues of approximately $4,000,000 in the next three years, up from 2,100,000. To include a customer mix of products such as vinyl windows, vinyl siding, doors, roofs, and sunroom additons. To expand operations to include the Greater Ohio area. The company will seek to provide its home improvement services in the timeliest manner and with an ongoing comprehensive quality-control program to provide 100% customer satisfaction. The company's principal officer considers each contract as an agreement not between a business and its customers, but between partners that wish to create a close and mutually beneficial long-term relationship. This will help to provide greater growth through referrals and repeat business. Ohio Custom Exterior Inc. has instituted the following key procedures to reach its goals: Create a position of quality control coordinator, and have at least one expeditor assigned to each project. Have a dedicated project manager for each project who can handle quality-control issues. Ohio Custom Exterior Inc. is an S corporation consisting of a principal officer with combined industry experience of 12 years. The principal officer has invested a significant amount of capital into the company. Ohio Custom Exterior Inc. is located at 333 South Main St., Suite 101 First Floor, Akron, Ohio 44308 The facilities includes a reception area, offices for the principals 1 owner, storage area for inventory. Ohio Custom Exterior Inc. offers a wide variety of services primarily focused on most exterior residential home improvements. The firm also specializes in financial services, the concept of paying for home improvements is as important as the home improvements itself. The idea is to provide clients with a broad range of related services that will minimize their need to employ a variety of contractors. Ohio Custom Exterior Inc. will engage in a low-cost leadership strategy while maintaining a suitable level of quality. The company has rigorously examined its financial projections and concluded that they are both conservative in profits and generous in expenditures. This was done deliberately to provide for unforeseeable events. The company's principals believe that cash flow projections are realistic.