Step Ahead Carpet & Flooring logo

Step Ahead Carpet & Flooring

About us

Step Ahead Carpet & Flooring has been serving the Peninsula for almost 20 years. We strive to offer our customers the best value and the highest quality installation of all types of flooring both residential and commercial. We know that your home is your most important investment, so we aim to give every customer consistency and quality without stress. Our unconditional labor guarantee means that we make it right, period. Check us out at www.stepaheadcarpet.com or see our new, bigger showroom at 1134 N. Humboldt, San Mateo.

Business highlights

35 years of experience

Services we offer

Alternative materials: Bamboo, Cork, Linoleum, Commercial Specialty, Carpet Flooring Installation, Eco-Friendly Flooring Products, Hardwood Flooring Installation-Refinishing, Laminate Flooring Installation

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
0%
Showing 1-6 of 6 reviews
Cheryl R.
Aug 2011
N/A
Yes, I recommend this pro
We are completely satisfied with the work Step Ahead did for us--both carpeting and floor refinishing. They are fast, courteous and do quality work. We've already recommended them to others.

Mary O.
Jun 2011
N/A
Yes, I recommend this pro
$1,200
The job was completed as promised and when asked to come back and put on another coat, they accommodated my request.

Laurel B.
Mar 2011
N/A
Yes, I recommend this pro
$2,500
Service quality: almost perfect, but installer came over 1/2 hour late and I wasn't notified until a half hour passed. After completion, had to get him back to redo a small section that buckled. They were very willing to do whatever it took to correct the problem.

Michele C.
Dec 2010
5.0
Yes, I recommend this pro
We were very pleased with Step Ahead Carpet & Flooring. We met with owner, Andrew Fine, and were well taken care of by the very efficient, professional and friendly office staff (Rachael and Kathy). They removed tile and carpet flooring and installed a floating wood floor in our downstairs area. I can't say enough about their very impressive installer, Morris. He did a beautiful job, and worked out some problem areas which other companies told us could not be done. Morris and his crew came on time each day and created a minimum of disruption for our family. We couldn't be happier with their job and attention to even smallest detail.

Le B.
Jul 2010
5.0
Yes, I recommend this pro
2 part project - carpet and hardwood floors. Part 1 - carpet complete, part 2 scheduled in about a week. The companies customer service so far is perfect and so was their work...I ordered the carpet sight unseen over the phone and it was perfect.....big risk...great reward! I cant wait for my new hard wood stairs!

Homeowner
May 2010
N/A
Yes, I recommend this pro
They are fabulous. I have recommend Andrew to many people. He was on top of thinks, just wonderful people, did wonderful work, very conscientious. They did their job very well, very helpful, was very patient with us. He is the best.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Step Ahead Carpet & Flooring is currently rated 5.0 overall out of 5.

Step Ahead Carpet & Flooring accepts the following forms of payment: CreditCard

Yes, Step Ahead Carpet & Flooring offers free project estimates.

No, Step Ahead Carpet & Flooring does not offer eco-friendly accreditations.

No, Step Ahead Carpet & Flooring does not offer emergency services.

Yes, Step Ahead Carpet & Flooring offers warranties.